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    <title>Circle of Experts - Brain Food Blog - Social Software</title>
    <link>http://www.circleofexperts.com/blog/</link>
    <description>newtelligence powered</description>
    <language>en-us</language>
    <copyright>David Teten</copyright>
    <lastBuildDate>Fri, 12 Sep 2008 16:43:00 GMT</lastBuildDate>
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      <dc:creator>David Teten</dc:creator>
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        <p>
          <span class="subhead">I hope you can join us on Sep. 22 evening for a presentation
on "Where are the Deals?  Private Equity and Venture Capital Funds' Best Practices
in Deal Origination ".  We'll be discussing preliminary findings from a white
paper we're writing on this topic.  I'd like to thank our hosts, the </span>
          <span class="subhead">
            <a href="http://cbsacny.org/article.html?aid=635">Columbia
Business School Alumni Club of New York</a> .</span>
        </p>
        <p>
          <span class="subhead">Here's the ad:</span>
        </p>
        <p class="normaltext">
          <b>The quality of the deals you source is one of the greatest drivers of your success
as an investor. What are you doing to improve your deal flow? </b>
          <br />
          <br />
David Teten will discuss: 
</p>
        <ul>
          <li>
How are you positioning yourself to become your target's preferred investor?</li>
        </ul>
        <ul>
          <li>
What does research on deal-origination indicate are the primary sources of deal flow
for institutional investors? 
</li>
        </ul>
        <ul>
          <li>
What are you doing to identify companies that might be interested in being approached?</li>
        </ul>
        <ul>
          <li>
What are the earmarks of a potential investment opportunity? 
</li>
        </ul>
        <ul>
          <li>
How are you systematically identifying industries/situations in which you may be able
to create new companies, rather than find existing companies? 
</li>
        </ul>
        <ul>
          <li>
How can you use Web 2.0 tools to identify appropriate investments? 
</li>
        </ul>
        <ul>
          <li>
How do you increase your inflow of useful referrals?</li>
        </ul>
        <ul>
          <li>
What is the best way to make warm cold calls? 
</li>
        </ul>
        <p>
          <strong>
            <a href="http://www.teten.com/">David Teten</a>
          </strong> is a Managing Director
of <a href="http://www.evalueserve.com/">Evalueserve</a>, the world's largest knowledge
process outsourcing company.  Founded in 2000, the company has over 2,400 employees. 
Among its 1,100 clients are 6 of the top 10 investment banks and 10 of the top 15
strategy consulting firms.  David joined Evalueserve when the firm acquired his
company, the <a href="http://www.circleofexperts.com/">Circle of Experts</a>. 
He leads Evalueserve's services in helping institutional investors originate investments. 
David was formerly CEO of Teten Executive Recruiting, which he sold to <a href="http://www.accolo.com/">Accolo</a>,
#42 on the 2007 Inc. 500 list.  Previously, he was CEO of GoldNames, an investment
bank serving the internet domain name asset class.  He worked with Bear Stearns'
Investment Banking division as a member of their technology/defense M&amp;A team,
and was a strategy consultant with Mars &amp; Co.  David is lead author of <i><a href="http://www.thevirtualhandshake.com/">The
Virtual Handshake: Opening Doors and Closing Deals Online</a></i>, the first book
on how businesses can use online networks and other "Web 2.0" technologies to originate
deals, raise capital, win new clients, recruit star employees, and market their firm. 
He holds a Harvard MBA and a Yale BA, both with honors.   David is a member
of the Advisory Board for <a href="http://www.accolo.com/">Accolo</a>, <a href="http://www.grouply.com/">Grouply</a>,
and the <a href="http://www.womma.org/">Word of Mouth Marketing Association</a>.   He
is a frequent keynote <a href="http://www.teten.com/speaker">speaker</a> to finance
and technology <a href="http://www.teten.com/audiences">conferences</a></p>
        <br />
        <b>DATE</b>
        <br />
Monday, September 22nd 
<p><b>AGENDA</b><br />
6:00 - 6:30 PM Registration<br />
6:30 - 8:00 PM Program &amp; Reception<br /><br /><b>PLACE</b><br />
Cresa Partners
</p><p>
100 Park Avenue, [between 40th and 41st Street] 24th floor
</p><p><b>PRICE</b><br />
CBSAC/NY Members $25<br />
Non-members $35<br />
Pre-registration recommended. $10 surcharge added to day-of-event registrations<br />
To become a member <a href="http://cbsacny.org/mem_sub.html">click here</a><br /><br /><b>REGISTRATION</b><br />
To purchase tickets click here: <a href="http://cbsacny.org/store.html?event_id=635">Click
here to buy tickets!!!</a><br />
Space is limited and will fill up quickly.<br /><br /><b>NOTES</b><br />
Reception includes bottled water, soft drinks and hot &amp; cold hors d’oeuvres<br /><br /><b>EVENT ORGANIZERS</b><br />
We are grateful to Gene Kenny and Frank Graziano (CBS '82) of the Private Equity Committee
for organizing this event 
</p><img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=98f81811-b256-4fdd-825c-bb002c472be8" /></body>
      <title>Sep. 22: Where are the Deals?  Private Equity and Venture Capital Funds' Best Practices in Deal Origination </title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=98f81811-b256-4fdd-825c-bb002c472be8</guid>
      <link>http://www.circleofexperts.com/blog/Sep+22+Where+Are+The+Deals+Private+Equity+And+Venture+Capital+Funds+Best+Practices+In+Deal+Origination.aspx</link>
      <pubDate>Fri, 12 Sep 2008 16:43:00 GMT</pubDate>
      <description>&lt;p&gt;
&lt;span class=subhead&gt;I hope you can join us on Sep. 22 evening&amp;nbsp;for a presentation
on "Where are the Deals?&amp;nbsp; Private Equity and Venture Capital Funds' Best Practices
in Deal Origination ".&amp;nbsp; We'll be discussing preliminary findings from a white
paper we're writing on this topic.&amp;nbsp; I'd like to thank our hosts, the&amp;nbsp;&lt;/span&gt;&lt;span class=subhead&gt;&lt;a href="http://cbsacny.org/article.html?aid=635"&gt;Columbia
Business School Alumni Club of New York&lt;/a&gt;&amp;nbsp;.&lt;/span&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;span class=subhead&gt;Here's the ad:&lt;/span&gt;
&lt;/p&gt;
&lt;p class=normaltext&gt;
&lt;b&gt;The quality of the deals you source is one of the greatest drivers of your success
as an investor. What are&amp;nbsp;you doing to improve your deal flow? &lt;/b&gt;
&lt;br&gt;
&lt;br&gt;
David Teten will discuss: 
&lt;ul&gt;
&lt;li&gt;
How are you positioning yourself to become your target's preferred investor?&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;
What does research on deal-origination indicate are the primary sources of deal flow
for institutional investors? 
&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;
What are you doing to identify companies that might be interested in being approached?&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;
What are the earmarks of a potential investment opportunity? 
&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;
How are you systematically identifying industries/situations in which you may be able
to create new companies, rather than find existing companies? 
&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;
How can you use Web 2.0 tools to identify appropriate investments? 
&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;
How do you increase your inflow of useful referrals?&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;
What is the best way to make warm cold calls? 
&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;
&lt;strong&gt;&lt;a href="http://www.teten.com/"&gt;David Teten&lt;/a&gt;&lt;/strong&gt; is a Managing Director
of &lt;a href="http://www.evalueserve.com/"&gt;Evalueserve&lt;/a&gt;, the world's largest knowledge
process outsourcing company.&amp;nbsp; Founded in 2000, the company has over 2,400 employees.&amp;nbsp;
Among its 1,100 clients are 6 of the top 10 investment banks and 10 of the top 15
strategy consulting firms.&amp;nbsp; David joined Evalueserve when the firm acquired his
company, the &lt;a href="http://www.circleofexperts.com/"&gt;Circle of Experts&lt;/a&gt;.&amp;nbsp;
He leads Evalueserve's services in helping institutional investors originate investments.&amp;nbsp;
David was formerly CEO of Teten Executive Recruiting, which he sold to &lt;a href="http://www.accolo.com/"&gt;Accolo&lt;/a&gt;,
#42 on the 2007 Inc. 500 list.&amp;nbsp; Previously, he was CEO of GoldNames, an investment
bank serving the internet domain name asset class.&amp;nbsp; He worked with Bear Stearns'
Investment Banking division as a member of their technology/defense M&amp;amp;A team,
and was a strategy consultant with Mars &amp;amp; Co.&amp;nbsp; David is lead author of &lt;i&gt;&lt;a href="http://www.thevirtualhandshake.com/"&gt;The
Virtual Handshake: Opening Doors and Closing Deals Online&lt;/a&gt;&lt;/i&gt;, the first book
on how businesses can use online networks and other "Web 2.0" technologies to originate
deals, raise capital, win new clients, recruit star employees, and market their firm.&amp;nbsp;
He holds a Harvard MBA and a Yale BA, both with honors.&amp;nbsp;&amp;nbsp; David is a member
of the Advisory Board for &lt;a href="http://www.accolo.com/"&gt;Accolo&lt;/a&gt;, &lt;a href="http://www.grouply.com/"&gt;Grouply&lt;/a&gt;,
and the &lt;a href="http://www.womma.org/"&gt;Word of Mouth Marketing Association&lt;/a&gt;. &amp;nbsp;&amp;nbsp;He
is a frequent keynote &lt;a href="http://www.teten.com/speaker"&gt;speaker&lt;/a&gt; to finance
and technology &lt;a href="http://www.teten.com/audiences"&gt;conferences&lt;/a&gt;
&lt;/p&gt;
&lt;br&gt;
&lt;b&gt;DATE&lt;/b&gt;
&lt;br&gt;
Monday, September 22nd 
&lt;p&gt;
&lt;b&gt;AGENDA&lt;/b&gt;
&lt;br&gt;
6:00 - 6:30 PM Registration&lt;br&gt;
6:30 - 8:00 PM Program &amp;amp; Reception&lt;br&gt;
&lt;br&gt;
&lt;b&gt;PLACE&lt;/b&gt;
&lt;br&gt;
Cresa Partners
&lt;/p&gt;
&lt;p&gt;
100 Park Avenue, [between 40th and 41st Street] 24th floor
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;PRICE&lt;/b&gt;
&lt;br&gt;
CBSAC/NY Members $25&lt;br&gt;
Non-members $35&lt;br&gt;
Pre-registration recommended. $10 surcharge added to day-of-event registrations&lt;br&gt;
To become a member &lt;a href="http://cbsacny.org/mem_sub.html"&gt;click here&lt;/a&gt; 
&lt;br&gt;
&lt;br&gt;
&lt;b&gt;REGISTRATION&lt;/b&gt;
&lt;br&gt;
To purchase tickets click here: &lt;a href="http://cbsacny.org/store.html?event_id=635"&gt;Click
here to buy tickets!!!&lt;/a&gt;
&lt;br&gt;
Space is limited and will fill up quickly.&lt;br&gt;
&lt;br&gt;
&lt;b&gt;NOTES&lt;/b&gt;
&lt;br&gt;
Reception includes bottled water, soft drinks and hot &amp;amp; cold hors d’oeuvres&lt;br&gt;
&lt;br&gt;
&lt;b&gt;EVENT ORGANIZERS&lt;/b&gt;
&lt;br&gt;
We are grateful to Gene Kenny and Frank Graziano (CBS '82) of the Private Equity Committee
for organizing this event 
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=98f81811-b256-4fdd-825c-bb002c472be8" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=98f81811-b256-4fdd-825c-bb002c472be8</comments>
      <category>Events</category>
      <category>Leadership and Management</category>
      <category>Private Equity Investing</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=bb9e3642-6d1a-4ed5-bf25-4f44149933e2</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=bb9e3642-6d1a-4ed5-bf25-4f44149933e2</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=bb9e3642-6d1a-4ed5-bf25-4f44149933e2</wfw:comment>
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      <title>Lead Generation 2.0: How Entrepreneurs are Fueling the Next Wave of Innovation in Internet Marketing</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=bb9e3642-6d1a-4ed5-bf25-4f44149933e2</guid>
      <link>http://www.circleofexperts.com/blog/Lead+Generation+20+How+Entrepreneurs+Are+Fueling+The+Next+Wave+Of+Innovation+In+Internet+Marketing.aspx</link>
      <pubDate>Thu, 11 Sep 2008 02:39:56 GMT</pubDate>
      <description>&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Following are my notes on last night's MIT Enterprise
Forum event: "&lt;/font&gt;&lt;a href="http://www.mitef-nyc.org/mc/community/eventdetails.do?eventId=187211&amp;amp;orgId=mefny"&gt;&lt;font face=Arial color=#800080 size=3&gt;Lead
Generation 2.0: How Entrepreneurs are Fueling the Next Wave of Innovation in Internet
Marketing&lt;/font&gt;&lt;/a&gt;&lt;font face=Arial color=#000000 size=3&gt;"&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;span style="COLOR: maroon; mso-bidi-font-family: 'Lucida Sans Unicode'"&gt;&lt;?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /&gt;
&lt;o:p&gt;
&lt;font face=Arial size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class=MsoBodyText style="MARGIN: 0in 0in 0pt"&gt;
&lt;strong&gt;&lt;span style="FONT-SIZE: 9pt; COLOR: #6c6c6c; FONT-FAMILY: Arial; mso-bidi-font-family: 'Lucida Sans Unicode'"&gt;
&lt;o:p&gt;
&lt;font size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/span&gt;&lt;/strong&gt;
&lt;/p&gt;
&lt;h1 style="MARGIN: 0in 0in 0pt"&gt;&lt;u&gt;&lt;font face=Arial color=#000000 size=3&gt;Moderator:
Brian Hirsch, Managing Director, &lt;/font&gt;&lt;/u&gt;&lt;a href="http://www.greenhill.com/homepage.php"&gt;&lt;span style="COLOR: windowtext"&gt;&lt;font face=Arial size=3&gt;Greenhill
SAVP&lt;/font&gt;&lt;/span&gt;&lt;/a&gt;
&lt;/h1&gt;
&lt;p class=MsoBodyText style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Brian Hirsch is a Managing Director of Greenhill
SAVP and a Co-Chairman of the Fund`s Investment Committee.&amp;nbsp; Prior to joining
SAVP in 2004, Mr. Hirsch was a Principal at Sterling Venture Partners and led the
firm`s investments in technology-related companies. Mr. Hirsch is currently a board
member of BDMetrics, BestContractors, FTRANS, iKobo, Pontiflex and Serious.&amp;nbsp;
Brian previously sat on the board of YellowJacket (acquired by the Intercontinental
Exchange, NYSE:ICE) and KnowledgeStorm (acquired by TechTarget, NASDAQ:TTGT).&amp;nbsp;&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Prior
to joining Sterling Venture Partners, Mr. Hirsch was a vice president at ABN AMRO
Private Equity (AAPE”), the U.S. venture capital group of ABN AMRO N.V., one of the
world`s largest banks. Before joining AAPE, Mr. Hirsch worked as a senior consultant
at KPMG in the Information, Communications &amp;amp; Entertainment (ICE) practice, where
his clients included General Electric, CBS/Westinghouse and the Tribune Company.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;span style="mso-spacerun: yes"&gt;&lt;font face=Arial color=#000000 size=3&gt;&lt;/font&gt;&lt;/span&gt;&amp;nbsp;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Hirsch: We're very excited about lead-gen.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;2007
Sales : $1.3b.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Twice growth rate of search
or email marketing.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;$2b in 2008&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Have backed 4 lead gen companies in the last
space&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;h1 style="MARGIN: 0in 0in 0pt"&gt;&lt;u&gt;&lt;font face=Arial color=#000000 size=3&gt;Drew Patterson,
VP of Marketing, &lt;/font&gt;&lt;/u&gt;&lt;a href="http://www.kayak.com/"&gt;&lt;span style="COLOR: windowtext"&gt;&lt;font face=Arial size=3&gt;Kayak.com&lt;/font&gt;&lt;/span&gt;&lt;/a&gt;
&lt;/h1&gt;
&lt;p class=MsoBodyText style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Drew Patterson is responsible for product marketing
and lead generation through Kayak`s travel suppliers and distribution partners. Kayak
is the world's largest travel search engine and was co-founded by founders of Orbitz,
Expedia, and Travelocity. Kayak.com's investors include General Catalyst Partners,
Sequoia Capital, America Online and London-based Accel Partners.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoBodyText style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Prior to joining Kayak, Drew held a number of
positions at Starwood Hotels. As Director Pricing for Starwood, Drew was responsible
for Starwood`s Pricing group, which develops and executes Starwood`s pricing and revenue
management strategies. This includes management of the Starwood rate structure, analysis
to identify effective pricing strategies, observations on company revenue performance
and trends, and training for the field revenue management organization.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoBodyText style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;&lt;?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /&gt;As
Director, Distribution Strategy, Drew was responsible for the development and implementation
of Starwood`s distribution strategy, including leading Starwood`s Best Rate Guarantee
in 2002 and developing TravelWeb, the hospitality industry`s response to the independent
lodging discount websites. Drew joined Starwood in 1999 as Manager of Business Development,
responsible for developing partnerships and new business opportunities. Drew graduated
from Harvard and received his MBA from Columbia University`s Graduate School of Business.
He resides in 
&lt;st1:City w:st="on"&gt;
&lt;st1:place w:st="on"&gt;New York City&lt;/st1:place&gt;
&lt;/st1:City&gt;
.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Patterson: We're both a vendor and
a buyer of leads.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;h1 style="MARGIN: 0in 0in 0pt"&gt;&lt;u&gt;&lt;font face=Arial color=#000000 size=3&gt;Suaad H.
Sait, Chief Executive Officer, &lt;/font&gt;&lt;/u&gt;&lt;a href="http://reachforce.com/"&gt;&lt;span style="COLOR: windowtext"&gt;&lt;font face=Arial size=3&gt;ReachForce.com&lt;/font&gt;&lt;/span&gt;&lt;/a&gt;
&lt;/h1&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Suaad Sait is CEO of ReachForce. ReachForce,
based in Austin, Texas, provides data and software solutions that enable B2B companies
to laser target marketing and sales initiatives at the right person in the right company,
every time.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;As an entrepreneur and high
tech industry executive, Suaad has played leadership roles at start-up companies as
well as large publicly traded firms. Mr. Sait is the driving force positioning the
company as a leader in the emerging marketing and sales force automation segments
of the CRM OnDemand market.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Prior to ReachForce, Suaad was the vice president
and general manager of Products &amp;amp; Markets at Pervasive Software (PVSW) with world-wide
P&amp;amp;L responsibility of the entire product line. Suaad served as the Chief Marketing
Officer and COO of Liaison Technology (acquired by Forest Express) repositioning the
company into a software platform for supplier catalog content management. Before Liaison,
Suaad served as vice president of product marketing at Motive Communications (MOTV).
He was on the founding team for Ventix Systems and served as the vice president and
general manager of the enterprise business and vice president of marketing. Suaad
has also held leadership positions at DAZEL Corporation (acquired by Hewlett Packard),
InConcert Software (acquired by TIBCO), CAP Ventures and Xerox Corporation. Suaad
earned his Master of Science in Business Administration (MBA) from the 
&lt;st1:PlaceType w:st="on"&gt;University&lt;/st1:PlaceType&gt;
of 
&lt;st1:PlaceName w:st="on"&gt;Rochester&lt;/st1:PlaceName&gt;
and a Bachelor of Science in electrical and computer engineering at the State University
of New York at 
&lt;st1:City w:st="on"&gt;
&lt;st1:place w:st="on"&gt;Buffalo&lt;/st1:place&gt;
&lt;/st1:City&gt;
.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Suaad has served as a 
&lt;st1:City w:st="on"&gt;Mentor&lt;/st1:City&gt;
for the New Venture Creation program at the McCombs School of Business - The University
of Texas at 
&lt;st1:place w:st="on"&gt;
&lt;st1:City w:st="on"&gt;Austin&lt;/st1:City&gt;
&lt;/st1:place&gt;
since the Fall of 2005. He also currently serves as an Executive Advisory Board Member
of the Austin Chapter of the American Marketing Association. In, addition Suaad serves
as a board member of the Austin Technology Entrepreneurs' eXchange ("Texchange").&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Sait: Our founding team was tired
of 'spray and pray' marketing.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;We developed
analytics around your sales funnel.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;We'll
custom-build leads databases for you.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;h1 style="MARGIN: 0in 0in 0pt"&gt;&lt;font face=Arial color=#000000 size=3&gt;&lt;u&gt;Brad Powers,
CEO &lt;/u&gt;&lt;/font&gt;&lt;a href="http://www.activeresponsegroup.com/"&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Active
Response &lt;span style="mso-comment-reference: DT_1; mso-comment-date: 20080909T1940"&gt;Group&lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/a&gt;&lt;span class=MsoCommentReference&gt;&lt;span style="FONT-WEIGHT: normal; FONT-SIZE: 8pt; TEXT-DECORATION: none; mso-bidi-font-weight: bold; text-underline: none"&gt;&lt;span style="mso-special-character: comment"&gt;&lt;u&gt;&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;&lt;/u&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;
&lt;/h1&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;We're getting 100,000 registrations/day.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Strictly
paid on performance.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;h1 style="MARGIN: 0in 0in 0pt"&gt;&lt;u&gt;&lt;font face=Arial color=#000000 size=3&gt;Zephrin Lasker,
Chief Executive Officer, &lt;/font&gt;&lt;/u&gt;&lt;a href="http://pontiflex.com/"&gt;&lt;span style="COLOR: windowtext"&gt;&lt;font face=Arial size=3&gt;Pontiflex.com&lt;/font&gt;&lt;/span&gt;&lt;/a&gt;
&lt;/h1&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Zephrin Lasker is CEO of Pontiflex. Pontiflex,
based in 
&lt;st1:place w:st="on"&gt;
&lt;st1:City w:st="on"&gt;Brooklyn&lt;/st1:City&gt;
, 
&lt;st1:State w:st="on"&gt;NY&lt;/st1:State&gt;
&lt;/st1:place&gt;
, is the first open data transfer network connecting publishers, advertisers and agencies.
The company allows advertisers and publishers to reach the entire lead generation
market, find partners, make deals and transfer lead data through a single online platform.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Zephrin has been involved with online marketing
since its inception more than a decade ago. Zephrin is also a serial entrepreneur,
having successfully launched two start-ups prior to Pontiflex. Pontiflex is backed
by New Atlantic Ventures and Greenhill SAVP.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;In the course of his career, Zephrin has played
a key role in shaping campaign successes for a variety of clients such as Sprint,
Cendant, Earthlink, and eFax, helping them acquire over 8 million new customers.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Prior
to co-founding Pontiflex, Zephrin founded The North Road Group, an interactive agency.
He has also worked as Vice President of Business Development at i33 Communications,
where he managed sales and technical teams to help deliver new customers, launch state-of-the-art
websites and deploy cutting edge marketing initiatives.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Prior to i33, Zephrin worked at Commerce One
Global Services managing Sprint's new web initiatives. He has also co-founded the
e-commerce company Beautility, where he served as Chief Operating Officer.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Zephrin has a background in corporate finance.
He has worked for Dresdner Kleinwort Benson in the areas of corporate finance and
mergers and acquisitions. Zephrin began his career as an Equity Analyst at Creditanstalt
in 
&lt;st1:City w:st="on"&gt;
&lt;st1:place w:st="on"&gt;Prague&lt;/st1:place&gt;
&lt;/st1:City&gt;
. He is an avid fly fisherman and is currently learning how to spray cast. He has
a BA degree from 
&lt;st1:place w:st="on"&gt;
&lt;st1:PlaceName w:st="on"&gt;Reed&lt;/st1:PlaceName&gt;
&lt;st1:PlaceType w:st="on"&gt;College&lt;/st1:PlaceType&gt;
&lt;/st1:place&gt;
.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt 4.5pt; tab-stops: 229.15pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Lasker: Central place to buy leads.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;h1 style="MARGIN: 0in 0in 0pt"&gt;&lt;u&gt;&lt;font face=Arial color=#000000 size=3&gt;Discussion&lt;/font&gt;&lt;/u&gt;
&lt;/h1&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Hirsch: Define lead generation&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Powers: Permission-based expression of interest.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Zephrin: Any media that can be sold on a cost-per-lead
basis&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Sait: Identifying the right buyer
is important.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Hirsch: Distinguish b2b and b2c.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Sait: In B2B, Target person is often
hidden within the organization.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;In B2C,
it's much clearer who the buyer is.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Hirsch: Distinguish marketing leads vs. sales
leads&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Lasker: We're focused on ' marketing leads',
which we think of as generic rather than specific.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;A
marketing lead is brand-specific.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;A marketing
lead usually has fewer fields (just name, zip), whereas a sales lead will often have
more data (FICO score, etc.)&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Hirsch: How should a marketer think about allocating
his budget?&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Powers: First think about your maximum
permissible cost per sale/cost per lead.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Lasker: lead-gen is half the puzzle;
email marketing is the other half.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Have
a good CRM program, good KPIs set up.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Follow
your open rate.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Lasker: How do you define success?&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Leads
are the lifeblood of business.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;A lot
of people look at conversion.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Sait: Do as much experimentation as possible.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;It's
cheap.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Powers: We came up with some guidelines
for data transfer for the IAB.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Lasker: We started as the Paypal of lead-gen---an
easy way to transfer leads between advertisers and publishers.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Hirsch: What legal issues should you be monitoring?&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Powers: we have many consumer-facing
sites, and are very diligent about making sure we're compliant.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;We're
dealing with PII (personally identifiable information) so you have to encrypt everything.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;In
the EU, anyone providing you leads must be 
&lt;st1:place w:st="on"&gt;
&lt;st1:PlaceName w:st="on"&gt;Safe&lt;/st1:PlaceName&gt;
&lt;st1:PlaceType w:st="on"&gt;Harbor&lt;/st1:PlaceType&gt;
&lt;/st1:place&gt;
certified.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;I.e., you're recognized as
having secure data and procedures.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Also,
must be compliant with DNC (Do Not Call) list.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Lead-gen
can create an implied business relationship with end consumer, so you don’t have to
check against the Do Not Call list.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Hirsch: Where will lead-gen grow?&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Which
verticals?&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Patterson: search engines don't
like lead-gen arbitrage sites (i.e., direct navigation).&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;We
prefer sites (like Kayak) which add value to the funnel.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Powers: one month our #1 offer was
prepaid funerals.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;I almost fired my VP
of Sales for signing them, and it paid for a chunk of my kid's college education.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;A
big area of growth is building on-demand hyperqualified lists.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Hirsch: Where does Google sit in the lead-gen
universe?&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Powers: There's a finite amount
of search ads available at a productive cost.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;It
can get expensive very quickly.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Sait: For clients way out in the
long tail, with very niche sites, Google is very good. &lt;span style="mso-spacerun: yes"&gt;&amp;nbsp;&lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Question: How do you assign a value for a lead?&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Answer: Depends on what you're seeking&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Question: Compare quality of leads from Microsoft,
Yahoo, Google?&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;And how does ROI compare
on display vs. PPA?&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Answer: Google has better conversion but higher&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;prices.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;So
on a net basis, the ROI is comparable to the competition.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;We have not figured out how to measure
the value of display ads.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Powers: tail end of social network
inventory is almost unmonetizable.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Lasker: we just rolled out a lead-gen box in
a banner, so you get both the branding and the lead-gen benefit.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;h1 style="MARGIN: 0in 0in 0pt"&gt;&lt;font face=Arial color=#000000 size=3&gt;&lt;u&gt;Company Presentation&lt;/u&gt;&lt;/font&gt;
&lt;/h1&gt;
&lt;h1 style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;span style="TEXT-DECORATION: none"&gt;&lt;u&gt;&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;&lt;/u&gt;&lt;/span&gt;
&lt;/o:p&gt;
&lt;/h1&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt 4.5pt; tab-stops: 229.15pt"&gt;
&lt;a href="http://www.vitals.com/"&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Vitals.com&lt;o:p&gt;&lt;/o:p&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/a&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt 4.5pt; tab-stops: 229.15pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Vitals was created to give consumers the tools
-- for the first time -- to make intelligent, informed decisions about which doctor
to choose. The &lt;/font&gt;&lt;a href="http://www.vitals.com/"&gt;&lt;span style="COLOR: windowtext; TEXT-DECORATION: none; text-underline: none"&gt;&lt;font face=Arial size=3&gt;Vitals.com&lt;/font&gt;&lt;/span&gt;&lt;/a&gt;&lt;font face=Arial color=#000000 size=3&gt; web
site offers consumers a variety of ways to help in their choice of the right doctor.
And it allows physicians to keep track of what others are saying, gives them the opportunity
to let consumers know about their work, and lets them make sure their profile is complete
and accurate. Vitals' business plan will be presented by Mitchel Rothschild, Founder
and CEO. &lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;30m people per month search doctors by name
or by location/specialty.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;3 big issues: location, specialty, and insurance
network&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Then other criteria are on the softer side:
gender, languages, bedside manner, ethnicity&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Background data:&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;30% increase in 'excellent' rating when people
rate people of the same ethnic affinity.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;What people want in a doctor: takes time; honest
&amp;amp; direct; eye contact&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;First, we built a database of the
720K doctors in the 
&lt;st1:country-region w:st="on"&gt;
&lt;st1:place w:st="on"&gt;US&lt;/st1:place&gt;
&lt;/st1:country-region&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;We then mapped the healthweb.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Found
20,000 sources of data about doctors: hospital websites, board certs, licenses, publications. &lt;span style="mso-spacerun: yes"&gt;&amp;nbsp;&lt;/span&gt;We
extracted all that and applied it to our database.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Three parts of wheel clients use in judging
a doctor:&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;1. Quality: education, special expertise (22%
of drs. are not board-certified.)&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Current profile:&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;2. Add in consumer ratings from various sites
(TripAdvisor as model)&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;3. Peer reviews: Partnered with Castle Connolly.
Over 200K peer evaluations&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Went live in January.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;We
have millions of home pages which match up with the search that you're making.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;We've
spent $8K so far on lead gen.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;1M visitors
currently.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Great search engine optimization.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;u&gt;&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Sources of Revenue&lt;o:p&gt;&lt;/o:p&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;&lt;/u&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;ol style="MARGIN-TOP: 0in" type=1&gt;
&lt;li class=MsoNormal style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"&gt;
&lt;font face=Arial color=#000000 size=3&gt;We're a media property&lt;/font&gt;
&lt;/li&gt;
&lt;li class=MsoNormal style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Data leasing.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;We'll
reskin our site for various health plans and employers.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Most
health plans built their directory back in 1998, and haven't updated since.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;We
get 15-20 commercial users per day, usually hospitals, medical centers, etc.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/li&gt;
&lt;li class=MsoNormal style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Three basic human emotions: Greed,
fear and ego.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Because doctors have lots
of ego, we'll help doctors fill out the wall of fame in their offices.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Doctors
will also pay a lot for this. &lt;span style="mso-spacerun: yes"&gt;&amp;nbsp;&lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/li&gt;
&lt;li class=MsoNormal style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Lead-gen: personalized search. Appointment-setting
thru hospitals.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Elective care procedures.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Expected
cost of visit.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Patient advocate for reimbursement
with health insurer.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Choice of hospital
for procedure.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Purchase of needed equipment/services.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Second
opinion.&lt;/font&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Online consults mainly used by younger
patients with younger doctors, e.g., a pregnant teenager.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;We don't typically have a lot of
repeat visitors, given the nature of our site.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Today, we focus on advertising /
data leasing.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Lead gen is the long term
future for us.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;We're currently pricing
our advertising on a CPM basis.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;Some
are PPA.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;1m visitors per day, about 85% unique&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;5 page views/visitor&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Q: How did you get consumers to review the doctors
initially?&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;A: We bought them initially, and now about 3-4
% of visitors will do a review.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;That's
50,000 per day.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;We do a little SEM to
get reviews.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;h1 style="MARGIN: 0in 0in 0pt"&gt;&lt;u&gt;&lt;font face=Arial color=#000000 size=3&gt;John Peters, &lt;/font&gt;&lt;/u&gt;&lt;a href="http://tripology.com/"&gt;&lt;font face=Arial size=3&gt;Tripology&lt;/font&gt;&lt;/a&gt;
&lt;/h1&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt 4.5pt; tab-stops: 229.15pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Tripology is a new website aimed at connecting
consumers with travel agents that specialize in the type of trip they wish to take. &lt;/font&gt;&lt;a href="http://www.tripology.com/"&gt;&lt;span style="COLOR: windowtext; TEXT-DECORATION: none; text-underline: none"&gt;&lt;font face=Arial size=3&gt;Tripology.com&lt;/font&gt;&lt;/span&gt;&lt;/a&gt;&lt;font face=Arial color=#000000 size=3&gt; aims
to take the hassle out of finding a great travel agent. There are a lot of expert
travel professionals out there with a great deal of useful knowledge and terrific
prices, but consumers don't have a good way of finding them. And they don't have a
good way of finding consumers. Tripology`s business plan will be presented by its
President and CEO, John T. Peters.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;$3.25m raised&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;8,000 registered travel specialists&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;45,000 leads since june 07&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Agent buys 16 leads ($5 each).&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Conversion rate: 6.5%&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Avg. # leads before booking : 16&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Avg. gross booking: $5,000&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Agent commission (10%): $500&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;We tell them to spend $100 on us
to do a real test.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Currently flat pricing ($5/lead), but this will
change to variable pricing&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;This is a $581m market opportunity across US,
UK Canada, 
&lt;st1:country-region w:st="on"&gt;
&lt;st1:place w:st="on"&gt;Australia&lt;/st1:place&gt;
&lt;/st1:country-region&gt;
, other Anglophone countries&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;eMarketer just came out with first market research
on this sector.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Competitors include: &lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;Zicasso, Respond.com, 4TravelAgents, VacationCompare&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;We sell a lead up to 3 times.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;We're building tools on backend for agent.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;We say, this is not just a lead,
this is a customer for life.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face=Arial color=#000000 size=3&gt;We don’t need to do much database fixing, because
agents have very strong incentive to be honest about their expertise.&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font color=#000000&gt;&lt;font face=Arial&gt;&lt;font size=3&gt;Agents will often list a very long
list of specialties.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;But they'll pay
more for leads they're convinced they can win.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face=Arial color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;div style="mso-element: comment-list"&gt;
&lt;div style="mso-element: comment"&gt;
&lt;div language=JavaScript class=msocomtxt id=_com_1 onmouseover="msoCommentShow('_anchor_1','_com_1')" onmouseout="msoCommentHide('_com_1')"&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;span class=MsoCommentReference&gt;&lt;span style="FONT-SIZE: 8pt"&gt;&lt;span style="mso-special-character: comment"&gt;&lt;font face=Arial color=#000000 size=3&gt;Teten:
I'm struck by the fact that unlike most vertical search plays, you don't allow users
to pick their favorite option or to see the underlying data.&amp;nbsp; You're a black
box.&amp;nbsp; What distinguishes you from Kayak.com, Vitals.com, and other companies
which do allow visibility into the underlying data?&lt;/font&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;
&lt;/p&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=bb9e3642-6d1a-4ed5-bf25-4f44149933e2" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=bb9e3642-6d1a-4ed5-bf25-4f44149933e2</comments>
      <category>Events</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=e33c6c15-2f64-484d-b8fb-3ebaccd80aff</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=e33c6c15-2f64-484d-b8fb-3ebaccd80aff</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=e33c6c15-2f64-484d-b8fb-3ebaccd80aff</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=e33c6c15-2f64-484d-b8fb-3ebaccd80aff</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
I enjoyed presenting a few weeks ago to the Harvard Business School Club of London
on "<a href="http://www.teten.com/assets/docs/Source-Deals-Web-2.0-Teten.pdf">Best
Practices in Deal-Sourcing by Private Equity, Venture Capital, and Hedge Funds</a>",
generously hosted by <a href="http://www.mckinsey.com">McKinsey</a>.  You can
download my <a href="http://www.teten.com/assets/docs/Source-Deals-Web-2.0-Teten.pdf">slides
here</a>.  I look forward to learning more about this area at next week's Capital
Roundtable Masterclass on "<a href="http://capitalroundtable.com/masterclass/mc_2008-02-27.html">The
Art of Building the Right Deal Flow</a>", in New York.  I would welcome your
feedback.
</p>
        <img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=e33c6c15-2f64-484d-b8fb-3ebaccd80aff" />
      </body>
      <title>On Sourcing Deals for Private Equity Funds</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=e33c6c15-2f64-484d-b8fb-3ebaccd80aff</guid>
      <link>http://www.circleofexperts.com/blog/On+Sourcing+Deals+For+Private+Equity+Funds.aspx</link>
      <pubDate>Fri, 22 Feb 2008 20:31:42 GMT</pubDate>
      <description>&lt;p&gt;
I enjoyed presenting a few weeks ago to the Harvard Business School&amp;nbsp;Club of London
on "&lt;a href="http://www.teten.com/assets/docs/Source-Deals-Web-2.0-Teten.pdf"&gt;Best
Practices in Deal-Sourcing by Private Equity, Venture Capital, and Hedge Funds&lt;/a&gt;",
generously hosted by &lt;a href="http://www.mckinsey.com"&gt;McKinsey&lt;/a&gt;.&amp;nbsp; You can
download my &lt;a href="http://www.teten.com/assets/docs/Source-Deals-Web-2.0-Teten.pdf"&gt;slides
here&lt;/a&gt;.&amp;nbsp; I look forward to learning more about this area at next week's Capital
Roundtable Masterclass on "&lt;a href="http://capitalroundtable.com/masterclass/mc_2008-02-27.html"&gt;The
Art of Building the Right Deal Flow&lt;/a&gt;", in New York.&amp;nbsp; I would welcome your
feedback.
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=e33c6c15-2f64-484d-b8fb-3ebaccd80aff" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=e33c6c15-2f64-484d-b8fb-3ebaccd80aff</comments>
      <category>Career Acceleration</category>
      <category>Events</category>
      <category>Private Equity Investing</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=1d4783e3-75ed-47c3-8baa-acea4b7f13c3</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=1d4783e3-75ed-47c3-8baa-acea4b7f13c3</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=1d4783e3-75ed-47c3-8baa-acea4b7f13c3</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=1d4783e3-75ed-47c3-8baa-acea4b7f13c3</wfw:commentRss>
      <title>The Art of Email Writing</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=1d4783e3-75ed-47c3-8baa-acea4b7f13c3</guid>
      <link>http://www.circleofexperts.com/blog/The+Art+Of+Email+Writing.aspx</link>
      <pubDate>Sun, 11 Nov 2007 04:11:00 GMT</pubDate>
      <description>&lt;h1 style="MARGIN: 0in 0in 0pt"&gt;&lt;?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /&gt;
&lt;o:p&gt;
&lt;font face="Times New Roman" color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/h1&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face="Times New Roman" color=#000000 size=3&gt;A constant complaint we hear around
the office is that emails we receive (and sometimes send) are poorly written or unclear.&lt;span style="mso-spacerun: yes"&gt;&amp;nbsp; &lt;/span&gt;According
to &lt;/font&gt;&lt;a href="http://howto.wired.com/wiredhowtos/index.cgi?page_name=write_a_perfect_email;action=display;category=Work"&gt;&lt;font face="Times New Roman" size=3&gt;“How
to Write a Perfect Email”&lt;/font&gt;&lt;/a&gt;&lt;font size=3&gt;&lt;font color=#000000&gt;&lt;font face="Times New Roman"&gt;,
when writing an email that warrants a reply, there are four key components to get
a quick and valid response:&lt;o:p&gt;&lt;/o:p&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face="Times New Roman" color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font size=3&gt;&lt;font color=#000000&gt;&lt;font face="Times New Roman"&gt;&lt;b&gt;1&lt;/b&gt;. &lt;b&gt;Brevity&lt;/b&gt;-
Keep it short.&lt;o:p&gt;&lt;/o:p&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font size=3&gt;&lt;font color=#000000&gt;&lt;font face="Times New Roman"&gt;&lt;b&gt;2. Context&lt;/b&gt;- How
do you know me/where did we meet (Give information that would make a person remember
you) and put it in the subject line.&lt;o:p&gt;&lt;/o:p&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font size=3&gt;&lt;font color=#000000&gt;&lt;font face="Times New Roman"&gt;&lt;strong&gt;3. Something
to Act On- &lt;/strong&gt;&lt;strong&gt;&lt;span style="FONT-WEIGHT: normal"&gt;Make the request clear
and ask closed ended questions.&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font size=3&gt;&lt;font color=#000000&gt;&lt;font face="Times New Roman"&gt;&lt;strong&gt;4. Set a Deadline- &lt;/strong&gt;&lt;strong&gt;&lt;span style="FONT-WEIGHT: normal"&gt;Set
a date when you need the information, give one follow-up email and then pick up the
phone.&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;strong&gt;&lt;span style="FONT-WEIGHT: normal"&gt;
&lt;o:p&gt;
&lt;font face="Times New Roman" color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/span&gt;&lt;/strong&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;strong&gt;&lt;span style="FONT-WEIGHT: normal"&gt;&lt;font size=3&gt;&lt;font color=#000000&gt;&lt;font face="Times New Roman"&gt;My
colleague Michelle Reicher observed that the guidelines set in this blog are a good
standard to follow, but, "I disagree with the blanket advice to ask closed ended questions.
Keep the request and question clear and concise, but allow the responder to give as
much information as is necessary to move forward. When one sends an email with questions,
the goal is to solicit a response, but it is important to have a complete, comprehensive,
and useful response not just a yes/no answer. Yes/No responses answer the immediate
question, but do not allow farther explanation that may answer future questions or
give farther insight into the matter at hand." 
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/strong&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face="Times New Roman" color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font face="Times New Roman" color=#000000 size=3&gt;In The Cranking Widgets Blog: &lt;/font&gt;&lt;a href="http://blog.crankingwidgets.com/2007/06/04/email-subject/"&gt;&lt;font face="Times New Roman" size=3&gt;“How
to Construct the Perfect Email Subject Line”&lt;/font&gt;&lt;/a&gt;&lt;font size=3&gt;&lt;font color=#000000&gt;&lt;font face="Times New Roman"&gt;,
the blogger observes that a good subject line is imperative for a successful email:&lt;o:p&gt;&lt;/o:p&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p style="MARGIN-LEFT: 0.5in"&gt;
&lt;span style="FONT-FAMILY: 'Times New Roman'"&gt;&lt;font size=3&gt;&lt;font color=#000000&gt;“There
are 3 simple tips that, if implemented properly, will make your email subject (and,
subsequently, your email) much easier to read.&lt;o:p&gt;&lt;/o:p&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 1.25in"&gt;
&lt;font face="Times New Roman"&gt;&lt;span style="mso-list: Ignore"&gt;&lt;font color=#000000&gt;&lt;font size=3&gt;1.&lt;/font&gt;&lt;span style="FONT: 7pt 'Times New Roman'"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/span&gt;&lt;font size=3&gt;&lt;font color=#000000&gt;&lt;strong&gt;Use
Keywords&lt;/strong&gt; [to identify the purpose of your email.]&amp;nbsp;All email messages
fall into one or more of 4 possible categories: 
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt 1.75in; TEXT-INDENT: -0.25in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level2 lfo1; tab-stops: list 1.75in"&gt;
&lt;font color=#000000&gt;&lt;span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier New'; mso-bidi-font-size: 12.0pt"&gt;&lt;span style="mso-list: Ignore"&gt;o&lt;span style="FONT: 7pt 'Times New Roman'"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;font size=3&gt;&lt;font face="Times New Roman"&gt;Questions
(or messages that elicit a response from the reader)&lt;o:p&gt;&lt;/o:p&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt 1.75in; TEXT-INDENT: -0.25in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level2 lfo1; tab-stops: list 1.75in"&gt;
&lt;font color=#000000&gt;&lt;span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier New'; mso-bidi-font-size: 12.0pt"&gt;&lt;span style="mso-list: Ignore"&gt;o&lt;span style="FONT: 7pt 'Times New Roman'"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;font size=3&gt;&lt;font face="Times New Roman"&gt;Responses
(messages that are in response to questions or other inquiring messages)&lt;o:p&gt;&lt;/o:p&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt 1.75in; TEXT-INDENT: -0.25in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level2 lfo1; tab-stops: list 1.75in"&gt;
&lt;font color=#000000&gt;&lt;span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier New'; mso-bidi-font-size: 12.0pt"&gt;&lt;span style="mso-list: Ignore"&gt;o&lt;span style="FONT: 7pt 'Times New Roman'"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;font size=3&gt;&lt;font face="Times New Roman"&gt;Informational
(or FYI - messages that are meant to inform but don’t require a response)&lt;o:p&gt;&lt;/o:p&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt 1.75in; TEXT-INDENT: -0.25in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level2 lfo1; tab-stops: list 1.75in"&gt;
&lt;font color=#000000&gt;&lt;span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier New'; mso-bidi-font-size: 12.0pt"&gt;&lt;span style="mso-list: Ignore"&gt;o&lt;span style="FONT: 7pt 'Times New Roman'"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;font size=3&gt;&lt;font face="Times New Roman"&gt;Spam
(jokes, pictures of your nephew’s baseball game, etc. - as well as actual spam)&lt;o:p&gt;&lt;/o:p&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 1.25in"&gt;
&lt;font face="Times New Roman"&gt;&lt;span style="mso-list: Ignore"&gt;&lt;font color=#000000&gt;&lt;font size=3&gt;2.&lt;/font&gt;&lt;span style="FONT: 7pt 'Times New Roman'"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/span&gt;&lt;font size=3&gt;&lt;font color=#000000&gt;&lt;em&gt;&lt;b&gt;Briefly&lt;/b&gt;&lt;/em&gt;&lt;strong&gt; describe
the subject&lt;/strong&gt; - This is best done &lt;em&gt;before&lt;/em&gt; you start writing your message.
Finding the right balance between vague and overly-specific can be tough. Personally,
I think it’s like anything else - you get better at it with time. 
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 1.25in"&gt;
&lt;font face="Times New Roman"&gt;&lt;span style="mso-list: Ignore"&gt;&lt;font color=#000000&gt;&lt;font size=3&gt;3.&lt;/font&gt;&lt;span style="FONT: 7pt 'Times New Roman'"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/font&gt;&lt;/span&gt;&lt;font color=#000000&gt;&lt;font size=3&gt;&lt;strong&gt;For
Pete’s sake, never leave the subject blank&lt;/strong&gt; - This is something &lt;/font&gt;&lt;/font&gt;&lt;/font&gt;&lt;a href="http://blog.crankingwidgets.com/2007/04/09/8-email-habits/"&gt;&lt;font face="Times New Roman" size=3&gt;I’ve
mentioned before&lt;/font&gt;&lt;/a&gt;&lt;font size=3&gt;&lt;font color=#000000&gt;&lt;font face="Times New Roman"&gt;,
and it bears repeating.”&lt;o:p&gt;&lt;/o:p&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;o:p&gt;
&lt;font face="Times New Roman" color=#000000 size=3&gt;&amp;nbsp;&lt;/font&gt;
&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;
&lt;font size=3&gt;&lt;font color=#000000&gt;&lt;font face="Times New Roman"&gt;The body of the email
will never be read if the context of the subject line does not act as an icebreaker
or a contextual reminder. If the subject line merely says, “Hi” then it is synonymous
to a cold call, but if the subject line identifies the business or how you know this
person it becomes analogous to a warm call or a referral, which are generally more
fruitful and productive than an unsolicited call. 
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=1d4783e3-75ed-47c3-8baa-acea4b7f13c3" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=1d4783e3-75ed-47c3-8baa-acea4b7f13c3</comments>
      <category>Career Acceleration</category>
      <category>Personal Productivity</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=c5e659f7-ef73-4f69-9103-a6ea8df069a2</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=c5e659f7-ef73-4f69-9103-a6ea8df069a2</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=c5e659f7-ef73-4f69-9103-a6ea8df069a2</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=c5e659f7-ef73-4f69-9103-a6ea8df069a2</wfw:commentRss>
      <title>Content is Dead, Community is King? The Promises and Risks of Social Networking in the Information Industry</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=c5e659f7-ef73-4f69-9103-a6ea8df069a2</guid>
      <link>http://www.circleofexperts.com/blog/Content+Is+Dead+Community+Is+King+The+Promises+And+Risks+Of+Social+Networking+In+The+Information+Industry.aspx</link>
      <pubDate>Fri, 02 Nov 2007 14:51:45 GMT</pubDate>
      <description>&lt;p class=MsoNormal&gt;
My colleague &lt;a href="http://www.linkedin.com/pub/1/626/633"&gt;Jesse Mandell&lt;/a&gt; took
detailed notes on the recent SIIA panel on &lt;b&gt;Brown Bag Lunch: Content is Dead, Community
is King? The Promises and Risks of Social Networking in the Information Industry".&lt;span&gt;&amp;nbsp; &lt;/span&gt;&lt;/b&gt;&lt;span&gt;You
can view the web broadcast at no charge &lt;a href="http://www.scribemedia.org/2007/11/01/content-dead-community-king/"&gt;here&lt;/a&gt;.&lt;/span&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;&lt;?xml:namespace prefix = o /&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;u&gt;Panelists&lt;/u&gt;:&lt;br&gt;&lt;?xml:namespace prefix = v /&gt;
&lt;v:shapetype id=_x0000_t75 coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f"&gt;
&lt;v:stroke joinstyle="miter"&gt;&lt;/v:stroke&gt;
&lt;v:formulas&gt;
&lt;v:f eqn="if lineDrawn pixelLineWidth 0"&gt;&lt;/v:f&gt;
&lt;v:f eqn="sum @0 1 0"&gt;&lt;/v:f&gt;
&lt;v:f eqn="sum 0 0 @1"&gt;&lt;/v:f&gt;
&lt;v:f eqn="prod @2 1 2"&gt;&lt;/v:f&gt;
&lt;v:f eqn="prod @3 21600 pixelWidth"&gt;&lt;/v:f&gt;
&lt;v:f eqn="prod @3 21600 pixelHeight"&gt;&lt;/v:f&gt;
&lt;v:f eqn="sum @0 0 1"&gt;&lt;/v:f&gt;
&lt;v:f eqn="prod @6 1 2"&gt;&lt;/v:f&gt;
&lt;v:f eqn="prod @7 21600 pixelWidth"&gt;&lt;/v:f&gt;
&lt;v:f eqn="sum @8 21600 0"&gt;&lt;/v:f&gt;
&lt;v:f eqn="prod @7 21600 pixelHeight"&gt;&lt;/v:f&gt;
&lt;v:f eqn="sum @10 21600 0"&gt;&lt;/v:f&gt;
&lt;/v:formulas&gt;
&lt;v:path o:extrusionok="f" gradientshapeok="t" o:connecttype="rect"&gt;&lt;/v:path&gt;
&lt;o:lock v:ext="edit" aspectratio="t"&gt;&lt;/o:lock&gt;
&lt;/v:shapetype&gt;
&lt;v:shape id=_x0000_s1026 style="MARGIN-TOP: 0px; Z-INDEX: 1; MARGIN-LEFT: 20pt; WIDTH: 60pt; POSITION: absolute; HEIGHT: 60pt; mso-wrap-distance-left: 3.75pt; mso-wrap-distance-top: 3.75pt; mso-wrap-distance-right: 3.75pt; mso-wrap-distance-bottom: 3.75pt; mso-position-horizontal: right; mso-position-horizontal-relative: text; mso-position-vertical-relative: line" type="#_x0000_t75" alt="Leslie Forde" o:allowoverlap="f"&gt;
&lt;v:imagedata src="http://www.circleofexperts.com/blog/content/binary/Forde.jpg" o:title="Forde"&gt;&lt;/v:imagedata&gt;&lt;?xml:namespace prefix = w /&gt;
&lt;w:wrap type="square"&gt;&lt;/w:wrap&gt;
&lt;/v:shape&gt;
&lt;img height=80 alt="Leslie Forde" hspace=5 src="http://www.circleofexperts.com/blog/content/binary/Forde.jpg" width=80 align=right vspace=5 border=1 v:shapes="_x0000_s1026"&gt;&lt;b&gt;Leslie
Forde&lt;/b&gt;, &lt;i&gt;VP of Strategic Alliances, &lt;a href="http://www.communispace.com/"&gt;Communispace&lt;/a&gt;&lt;/i&gt;
&lt;br&gt;
Leslie is a member of Communispace’s Management Team and is responsible for developing
strategic partnerships with customer-focused organizations including marketing consultancies,
advertising and public relations firms. She helps Communispace’s partner companies
to effectively leverage customers by bringing them into the marketing conversation.
Partners such as Ogilvy &amp;amp; Mather, Edelman and Digitas are using communities to
deliver more value to their clients: to differentiate their brands, drive greater
advocacy, foster loyalty, and overall, to improve marketing effectiveness. Leslie
is a frequent speaker on hot topics such as: creating online customer communities,
customer engagement, Web 2.0, social networking, and word of mouth. She sits on the
Word of Mouth Marketing Association’s leadership committee.&lt;span&gt;&amp;nbsp; &lt;/span&gt;&lt;?xml:namespace prefix = st1 /&gt;Leslie
is no stranger to creating effective partner alliances. Prior to Communispace, she
was the Corporate Sales Director for Cook’s Illustrated and managed channel sales
and marketing efforts across all products including: retail book distribution, sponsorship
for the public television show ‘&lt;st1:place w:st="on"&gt;
&lt;st1:country-region w:st="on"&gt;America&lt;/st1:country-region&gt;
&lt;/st1:place&gt;
’s Test Kitchen’, and alternate circulation programs for multiple publications.&lt;span&gt;&amp;nbsp; &lt;/span&gt;Prior
to Cook’s, Leslie was a Vice President at Northern Light Technology where she managed
sales, marketing, and business development efforts in the 
&lt;st1:country-region w:st="on"&gt;
&lt;st1:place w:st="on"&gt;US&lt;/st1:place&gt;
&lt;/st1:country-region&gt;
and abroad. She moved to 
&lt;st1:city w:st="on"&gt;
&lt;st1:place w:st="on"&gt;London&lt;/st1:place&gt;
&lt;/st1:city&gt;
to launch the company’s International Division, where she lived for over two years
and grew enterprise clients and alliances by over 300% within the first six months.
Previously, she held marketing and brand management positions with Xerox, Bausch &amp;amp;
Lomb, and Allstate Insurance. 
&lt;br&gt;
&lt;br&gt;
&lt;v:shape id=_x0000_s1027 style="MARGIN-TOP: 0px; Z-INDEX: 2; MARGIN-LEFT: 20pt; WIDTH: 60pt; POSITION: absolute; HEIGHT: 60pt; mso-wrap-distance-left: 3.75pt; mso-wrap-distance-top: 3.75pt; mso-wrap-distance-right: 3.75pt; mso-wrap-distance-bottom: 3.75pt; mso-position-horizontal: right; mso-position-horizontal-relative: text; mso-position-vertical-relative: line" type="#_x0000_t75" alt="Kim" o:allowoverlap="f"&gt;
&lt;v:imagedata src="http://www.circleofexperts.com/blog/content/binary/Kobza.jpg" o:title="Kobza"&gt;&lt;/v:imagedata&gt;
&lt;w:wrap type="square"&gt;&lt;/w:wrap&gt;
&lt;/v:shape&gt;
&lt;img height=80 alt=Kim hspace=5 src="http://www.circleofexperts.com/blog/content/binary/Kobza.jpg" width=80 align=right vspace=5 border=1 v:shapes="_x0000_s1027"&gt;&lt;b&gt;Kim
Kobza&lt;/b&gt;, &lt;i&gt;President and CEO, &lt;a href="http://www.neighborhoodamerica.com/"&gt;Neighborhood
America&lt;/a&gt;&lt;/i&gt;
&lt;br&gt;
Kim Patrick Kobza is a co-founder of Neighborhood America and has led the company
through its growth and development since 1999. Mr. Kobza developed many of the original
concepts on which the company is founded, helps drive its ongoing vision, and is responsible
for revenue growth. 
&lt;br&gt;
Mr. Kobza's diverse career is characterized by involvement in leadership practices
and community building. His background includes education and practice in economics,
business, and law. Kim Kobza is a visionary and frequently speaks on the importance
of leadership and community building in both business and public disciplines. 
&lt;br&gt;
Mr. Kobza participates in ongoing education and leadership opportunities with many
national leadership organizations and is a graduate and frequent participant in the
Harvard Executive Leadership series on Cross Boundary Collaboration. He holds a J.D.
from 
&lt;st1:placename w:st="on"&gt;Wayne&lt;/st1:placename&gt;
&lt;st1:placename w:st="on"&gt;State&lt;/st1:placename&gt;
&lt;st1:placetype w:st="on"&gt;University&lt;/st1:placetype&gt;
; B.S. degrees from 
&lt;st1:place w:st="on"&gt;
&lt;st1:placename w:st="on"&gt;Central&lt;/st1:placename&gt;
&lt;st1:placename w:st="on"&gt;Michigan&lt;/st1:placename&gt;
&lt;st1:placetype w:st="on"&gt;University&lt;/st1:placetype&gt;
&lt;/st1:place&gt;
in the areas of Economics, Mathematics and Earth Sciences.&lt;br&gt;
&lt;br&gt;
&lt;v:shape id=_x0000_s1028 style="MARGIN-TOP: 0px; Z-INDEX: 3; MARGIN-LEFT: 20pt; WIDTH: 60pt; POSITION: absolute; HEIGHT: 60pt; mso-wrap-distance-left: 3.75pt; mso-wrap-distance-top: 3.75pt; mso-wrap-distance-right: 3.75pt; mso-wrap-distance-bottom: 3.75pt; mso-position-horizontal: right; mso-position-horizontal-relative: text; mso-position-vertical-relative: line" type="#_x0000_t75" alt="Scott Parry" o:allowoverlap="f"&gt;
&lt;v:imagedata src="http://www.circleofexperts.com/blog/content/binary/Parry.jpg" o:title="Parry"&gt;&lt;/v:imagedata&gt;
&lt;w:wrap type="square"&gt;&lt;/w:wrap&gt;
&lt;/v:shape&gt;
&lt;img height=80 alt="Scott Parry" hspace=5 src="http://www.circleofexperts.com/blog/content/binary/Parry.jpg" width=80 align=right vspace=5 border=1 v:shapes="_x0000_s1028"&gt;&lt;b&gt;Scott
Parry&lt;/b&gt;, &lt;i&gt;General Manager, &lt;a href="http://www.reutersadvicepoint.com/"&gt;Reuters
AdvicePoint&lt;/a&gt;&lt;/i&gt;
&lt;br&gt;
Scott Parry has over 15 years of experience in the financial industry. His experience
includes building and marketing financial information products and leading the development
of innovative online brokerage services. Currently Scott is the General Manager of
AdvicePoint, Reuters' Web 2.0 online community that connects investors, financial
advisers, and investment product companies. 
&lt;br&gt;
Previous to Reuters, Scott was the VP of Institutional Sales at Invesmart Advisors.
Scott helped found Ameritrade Institutional Services and managed Ameritrade Retirement
Services and Ameritrade Corporate Services. Scott was responsible for the creation
of numerous online brokerage/information services.&lt;br&gt;
Previous to Ameritrade, Scott was the VP Sales &amp;amp; Strategy for Nelson Information,
a division of Thomson Financial where he drove the rapid growth of Nelson Information
from a print directory publisher to an online information provider. 
&lt;br&gt;
Scott has a BS from Charter Oak State College with a concentration in organizational
management and is working toward a MS in internet technology at 
&lt;st1:place w:st="on"&gt;
&lt;st1:placename w:st="on"&gt;Pace&lt;/st1:placename&gt;
&lt;st1:placetype w:st="on"&gt;University&lt;/st1:placetype&gt;
&lt;/st1:place&gt;
. He holds Series 7, 24, 63, &amp;amp; 65 brokerage licenses.&lt;br&gt;
&lt;br&gt;
&lt;v:shape id=_x0000_s1029 style="MARGIN-TOP: 0px; Z-INDEX: 4; MARGIN-LEFT: 20pt; WIDTH: 60pt; POSITION: absolute; HEIGHT: 60pt; mso-wrap-distance-left: 3.75pt; mso-wrap-distance-top: 3.75pt; mso-wrap-distance-right: 3.75pt; mso-wrap-distance-bottom: 3.75pt; mso-position-horizontal: right; mso-position-horizontal-relative: text; mso-position-vertical-relative: line" type="#_x0000_t75" alt="David Teten" o:allowoverlap="f"&gt;
&lt;v:imagedata src="http://www.circleofexperts.com/blog/content/binary/teten.jpg" o:title="teten"&gt;&lt;/v:imagedata&gt;
&lt;w:wrap type="square"&gt;&lt;/w:wrap&gt;
&lt;/v:shape&gt;
&lt;img height=80 alt="David Teten" hspace=5 src="http://www.circleofexperts.com/blog/content/binary/teten.jpg" width=80 align=right vspace=5 border=1 v:shapes="_x0000_s1029"&gt;&lt;b&gt;David
Teten&lt;/b&gt;, &lt;i&gt;Founder and Managing Director, 
&lt;st1:street w:st="on"&gt;
&lt;st1:address w:st="on"&gt;Nitron Circle&lt;/st1:address&gt;
&lt;/st1:street&gt;
of Experts&lt;/i&gt; 
&lt;br&gt;
David Teten is Founder and Managing Director of &lt;a href="../"&gt;Nitron Circle of Experts&lt;/a&gt;,
an &lt;a href="http://www.evalueserve.com/"&gt;Evalueserve&lt;/a&gt; company. Nitron is a research
firm which provides institutional investors, corporations, and law firms with industry
insights from a network of frontline industry experts. David was formerly CEO of Nitron,
which he sold to &lt;a href="http://thevirtualhandshake.com/www.Evalueserve.com"&gt;Evalueserve&lt;/a&gt;.
He was formerly CEO of &lt;a href="http://www.tetenco.com/"&gt;Teten Recruiting&lt;/a&gt;, which
he sold to &lt;a href="http://www.accolo.com/"&gt;Accolo&lt;/a&gt;, the 2006 fastest-growing private
company in the San Francisco Bay Area. He was also formerly CEO of GoldNames, an investment
bank focusing on serving the internet domain name asset class. David worked with Bear
Stearns' technology/defense Investment Banking group, and was a strategy consultant
with Mars &amp;amp; Co. He is an Advisory Board member of &lt;a href="http://www.accolo.com/"&gt;Accolo&lt;/a&gt;, &lt;a href="http://www.grouply.com/"&gt;Grouply&lt;/a&gt;,
and the &lt;a href="http://www.womma.org/"&gt;Word of Mouth Marketing Association&lt;/a&gt;. David
is the lead author of &lt;a href="http://thevirtualhandshake.com/order-amazon.html"&gt;&lt;em&gt;The
Virtual Handshake: Opening Doors and Closing Deals Online&lt;/em&gt;&lt;/a&gt;, the first book
about how to sell, market, and close deals more effectively with online networks and
other Web 2.0 technologies. He runs &lt;a href="http://www.thevirtualhandshake.com/"&gt;TheVirtualHandshake.com&lt;/a&gt; resource
site and blog and co-writes a monthly &lt;a href="http://thevirtualhandshake.com/column-fastcompany.html"&gt;column&lt;/a&gt; for &lt;em&gt;FastCompany.com&lt;/em&gt; about
Web 2.0 technology. David is a frequent keynote &lt;a href="../speaker.aspx"&gt;speaker&lt;/a&gt; to
finance and technology &lt;a href="http://www.teten.com/audiences"&gt;conferences&lt;/a&gt;. David
holds a Harvard MBA and a Yale BA and lives in 
&lt;st1:state w:st="on"&gt;
&lt;st1:place w:st="on"&gt;New York&lt;/st1:place&gt;
&lt;/st1:state&gt;
with his family and two notebooks. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;v:shape id=_x0000_s1030 style="MARGIN-TOP: 0px; Z-INDEX: 5; MARGIN-LEFT: 20pt; WIDTH: 60pt; POSITION: absolute; HEIGHT: 60pt; mso-wrap-distance-left: 3.75pt; mso-wrap-distance-top: 3.75pt; mso-wrap-distance-right: 3.75pt; mso-wrap-distance-bottom: 3.75pt; mso-position-horizontal: right; mso-position-vertical-relative: line" type="#_x0000_t75" alt="Karen Christensen" o:allowoverlap="f"&gt;
&lt;v:imagedata src="http://www.circleofexperts.com/blog/content/binary/Christensen.jpg" o:title="Christensen"&gt;&lt;/v:imagedata&gt;
&lt;w:wrap type="square"&gt;&lt;/w:wrap&gt;
&lt;/v:shape&gt;
&lt;img height=80 alt="Karen Christensen" hspace=5 src="http://www.circleofexperts.com/blog/content/binary/Christensen.jpg" width=80 align=right vspace=5 border=1 v:shapes="_x0000_s1030"&gt;&lt;u&gt;Moderator&lt;/u&gt;:&lt;br&gt;
&lt;b&gt;Karen Christensen&lt;/b&gt;, &lt;i&gt;CEO, Berkshire Publishing Group&lt;/i&gt;
&lt;br&gt;
Karen Christensen is publisher, entrepreneur, and author specializing in global issues
who began her career in 
&lt;st1:place w:st="on"&gt;
&lt;st1:city w:st="on"&gt;London&lt;/st1:city&gt;
&lt;/st1:place&gt;
and founded Berkshire Publishing Group in 1998. She is editor/publisher of Berkshire's
GuanxiOnline (&lt;a href="http://www.guanxionline.com/"&gt;http://www.guanxionline.com/&lt;/a&gt;),
which helps professional people navigate today's 
&lt;st1:place w:st="on"&gt;
&lt;st1:country-region w:st="on"&gt;China&lt;/st1:country-region&gt;
&lt;/st1:place&gt;
, and is a member of the National Committee on U.S.-China Relations (&lt;a href="http://www.ncuscr.org/"&gt;http://www.ncuscr.org/&lt;/a&gt;).
Karen is co-editor of Global Perspectives on the 
&lt;st1:place w:st="on"&gt;
&lt;st1:country-region w:st="on"&gt;United States&lt;/st1:country-region&gt;
&lt;/st1:place&gt;
and launched the community website &lt;a href="http://www.loveushateus.com/"&gt;http://www.loveushateus.com/&lt;/a&gt; in
2006. Karen is an occasional journalist as well as the author of a number of popular
books, including The Armchair Environmentalist, that have been translated into French,
German, Japanese, Korean, Thai, and traditional and simplified Chinese. She blogs
about publishing and social media at &lt;a href="http://www.berkshirepublishing.com/blog"&gt;http://www.berkshirepublishing.com/blog&lt;/a&gt; and
about 
&lt;st1:place w:st="on"&gt;
&lt;st1:country-region w:st="on"&gt;China&lt;/st1:country-region&gt;
&lt;/st1:place&gt;
at &lt;a href="http://www.guanxiblogs.com/karenchristensen"&gt;http://www.guanxiblogs.com/karenchristensen&lt;/a&gt;.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;b&gt;&lt;u&gt;NOTES ON PANEL&lt;o:p&gt;&lt;/o:p&gt;
&lt;/u&gt;&lt;/b&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KC: Halloween is a good time to hold a panel. It is one of the few times where we
gather with many different people we don’t really know to celebrate together. It is
an interesting holiday because it is based entirely on trust---we send our kids to
request candy from total strangers. &lt;span&gt;&amp;nbsp;&lt;/span&gt;A recent study found that 25%
of Americans don’t have a person to turn to when they're in trouble. This is where
online communities come in; they can fill the gaps for people and provide a sense
of community where otherwise they would have none.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KC continues with background on the program:
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
Today we are going to ask tough questions asked about community building. Community
is important to many people, including environmentalists, who are into buying locally
sharing resources, etc. &lt;span&gt;&amp;nbsp;&lt;/span&gt;I looked at this community and decided
that I didn’t want to live near them because they weren’t much fun (laughter). In
short, communities are not all rosy; they have both positive and negative aspects.
The exciting part of developing big community projects is the ability to build knowledge
and business relationships. Today’s program came about because I wanted to learn about
new social networking tool to build business and related communities. There are 57
definitions for community, and the ability to collaborate and make a community with
different people is important for companies to develop.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KC then discussed the different cultural concepts of community and used the Chinese
term that means community, &lt;a href="http://www.marcomblog.com/2007/10/07/guanxi-part-i/"&gt;guanxi&lt;/a&gt;. &lt;span&gt;&amp;nbsp;&amp;nbsp;&lt;/span&gt;In
each culture there are different concepts of community, and to be included in a community
even for work, there are varying ways to do it.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KC then introduced the speakers and reviewed their experience. She also asked the
speakers how they defined the term “community” and what communities they are members
of.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
DT: A community is two or more people with any relationship stronger than they would
have with a stranger. For example, Americans meeting in another country are part of
a community of expatriate Americans. They would not necessarily be friendly back home
but because they share the same nationality they will associate when abroad. I am
a member of many communities: my family, two synagogues, company (Evalueserve), our
clients, school classmates (business school, college, high school). 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
LF: A community is any group of people who share a common interest and develop relationships
with a sense of reciprocity. Now with the web, location and place falls away. I belong
to many communities and at the moment I am very into Facebook.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KK: One of the main purposes in life is to use collective intelligence as a community
to make better decisions. For example, communities have been formed around the future
of the Statue of Liberty, and national causes such as what to do with healthcare.
Community is fundamentally about having a common purpose. I am a part of communities
where I will act, friends, family, church and leadership groups. However, most people
aren't part of too many communities. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
SP: To get a better understanding of how communities function, I looked at the interactions
of financial advisors and what kind of online communities would appeal to them and
if they would use them. They don’t like to interact with each other online and prefer
to meet face to face. So we made our community more of a transactional place where
investors could talk to advisors and fund companies, etc. I also looked at open and
closed communities and the implications of each. Reuters has different initiatives
going on to create communities among people using their products (e.g., Reuters Space)
where they can share ideas for optimization, etc., so that Reuters could better meet
the needs of not only their clients but of financial advisors as well. I personally
belong to several communities including family and church. People look for communities
when they need information and then become part of that community. For example, when
we found out my middle daughter had special needs I became part of that community.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KC: Why does community matter today?
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
DT: I divide community into two categories. (DT then spoke about user generated content
and how Nitron acts as a community and connects people).
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
DT: There is clearly a movement for people to generate content and synthesize it into
something other people can use. Also people use user generated content for feedback,
e.g., the NYtimes website. They integrated community content on to the site even though
it doesn’t fit the editorial norm.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
LF: What has been happening with consumers is that people aren’t allowing brands and
publishers to have such access into their conversations as they used to have. Highly
authoritative content has lost a foothold. People go to friends instead of going to
the traditional places for information. New content providers now have the same cachet
as traditional content providers. Secondly, consumer generated content is its own
animal. We need to learn how to harness consumer sentiment to understand it and how
to make, and break businesses as well as what content is important in people’s lives.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KC: So LF, you create communities instead of waiting for them to form naturally? What
does it take to build a community?
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
LF: Invitation only communities are different from ones that people create on their
own. This is interesting for publishers. Publishers have many different kinds of communities
that they create for their different customers. These go across age of customer base.
It is surprising that when you get people into a virtual room how much they want to
be part of the future and a brand's direction. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KK: The role of content is changing---- just look at &lt;a href="http://ratemyspace.hgtv.com/"&gt;http://ratemyspace.hgtv.com/&lt;/a&gt; (Editor:
the internet equivalent is &lt;a href="http://www.ratemyspace.com/"&gt;ratemyspace.com&lt;/a&gt;,
a completely different site.) &lt;span&gt;&amp;nbsp;&lt;/span&gt;People can make suggestions etc.,
about other people’s spaces. Users took trusted content and used it to create a conversation.
This enabled a conversation amongst users, which generated hundreds of thousands of
users and millions of hits per month. The peers are the audience and are not experts,
this makes it relevant to individual people; the learning is within the audience. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
SP: I have been in the information business for a while. I have found out that there
are risks associated with the rise of user generated content. Wikipedia for example
has a lot of information that is now free. &lt;span&gt;&amp;nbsp;&lt;/span&gt;Brittanica used to be
worth $500m—now much less.&lt;span&gt;&amp;nbsp; &lt;/span&gt;What happens when user generated content
becomes more valuable than proprietary content? We have to stay ahead of that curve.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KC: Let’s talk about the implications for deciding to build a community. Can communities
really be created? Are online and offline communities different?
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
DT. Yes, they can be created and need to be created using a seed. (DT then gave the
example of the &lt;a href="http://www.extremelinux.info/stonesoup/stonesoup.html"&gt;stone
soup story&lt;/a&gt; and how everyone contributed to the soup but that it started with only
a stone.) My company, 
&lt;st1:street w:st="on"&gt;
&lt;st1:address w:st="on"&gt;Nitron Circle&lt;/st1:address&gt;
&lt;/st1:street&gt;
of Experts, hosts dinners which bring together both clients and Nitron’s experts.
The dinner is an artificial community and the seed is the expert. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;span&gt;&lt;/span&gt;&amp;nbsp;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
LF: These are great questions, since 1999, I have felt strongly that there needs to
be a high level social glue for people to participate and contribute. Social glue
can be many different things. I spoke with a motor oil company and asked how are we
going to get people to talk about oil? The fact of the matter is that you can’t, you
have to get people into community about something else like NASCAR to get them to
talk about motor oil. Not every brand needs to create a community; this might not
be most effective way to reach the customer. Thinking about purpose and social media
strategy is the right place to start, that will lead you to what kind of communities
to go to. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KC: Feel free to ask question (to audience)
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KK: Really big things are happening in the world right now and it is important to
build communities right now out of a want to create as opposed to something mechanical
that it might have been in the past. It is behavioral not a mechanical challenge that
we face. It is important in the product development process to listen to consumers.
Nine out of ten products fail, what if we can bring this to 8/10 because you listen
to partners and consumers. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KC: Those are groups we need to use.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KK: There is a need to recognize the value of these communities in our business. Also
not simply open or closed communities but there are hybrids that need to be considered
as well. They are open and give feedback to closed community (the company) to create
value. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
Audience: Do you have an example of a community that has done this?
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KC: We may be aspirational, this might not be working as well as we would like.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
SP: We don’t want to rely solely on online communities.&lt;span&gt;&amp;nbsp; &lt;/span&gt;We also
do conferences with financial advisors, so that they get the face to face feel they
can interact best in. We need both bricks and clicks to make online communities work
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
LF: It is public knowledge that Charles Schwab is a client, and they started a new &lt;a href="http://blogs.forrester.com/charleneli/2007/10/winners-and-fin.html"&gt;initiative&lt;/a&gt; to
attract members of Generation X. Schwab wants to build products and relationships
for this community. Schwab though up a high interest checking account that would come
with free Schwab advisor account so that they could start the relationship early with
these people for when they have money. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
DT: It seems odd that they had to make an effort to figure out that high interest
accounts would attract new business (laughs from audience).
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
LF: It is hard to get the practicalities into the business. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KC: Where should a company start listening to map opportunities?
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
SP: Just start talking to people. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KC: Who did it and for how long for you to get your community up?
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
SP: We hired experts and talked to our constituents. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KC: Do we know where our most important communities are? Where should we trust our
gut?
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
SP: If you trust your gut, and add research you will get success.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KK: Start with your own employees and then turn to partners. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
LF: I think it depends on what the high level goals are. If you are interested in
driving loyalty then talk to customers first. How they view your value proposition
versus how you do is something you need to get a handle on. Then you have to figure
out how this impacts loyalty. If you are interested in new customer acquisition then
you should talk to the growth market and find out what they need.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
DT: I would talk to corporate entities and personal network of your employees. People
within companies should enlarge their personal network thus enlarging corporate network.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KC: What is the optimal size of a community?
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
SP: I have no idea, we work with over a million financial advisors, how many do you
really need? Probably thousands?
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KC: Will they (the financial advisors) pay for a community?
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
SP: For the online community that we built there is a basic version and an advanced
version. If they want, there is a basic version online but a better one you have to
pay for.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KC: Can communities be too small?
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
SP: Yes, one that doesn't generate enough revenue to sustain it and get ad dollars
is too small. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
LF: Through trial and error we tried lots of things. We found that 300-400 people
is the sweet spot. So that when new members log in to the community there is new content
but at the same time there is familiarity. Members tell me when they are going on
vacation for example, so there is a real sense of community with smaller networks.
We all kind of know the members and they know others, there is intimacy b/c they see
a relationship. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KK: Size is directly related to business purpose of the community. Communities based
around mass market products will have lots of people. Communities based around a governance
issue that affects lots of people will have lots of members. Every community has a
life cycle. Some are a week some are much longer or until the business purpose has
been achieved. The needs of a community change as well.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KC: How do we keep communities relevant and sustainable? There is initial buzz and
then what happens?
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KK: Social networks and communities are very different. Communities need to be credible
and relevant over a long period of time. Community has to create value for users.
There is also a need to create institutional memory for the community, the online
Flight 93 community for example. A decision was made to include lots of people from
designers and architects to the families of victims to create a new idea for the monument.
Every PowerPoint and piece of documentation connected to a decision is stored. New
people coming on can see how and why decisions were made. This underscores the need
to create memories that are the working pieces of a community. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
DT: I disagree with the rest of the panel, community size can be infinite---using
my earlier definition of community. &lt;span&gt;&amp;nbsp;&lt;/span&gt;Facebook for example, I can
send anyone a note and they will read it because they can see my profile and see my
credibility. EHarmony is a community of people interested in romantic partnering.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
DT then discusses online dating and manageability issues with mailing lists, and mentions
Grouply as an initiative in this space. &lt;span&gt;&amp;nbsp;&lt;/span&gt;He then asserts that with
the right amount of tech you can get around the issue of size. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KC: Should have an “island” in Second Life? &lt;span&gt;&amp;nbsp;&lt;/span&gt;Should existing technologies
be used (Facebook, etc.) or should they be individual for each company?
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
Many comments from panelists some yes some no. it is based on the individual need
of the company. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KK: It takes knowledge and technology to get it right. This is a unique creature.
Technology enables communities but doesn’t build them. One needs to make sure that
the technology works at all times. This is the largest segment of the technology industry
today. This model is used in CRM world. They use data from customers to make their
software better. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
Audience Question: Facebook had to fire some staff when they were found to be picking
up social contacts from the database. Guidelines from management need to be established.
Humanity has always had communities. What is really new about this? What are the real
dollar opportunities? Where is the payoff?
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
DT: (Responds to a previous question about safety questions online. )&lt;span&gt;&amp;nbsp; &lt;/span&gt;There
were bad people in the world well before the internet. The telephone had the same
problem; people overreact to new technology. &lt;span&gt;&amp;nbsp;&lt;/span&gt;When we hyperventilate
about alleged inappropriate behavior on MySpace, we're publicizing by anecdote instead
of by data, and then we're establishing policy by anecdote instead of by data.&lt;span&gt;&amp;nbsp; &lt;/span&gt;According
to the study &lt;a href="http://www.nelson.com/nelson/harcourt/sociology/newsociety3e/loveonline.pdf"&gt;&lt;i&gt;Love
Online&lt;/i&gt;&lt;/a&gt;, the rate of negative events among couples who meet is the same or
higher for people who met face to face then people who met online. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
LF: The downside or risk of community is that you have people who can say anything,
and there is a need to create boundaries. In my past life with public communities
I learned that communities can be hijacked, but in communities online this can be
monitored.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KC: There are trust issues where personal or financial data can be taken advantage
of.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
SP: There are ratings systems which are great. Like eBay, can talk about people's
credibility. That aspect of community is wonderful. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KK: We have an expectation of interaction. This is a function of an economic equation
as opposed to a behavioral equation. The opportunity cost for participation is almost
zero now. What changed here is that the technology is disrupting the cost of participation.
It is now easier to get involved and for companies to deliver and make sense of it.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
Audience Question: What about civil society? To what extent does technology which
brings lots of participation imply for the governing structures of our country?
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KK: At one point I was President of neighborhood association and it surprised me to
see lots of community members with lots of wisdom---who did not participate. However,
at community meetings you always heard from the same loud people. The promise of technology
is that it will create a more structured environment for participation. If technology
is used to include people to draw on collective intelligence then it can be excellent
and used for public hearings. There are rules for public comments.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KC: What is the one thing the audience should do to use community in their business?
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
LF: Take a look at your 2008 business plan and look at it to see if the planning for
next year has any planning to do with community. Make sure that you are planning for
how this technology will affect this business
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
DT: The community should look at the communities that already exist. Orkut, for example
exists in 
&lt;st1:place w:st="on"&gt;
&lt;st1:country-region w:st="on"&gt;India&lt;/st1:country-region&gt;
&lt;/st1:place&gt;
. &lt;span&gt;&amp;nbsp;&lt;/span&gt;It is heavily used by our employees, whether or not management
approves of it.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KK: One should feel a sense of courage to change the conversation and create clear
value propositions for communities within your organization and raise expectations. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
Audience Question from a publisher: There are many communities to be discovered online.
One area not connected how is to connect people with publishers. How can this be done?
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
DT: Look where people have affiliated themselves with the publication and leverage
that. 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KC: Final comments from the panel?
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
LF: Communities can provide a lot of business value. Insight about new response to
products that can make 100 millions of dollars, just look at the 100 calorie pack
at Kraft, that came from customer insight. These communities can build relationships
with segment of population that could never have been reached before. There is real
importance around organic word of mouth that created positive brand value.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
DT: Nothing sufficiently pithy. (laughter)
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
KK: (pitched his company’s newsletter). 
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
SP: We are hedging our bets and using lots of models to start an online community.
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/p&gt;
&lt;p class=MsoNormal&gt;
DT: Just one last comment, it is short sighted to think of this in monetary terms.
The NYTimes &lt;a href="http://www.paidcontent.org/entry/419-new-york-times-to-close-timesselect-effective-wednesday/"&gt;missed&lt;/a&gt; &lt;a href="http://www.buzzmachine.com/2007/09/17/times-deselected/"&gt;opportunities&lt;/a&gt; by
charging people for viewing the Times’ archived content. While they made money, the
Times lost relevance. Charging for content can be more expensive than it appears. &lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=c5e659f7-ef73-4f69-9103-a6ea8df069a2" /&gt;</description>
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      <category>Events</category>
      <category>NextNY</category>
      <category>Social Software</category>
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      <dc:creator>David Teten</dc:creator>
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        <p>
Matt Nelson of <a href="http://www.towergroup.com">Tower Group</a> was kind enough
to give me permission to post his thoughtful <a href="http://www.teten.com/assets/docs/Web-2.0-Financial-Services-Nelson.pdf">slides</a> on
"Web 2.0/Enterprise 2.0 in the Financial Services Industry", from the recent New York <a href="http://www.fmwonline.com/Conferences/2007/conf091707.htm">Financial
Markets World conference </a>on "Web 2.0 and Enterprise 2.0 in Capital Markets." 
Christopher Rollyson and he briefly discussed his presentation <a href="http://www.globalhumancapital.org/archives/179-Web-2.0-and-Enterprise-2.0-in-Capital-Markets.html">here</a> .<br /></p>
        <img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=a042e9c7-0715-45a2-8653-fc0756daaeaa" />
      </body>
      <title>Web 2.0/Enterprise 2.0 in the Financial Services Industry</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=a042e9c7-0715-45a2-8653-fc0756daaeaa</guid>
      <link>http://www.circleofexperts.com/blog/Web+20Enterprise+20+In+The+Financial+Services+Industry.aspx</link>
      <pubDate>Mon, 22 Oct 2007 10:11:43 GMT</pubDate>
      <description>&lt;p&gt;
Matt Nelson of &lt;a href="http://www.towergroup.com"&gt;Tower Group&lt;/a&gt; was kind enough
to give me permission to post his thoughtful &lt;a href="http://www.teten.com/assets/docs/Web-2.0-Financial-Services-Nelson.pdf"&gt;slides&lt;/a&gt; on
"Web 2.0/Enterprise 2.0 in the Financial Services Industry", from the recent New York &lt;a href="http://www.fmwonline.com/Conferences/2007/conf091707.htm"&gt;Financial
Markets World conference &lt;/a&gt;on "Web 2.0 and Enterprise 2.0 in Capital Markets."&amp;nbsp;
Christopher Rollyson and he briefly discussed his presentation &lt;a href="http://www.globalhumancapital.org/archives/179-Web-2.0-and-Enterprise-2.0-in-Capital-Markets.html"&gt;here&lt;/a&gt; .&lt;br&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=a042e9c7-0715-45a2-8653-fc0756daaeaa" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=a042e9c7-0715-45a2-8653-fc0756daaeaa</comments>
      <category>Private Equity Investing</category>
      <category>Public Markets Investing</category>
      <category>Securities Research</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=16561113-4db9-46fe-b2db-1c1fb1793cbd</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=16561113-4db9-46fe-b2db-1c1fb1793cbd</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=16561113-4db9-46fe-b2db-1c1fb1793cbd</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=16561113-4db9-46fe-b2db-1c1fb1793cbd</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
        </p>
        <title>
        </title>
        <p>
I’m happy to be participating at a Software and Information Industry Association lunch
/webcast on October 31 in midtown New York, on "The Promises and Risks of Social Networking
in the Information Industry". 
</p>
        <p>
The event is on “how your enterprise can profit from social networking: in promotion
and marketing, in the development of new products and content creation, and even by
making communities one of the services your business offers as an ancillary to content
products.” 
</p>
        <p>
The other panelists are:
</p>
        <p>
Leslie Forde, VP of Strategic Alliances, <a href="http://communispace.com">Communispace</a>; 
</p>
        <p>
Kim Kobza, President and CEO, <a href="http://www.neighborhoodamerica.com">Neighborhood
America</a>; 
</p>
        <p>
Scott Parry, General Manager, <a href="http://www.reutersadvicepoint.com">Reuters
Advicepoint</a></p>
        <p>
          <a href="http://www.berkshirepublishing.com/bpg/about/karen.asp" target="_blank">
            <u>Karen
Christensen</u>
          </a>, CEO, Berkshire Publishing Group will moderate. 
</p>
        <p>
          <br />
        </p>
        <p>
Some of the questions that will be addressed include: 
</p>
        <p>
• How can we make our communities persistent and sustainable? 
</p>
        <p>
• What increases the value of a community to its participants? 
</p>
        <p>
• What social media are appropriate for my business? 
</p>
        <p>
• Does it really make sense to use existing free social networking communities like
Facebook and Second Life? 
</p>
        <p>
• Can we develop our own unique social networking systems with open source technologies? 
</p>
        <p>
          <br />
        </p>
        <p>
The event costs $50 for non-SIIA members. Alternatively, the event will be available
via webcast. <a href="http://www.siia.net/events/prereg.asp?eventid=783" target="_blank">Register
here</a>. 
<br /></p>
        <p>
          <br />
        </p>
        <img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=16561113-4db9-46fe-b2db-1c1fb1793cbd" />
      </body>
      <title>The Promises and Risks of Social Networking in the Information Industry, Oct. 31</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=16561113-4db9-46fe-b2db-1c1fb1793cbd</guid>
      <link>http://www.circleofexperts.com/blog/The+Promises+And+Risks+Of+Social+Networking+In+The+Information+Industry+Oct+31.aspx</link>
      <pubDate>Sun, 21 Oct 2007 14:35:34 GMT</pubDate>
      <description>&lt;p&gt;
&lt;title&gt; &lt;/title&gt; &gt;
&lt;p&gt;
I’m happy to be participating at a Software and Information Industry Association lunch
/webcast on October 31 in midtown New York, on "The Promises and Risks of Social Networking
in the Information Industry". 
&lt;/p&gt;
&lt;p&gt;
The event is on “how your enterprise can profit from social networking: in promotion
and marketing, in the development of new products and content creation, and even by
making communities one of the services your business offers as an ancillary to content
products.” 
&lt;/p&gt;
&lt;p&gt;
The other panelists are:
&lt;/p&gt;
&lt;p&gt;
Leslie Forde, VP of Strategic Alliances, &lt;a href="http://communispace.com"&gt;Communispace&lt;/a&gt;; 
&lt;/p&gt;
&lt;p&gt;
Kim Kobza, President and CEO, &lt;a href="http://www.neighborhoodamerica.com"&gt;Neighborhood
America&lt;/a&gt;; 
&lt;/p&gt;
&lt;p&gt;
Scott Parry, General Manager, &lt;a href="http://www.reutersadvicepoint.com"&gt;Reuters
Advicepoint&lt;/a&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;a href="http://www.berkshirepublishing.com/bpg/about/karen.asp" target="_blank"&gt;&lt;u&gt;Karen
Christensen&lt;/u&gt;&lt;/a&gt;, CEO, Berkshire Publishing Group will moderate. 
&lt;/p&gt;
&lt;p&gt;
&lt;br&gt;
&lt;/p&gt;
&lt;p&gt;
Some of the questions that will be addressed include: 
&lt;/p&gt;
&lt;p&gt;
• How can we make our communities persistent and sustainable? 
&lt;/p&gt;
&lt;p&gt;
• What increases the value of a community to its participants? 
&lt;/p&gt;
&lt;p&gt;
• What social media are appropriate for my business? 
&lt;/p&gt;
&lt;p&gt;
• Does it really make sense to use existing free social networking communities like
Facebook and Second Life? 
&lt;/p&gt;
&lt;p&gt;
• Can we develop our own unique social networking systems with open source technologies? 
&lt;/p&gt;
&lt;p&gt;
&lt;br&gt;
&lt;/p&gt;
&lt;p&gt;
The event costs $50 for non-SIIA members. Alternatively, the event will be available
via webcast. &lt;a href="http://www.siia.net/events/prereg.asp?eventid=783" target="_blank"&gt;Register
here&lt;/a&gt;. 
&lt;br&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;br&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=16561113-4db9-46fe-b2db-1c1fb1793cbd" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=16561113-4db9-46fe-b2db-1c1fb1793cbd</comments>
      <category>Events</category>
      <category>NextNY</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=d4ea8d81-bd40-4bb8-9129-192b51affa1b</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=d4ea8d81-bd40-4bb8-9129-192b51affa1b</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=d4ea8d81-bd40-4bb8-9129-192b51affa1b</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=d4ea8d81-bd40-4bb8-9129-192b51affa1b</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
        </p>
        <p>
I have attached below some notes from last Monday's Financial Markets World conference
on <a href="http://www.fmwonline.com/Conferences/2007/conf091707.htm">Web 2.0 / Enterprise
2.0 in the Capital Markets Industry</a> , at Bayard's, New York.   
</p>
        <p>
My own talk was on "<a href="http://www.teten.com/assets/docs/Source-Deals-Web-2.0-Teten.pdf">How
to Source Deals with Web 2.0 Technologies</a>". It was focused on how private equity
funds, venture capital funds, and hedge funds can more efficiently find companies
in which they can invest. Slides are <a href="http://www.teten.com/assets/docs/Source-Deals-Web-2.0-Teten.pdf">here.</a>  
<br /></p>
        <p>
Lauren Buckalew from our Shanghai office took notes, below:
</p>
        <p>
------------------------------
</p>
        <p>
A pilot study on awareness and use of Web 2.0 by <b>Canright Communications</b> and <a href="http://www.evalueserve.com/">Evalueserve</a> found
that of the executives surveyed, 44% were “extremely” interested in Web 2.0 for business,
but only 17% felt “extremely” or “very” knowledgeable about the technology. 
</p>
        <p>
The survey results—which were distributed at the <b>Financial Markets World</b> Web
2.0 / Enterprise 2.0 in the Capital Markets Industry event today—mirrored the speakers’
sentiments: the business community in general imagines grand possibilities for Web
2.0 technologies in the workplace, but the barriers to adoption, such as lack of understanding
at the executive level or compliance issues, are still great. 
</p>
        <p>
I came to the event excited to be educated. I knew a little about Web 2.0, but I was
overwhelmed by the possibilities I saw in the news and just wanted authoritative instruction
on how to filter through all of the noise. 
</p>
        <p>
The most informative sessions to get the overview were <a href="http://www.google.com/url?sa=t&amp;ct=res&amp;cd=1&amp;url=http%3A%2F%2Fwww.towergroup.com%2Fresearch%2Fcontent%2Fanalyst_profile.jsp%3FauthorId%3D292&amp;ei=mNn3RvnsGI6kePXqmfQO&amp;usg=AFQjCNFFgSaorNnPWg59vdC_39RA5wEmpA&amp;sig2=sB79Do_mFOZMVLDnxSVKcw">Matt
Nelson of <b>TowerGroup</b></a>’s opening remarks, and the last talk I attended, <a href="http://blogs.zdnet.com/Hinchcliffe/">Dion
Hinchcliffe’s</a> ‘Applying Enterprise 2.0 and Web 2.0 in Financial Services: Early
Notes from the Field’. In fact, Dion’s absorbing speech would have been better placed
early in the day, as it provided a good background, real-life examples of Enterprise
2.0 successes, and a straightforward summary of its shortcomings. 
</p>
        <p>
Other speeches and roundtables drilled down on specific topics, like Instant Messaging,
Collaboration, Web 3.0, and David Teten’s talk on <a href="http://www.teten.com/assets/docs/Source-Deals-Web-2.0-Teten.pdf">using
Web 2.0 to source deals</a> (I did not hear the last talk by Tom Steinthal of BSG
Alliance). Since I was learning about these areas for the first time I was only able
to understand on a superficial level, but was most impressed by <a href="http://www.pennyherscher.blogspot.com/">Penny
Herscher</a> of <b>FirstRain</b> and her simple yet sharp insights.
</p>
        <p>
Stephen Leung, a Senior Manager at <b>BEA Systems</b>, who was a panelist on both
the ‘Web 2.0/Enterprise 2.0 in the Financial Services Industry’ and ‘Rich Internet
Applications and the Client Portal: Using Web 2.0 to Improve the Client Experience’
panels, spoke on the infrastructure and applications side of Web 2.0, and probably
received the most questions from the audience.
</p>
        <p>
Although the roundtable topics had various titles, and nearly all of the discussions
went overtime out of lively discussion, I didn’t come out of the event in control
of Web 2.0 like I thought I would; I just learned how much more there was to it, especially
more creative uses of Web 2.0 apps for businesses than I could have imagined.
</p>
        <p>
In following the “Top 10” theme used by <b>Xignite</b> Chariman/CEO/Founder Stephane
Dubois to kick-off the first roundtable, here’s my Top 10 Learnings from the event:
</p>
        <p>
10) Web 2.0 technologies should fit into existing workflow and should be invisible
to users.
</p>
        <p>
9) The finance world’s secrecy and competitiveness inherently conflicts with Web 2.0’s
nature of viral, self-correcting information sharing. 
</p>
        <p>
8) Longtail, mashups, fine-grained entitlement, folksonomies, meta data, geo-tagging
and MetaWiki are good things… once you understand them.
</p>
        <p>
7) Individuals can use Web 2.0 tools to leverage existing social networks to generate
sales or make deals. One can do this outside of any business structures, based on
one’s own diversity of contacts, character, competence, the relevance and strength
of one’s contacts, and access to information. 
</p>
        <p>
6) Executive decision makers’ lack of information on and understanding of Web 2.0—“What’s
the ROI?/I don’t have time for this!/Kids these days and their crazy technology…”—prevent
companies from realizing adoption. Any new technology would face similar barriers.
</p>
        <p>
5) Web 2.0 is not a technology or a step in development, but a social concept. 
</p>
        <p>
4) Legal/compliance teams haven’t yet figured out how to effectively regulate Web
2.0 tools without reducing them to meaninglessness. But giving employees unbridled
Web 2.0 tools is also not recommended.
</p>
        <p>
3) Internal company wikis—which act as a unified log for all project developments
and conversations—are a successful example of Enterprise 2.0 in the real world. Key
to success is to motivate employees to use it and control the structure themselves.
</p>
        <p>
2) Each element of <a href="http://blog.iwr.co.uk/2006/07/enterprise_20_s.html">SLATES</a> (Search,
Links, Authoring, Tagging, Extension, and Signals) is required for a Web 2.0 tool
to be effective.
</p>
        <p>
1) There is no clear solution for how the capital markets industry should integrate
Web 2.0 into business. The interest is there, but Web 2.0 is still effectively consumer-driven,
not enterprise driven.
</p>
        <p>
More discussion on Enterprise 2.0 is in order, but before then, more actual application
of Enterprise 2.0 in the workplace would be more informative. 
</p>
        <p>
        </p>
        <img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=d4ea8d81-bd40-4bb8-9129-192b51affa1b" />
      </body>
      <title>Web 2.0 / Enterprise 2.0 in the Capital Markets Industry</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=d4ea8d81-bd40-4bb8-9129-192b51affa1b</guid>
      <link>http://www.circleofexperts.com/blog/Web+20+Enterprise+20+In+The+Capital+Markets+Industry.aspx</link>
      <pubDate>Tue, 25 Sep 2007 05:18:22 GMT</pubDate>
      <description>&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
I have attached below some notes from last Monday's Financial Markets World conference
on &lt;a href="http://www.fmwonline.com/Conferences/2007/conf091707.htm"&gt;Web 2.0 / Enterprise
2.0 in the Capital Markets Industry&lt;/a&gt; , at Bayard's, New York.&amp;nbsp;&amp;nbsp; 
&lt;/p&gt;
&lt;p&gt;
My own talk was on "&lt;a href="http://www.teten.com/assets/docs/Source-Deals-Web-2.0-Teten.pdf"&gt;How
to Source Deals with Web 2.0 Technologies&lt;/a&gt;". It was focused on how private equity
funds, venture capital funds, and hedge funds can more efficiently find companies
in which they can invest. Slides are &lt;a href="http://www.teten.com/assets/docs/Source-Deals-Web-2.0-Teten.pdf"&gt;here.&lt;/a&gt;&amp;nbsp; 
&lt;br&gt;
&lt;/p&gt;
&lt;p&gt;
Lauren Buckalew from our Shanghai office took notes, below:
&lt;/p&gt;
&lt;p&gt;
------------------------------
&lt;/p&gt;
&lt;p&gt;
A pilot study on awareness and use of Web 2.0 by &lt;b&gt;Canright Communications&lt;/b&gt; and &lt;a href="http://www.evalueserve.com/"&gt;Evalueserve&lt;/a&gt; found
that of the executives surveyed, 44% were “extremely” interested in Web 2.0 for business,
but only 17% felt “extremely” or “very” knowledgeable about the technology. 
&lt;/p&gt;
&lt;p&gt;
The survey results—which were distributed at the &lt;b&gt;Financial Markets World&lt;/b&gt; Web
2.0 / Enterprise 2.0 in the Capital Markets Industry event today—mirrored the speakers’
sentiments: the business community in general imagines grand possibilities for Web
2.0 technologies in the workplace, but the barriers to adoption, such as lack of understanding
at the executive level or compliance issues, are still great. 
&lt;/p&gt;
&lt;p&gt;
I came to the event excited to be educated. I knew a little about Web 2.0, but I was
overwhelmed by the possibilities I saw in the news and just wanted authoritative instruction
on how to filter through all of the noise. 
&lt;/p&gt;
&lt;p&gt;
The most informative sessions to get the overview were &lt;a href="http://www.google.com/url?sa=t&amp;amp;ct=res&amp;amp;cd=1&amp;amp;url=http%3A%2F%2Fwww.towergroup.com%2Fresearch%2Fcontent%2Fanalyst_profile.jsp%3FauthorId%3D292&amp;amp;ei=mNn3RvnsGI6kePXqmfQO&amp;amp;usg=AFQjCNFFgSaorNnPWg59vdC_39RA5wEmpA&amp;amp;sig2=sB79Do_mFOZMVLDnxSVKcw"&gt;Matt
Nelson of &lt;b&gt;TowerGroup&lt;/b&gt;&lt;/a&gt;’s opening remarks, and the last talk I attended, &lt;a href="http://blogs.zdnet.com/Hinchcliffe/"&gt;Dion
Hinchcliffe’s&lt;/a&gt; ‘Applying Enterprise 2.0 and Web 2.0 in Financial Services: Early
Notes from the Field’. In fact, Dion’s absorbing speech would have been better placed
early in the day, as it provided a good background, real-life examples of Enterprise
2.0 successes, and a straightforward summary of its shortcomings. 
&lt;/p&gt;
&lt;p&gt;
Other speeches and roundtables drilled down on specific topics, like Instant Messaging,
Collaboration, Web 3.0, and David Teten’s talk on &lt;a href="http://www.teten.com/assets/docs/Source-Deals-Web-2.0-Teten.pdf"&gt;using
Web 2.0 to source deals&lt;/a&gt; (I did not hear the last talk by Tom Steinthal of BSG
Alliance). Since I was learning about these areas for the first time I was only able
to understand on a superficial level, but was most impressed by &lt;a href="http://www.pennyherscher.blogspot.com/"&gt;Penny
Herscher&lt;/a&gt; of &lt;b&gt;FirstRain&lt;/b&gt; and her simple yet sharp insights.
&lt;/p&gt;
&lt;p&gt;
Stephen Leung, a Senior Manager at &lt;b&gt;BEA Systems&lt;/b&gt;, who was a panelist on both
the ‘Web 2.0/Enterprise 2.0 in the Financial Services Industry’ and ‘Rich Internet
Applications and the Client Portal: Using Web 2.0 to Improve the Client Experience’
panels, spoke on the infrastructure and applications side of Web 2.0, and probably
received the most questions from the audience.
&lt;/p&gt;
&lt;p&gt;
Although the roundtable topics had various titles, and nearly all of the discussions
went overtime out of lively discussion, I didn’t come out of the event in control
of Web 2.0 like I thought I would; I just learned how much more there was to it, especially
more creative uses of Web 2.0 apps for businesses than I could have imagined.
&lt;/p&gt;
&lt;p&gt;
In following the “Top 10” theme used by &lt;b&gt;Xignite&lt;/b&gt; Chariman/CEO/Founder Stephane
Dubois to kick-off the first roundtable, here’s my Top 10 Learnings from the event:
&lt;/p&gt;
&lt;p&gt;
10) Web 2.0 technologies should fit into existing workflow and should be invisible
to users.
&lt;/p&gt;
&lt;p&gt;
9) The finance world’s secrecy and competitiveness inherently conflicts with Web 2.0’s
nature of viral, self-correcting information sharing. 
&lt;/p&gt;
&lt;p&gt;
8) Longtail, mashups, fine-grained entitlement, folksonomies, meta data, geo-tagging
and MetaWiki are good things… once you understand them.
&lt;/p&gt;
&lt;p&gt;
7) Individuals can use Web 2.0 tools to leverage existing social networks to generate
sales or make deals. One can do this outside of any business structures, based on
one’s own diversity of contacts, character, competence, the relevance and strength
of one’s contacts, and access to information. 
&lt;/p&gt;
&lt;p&gt;
6) Executive decision makers’ lack of information on and understanding of Web 2.0—“What’s
the ROI?/I don’t have time for this!/Kids these days and their crazy technology…”—prevent
companies from realizing adoption. Any new technology would face similar barriers.
&lt;/p&gt;
&lt;p&gt;
5) Web 2.0 is not a technology or a step in development, but a social concept. 
&lt;/p&gt;
&lt;p&gt;
4) Legal/compliance teams haven’t yet figured out how to effectively regulate Web
2.0 tools without reducing them to meaninglessness. But giving employees unbridled
Web 2.0 tools is also not recommended.
&lt;/p&gt;
&lt;p&gt;
3) Internal company wikis—which act as a unified log for all project developments
and conversations—are a successful example of Enterprise 2.0 in the real world. Key
to success is to motivate employees to use it and control the structure themselves.
&lt;/p&gt;
&lt;p&gt;
2) Each element of &lt;a href="http://blog.iwr.co.uk/2006/07/enterprise_20_s.html"&gt;SLATES&lt;/a&gt; (Search,
Links, Authoring, Tagging, Extension, and Signals) is required for a Web 2.0 tool
to be effective.
&lt;/p&gt;
&lt;p&gt;
1) There is no clear solution for how the capital markets industry should integrate
Web 2.0 into business. The interest is there, but Web 2.0 is still effectively consumer-driven,
not enterprise driven.
&lt;/p&gt;
&lt;p&gt;
More discussion on Enterprise 2.0 is in order, but before then, more actual application
of Enterprise 2.0 in the workplace would be more informative. 
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=d4ea8d81-bd40-4bb8-9129-192b51affa1b" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=d4ea8d81-bd40-4bb8-9129-192b51affa1b</comments>
      <category>NextNY</category>
      <category>Private Equity Investing</category>
      <category>Public Markets Investing</category>
      <category>Securities Research</category>
      <category>Social Software</category>
    </item>
    <item>
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      <dc:creator>David Teten</dc:creator>
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        <p>
        </p>
        <p>
          <a href="http://www.virtualworlds2007.com/speakers/robertpeck.html">Robert Peck of
Bear Stearns</a> recently presented on the theme "<a href="http://www.techcrunch.com/2007/08/03/bear-stearns-yahoo-must-form-a-social-networking-strategy/">Yahoo
should buy Facebook</a>", with a rough valuation of Facebook. I have to admit
my skepticism of this argument. Yahoo has a history of not taking advantage of its
acquisitions (Broadcast.com…). 
</p>
        <p>
Far cheaper than buying Facebook would be to provide a systematically integrated user
experience across all of those different brands. Most noteably, Yahoo owns <a href="http://en.wikipedia.org/wiki/Yahoo!_Groups">Yahoo
Groups</a>, which to this day has one of the most active user bases of any online
community. There are roughly 6 million Yahoo groups, with an average of perhaps 10
users each, and many of those users (including me) are not impressed with the quality
of their current user experience. (The 6 million figure comes from Jeff Weiner of
Yahoo, but the figure of 10 users each is only a rough estimate.)
</p>
        <p>
Yahoo already has tremendous reach and many of the most noteworthy brands in the Web
2.0 space (Flickr, Delicious, etc.). Integrating all of these brands is a mammoth
missed opportunity.
</p>
        <img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=e96ddde0-8ca0-4b0f-b980-d9d614497863" />
      </body>
      <title>Yahoo Should Not Buy Facebook</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=e96ddde0-8ca0-4b0f-b980-d9d614497863</guid>
      <link>http://www.circleofexperts.com/blog/Yahoo+Should+Not+Buy+Facebook.aspx</link>
      <pubDate>Tue, 07 Aug 2007 19:14:31 GMT</pubDate>
      <description>&lt;p&gt;
&lt;p&gt;
&lt;a href="http://www.virtualworlds2007.com/speakers/robertpeck.html"&gt;Robert Peck of
Bear Stearns&lt;/a&gt; recently presented on the theme &amp;quot;&lt;a href="http://www.techcrunch.com/2007/08/03/bear-stearns-yahoo-must-form-a-social-networking-strategy/"&gt;Yahoo
should buy Facebook&lt;/a&gt;&amp;quot;, with a rough valuation of Facebook. I have to admit
my skepticism of this argument. Yahoo has a history of not taking advantage of its
acquisitions (Broadcast.com&amp;#8230;). 
&lt;/p&gt;
&lt;p&gt;
Far cheaper than buying Facebook would be to provide a systematically integrated user
experience across all of those different brands. Most noteably, Yahoo owns &lt;a href="http://en.wikipedia.org/wiki/Yahoo!_Groups"&gt;Yahoo
Groups&lt;/a&gt;, which to this day has one of the most active user bases of any online
community. There are roughly 6 million Yahoo groups, with an average of perhaps 10
users each, and many of those users (including me) are not impressed with the quality
of their current user experience. (The 6 million figure comes from Jeff Weiner of
Yahoo, but the figure of 10 users each is only a rough estimate.)
&lt;/p&gt;
&lt;p&gt;
Yahoo already has tremendous reach and many of the most noteworthy brands in the Web
2.0 space (Flickr, Delicious, etc.). Integrating all of these brands is a mammoth
missed opportunity.
&lt;/p&gt;
&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=e96ddde0-8ca0-4b0f-b980-d9d614497863" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=e96ddde0-8ca0-4b0f-b980-d9d614497863</comments>
      <category>Public Markets Investing</category>
      <category>Securities Research</category>
      <category>Social Software</category>
    </item>
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      <dc:creator>David Teten</dc:creator>
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        <p>
I enjoyed tonight's talk by <a href="http://www.thefoundersfund.com/team_bios.html">Peter
Thiel</a> at <a href="http://www.nycjunto.com/">NYC Junto</a>, on "How New Technologies
Thwart Government and Promote Freedom". Junto is a libertarian-focused discussion
group organized by <a href="http://www.dailyspeculations.com/">Victor Niederhoffer</a>.
I've been following Peter's writing for a while, since we overlap directly in our
interests in investing and in online networks. Peter is President of Clarium Capital
Management, an investor in both <a href="http://www.linkedin.com/">LinkedIn</a> and <a href="http://www.facebook.com/">Facebook</a>,
and was co-founder and former CEO of <a href="http://www.paypal.com/">Paypal</a>.
</p>
        <p>
Peter started with two questions: 
</p>
        <p>
1) Let's assume libertarian view is correct. Why aren't more people libertarian? 
</p>
        <p>
2) What do we do about it? How do we make the world more libertarian?
</p>
        <p>
          <b>
            <u>Answers to question 1</u>
          </b>
        </p>
        <p>
- maybe libertarianism is not in peoples' interest
</p>
        <p>
- lack of education
</p>
        <p>
- [Cf. Bryan Caplan's book, <a href="http://www.cato-unbound.org/2006/11/06/bryan-caplan/the-myth-of-the-rational-voter/">The
Myth of The Rational Voter</a>]
</p>
        <p>
          <b>
            <u>Answers to question 2</u>
          </b>
        </p>
        <p>
When Peter was an undergrad, he might say:
</p>
        <p>
- Education
</p>
        <p>
- Go door to door
</p>
        <p>
- Convince people to vote for candidates
</p>
        <p>
But as he got older, he saw this is very hard to do.
</p>
        <p>
(highlight of the evening: Victor Niederhoffer's toddler son wanders around Peter's
legs at this point)
</p>
        <p>
An IQ test for libertarians: ask them how optimistic they are. The more pessimistic
they are, the smarter they are. 
</p>
        <p>
One solution: move control of money from the government to individuals. But you cant
do this via plebiscite. If there was a form of money that government couldn’t
measure or track, you'd have a powerful alternative. This insight was genesis of Paypal
in late 1990s.
</p>
        <p>
In mid 90s, several companies were creating alternative currencies: Cybercash, Digicash,
etc. All of the initial attempts were going out of business. Money has a network-like
aspect. How do you create a new currency when no one else is using it?
</p>
        <p>
All these efforts had run aground against this rock. So Paypal started by leveraging
against existing systems: credit cards, checks. Send money to anyone with an email
address. Started with 24 employees at Paypal. Preloaded accounts with $10. Started
to spread. We grew at 5-7% compounded <u>daily</u>.
</p>
        <p>
Einstein, "Compound interest is so miraculous it could only be created by G-d". 
</p>
        <p>
Initial theory was very idealistic. In reality we ran up against many obstacles, the
first of which were customers. Massive amounts of emails/customer service inquiries. 
</p>
        <p>
Spring/summer 2000: discovered bad people are out there. Whole wave of fraud, including
Russian mobsters, tried to exploit Paypal. Someone threatened Peter's mother unless
PayPal unfroze his account. Then that person ended up shot dead.
</p>
        <p>
Found dystopian website in Former Soviet Union: "Carders World". A carder
is someone who steals financial information on people. This was a marketplace for
personal financial information. They had a manifesto saying that they were going to
take down the capitalist system. Paypal information was there.
</p>
        <p>
2001 period: next obstacle was government. Initial Paypal strategy was to ignore government
regulations—'we are not a bank'; ' none of these laws apply to us'. If we rolled
this out quickly enough, the government couldn't stop us. "If you have a world
where everyone is a criminal, you have to change the law." 
</p>
        <p>
Visa/Mastercard tried to come up with rules to prohibit Paypal from using their service.
Government was even slower. <u>Radical technological change must be fast.</u></p>
        <p>
In 2001/02, when company went public, things really hit the wall. The person investigating
their S-1 thought that his job was to stop companies from going public. "He was
demoted in government, which is a really extraordinary thing to happen." 
</p>
        <p>
Businessweek article said that state of Louisiana hadn't quite signed off on this.
SEC investigator told Paypal management that state of Louisiana was going to shut
this down. So in middle of roadshow, Peter had to track down government regulators
in Louisana and convince them that Louisana did not want to get reputation as a particularly
backward place. "So within 2 days, we managed to get that stopped. At the time
we had 100,000 Louisana users."
</p>
        <p>
"We are now in 100 countries. 3<sup>rd</sup> largest payment brand after Visa/Mastercard
in the world. "
</p>
        <p>
How successful were we? Paypal currency is still denominated in national currencies.
If you only have one form of currency, you're beholden to the issuer of that currency.
Our initial vision inspired in part by Argentinean economic turmoil. If you can force
competition between governments, you'll have stabler currencies. 
</p>
        <p>
Early 1980s: high inflation rates all over the world. Since then, it's gone down almost
everywhere. Forms and symbols can persist well after the substance is gone, e.g.,
Queen's face is still on UK currency. Technology has been a very powerful force for
decentralizing things. 
</p>
        <p>
1960s Time magazine cover: picture of 1 big computer that could run the world. Cf.
Hal 2001. Computers as a force for centralization is a classic image. In the 90s,
power shifted to individuals. 
</p>
        <p>
Famous early example: Soros distributing fax machines throughout Eastern bloc. 
</p>
        <p>
If everyone becomes a currency dealer thru Paypal, it changes the world.
</p>
        <p>
So much has changed. For example in 1971: it was illegal to own gold and other currencies
in the US. 1971 Treasury Secretary said, "It's our money---we can print as much
as we want and it's the rest of the world's problem". You can't imagine Hank
Paulson saying something similar today. 
</p>
        <p>
Power is shifting ineluctably away. Will technology continue to be a force for decentralization? 
</p>
        <p>
Why did 1960s vision of centralized computer not happen? 
</p>
        <p>
Peoples' ability to process information is flat, but the amount of information has
gone up dramatically. So the only solution is decentralization. This is also why Moscow
can't set the price of potatoes in Vladivostock. 
</p>
        <p>
You may be able to approximate information processing to a problem solveable in polynomial
time---and then you have AI, and the 1960s vision of a centralized computer processing
everything. 
</p>
        <p>
By 2050, we could have thousands of different countries. We have 10-20 years to push
as hard and far as we can in direction of more liberty. 
</p>
        <p>
Q: How do you prevent Paypal from being used as electronic hawalla---form of terrorist
financing?
</p>
        <p>
A: We have protections in place---abide by Patriot Act.
</p>
        <p>
2002: first year number of printed checks in US went down. 
</p>
        <p>
Q: question about Second Life and inflation
</p>
        <p>
Q: question about <a href="http://www.goldmoney.com/">goldmoney.com</a></p>
        <p>
A: The problem with gold is that when you really need it, it's not there. In 1933
the government confiscated all the gold bullion in the US. 
</p>
        <p>
Q; How do you promote libertarianism?
</p>
        <p>
A: When I was young I tried to reduce the demand side (demand for regulation), but
then I saw it was much too hard. So now I focus on the supply side. If I expand the
supply side (e.g., more options for currencies), I reduce the amount of government
in the system.
</p>
        <p>
I want to promote change without being obliged to go through an election or plebiscite. 
</p>
        <p>
Governments are losing power to inflate because of technology. The risks are now tilted
to deflation, not inflation. A deflationary environment is hard to invest in, because
you can't just lever up and pay things off in cheaper dollars. Private equity and
real estate are bad ideas in a deflationary environment. Donald Trump's argument is
that you should be short dollars by going long real estate, is disastrous. 
</p>
        <p>
Q: How does Facebook promote libertarianism?
</p>
        <p>
A: Facebook will be the dominant next media company . Since the old media companies
are non-libertarian, this in itself is good. 
</p>
        <p>
Hedge funds are a way to bet against stupidity of governments.
</p>
        <p>
Q: Could you comment on US visa policies and their impact on competitiveness.
</p>
        <p>
He commented that once a tipping point happens, it's impossible to go back. Once the
camel's back is broken, it can't be healed. Right now the marginal tax rate in NY
is ~50%. In London it's 0%. So it's compelling for a hedge fund to set up shop in
London, not NY. 
</p>
        <p>
There's a definite shifting of centers of quality overseas. It's happening faster
in finance than in technology, but it is happening. (Audience member mentioned that
Microsoft is setting up research centers in Canada and elsewhere specifically because
they cant bring the researchers they hire into the US.)
</p>
        <img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=80d98156-10db-46fd-b84e-1347d792c2b0" />
      </body>
      <title>Peter Thiel, Paypal co-founder, on How New Technologies Thwart Government and Promote Freedom</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=80d98156-10db-46fd-b84e-1347d792c2b0</guid>
      <link>http://www.circleofexperts.com/blog/Peter+Thiel+Paypal+Cofounder+On+How+New+Technologies+Thwart+Government+And+Promote+Freedom.aspx</link>
      <pubDate>Fri, 03 Aug 2007 16:55:01 GMT</pubDate>
      <description>    &lt;p&gt;
I enjoyed tonight's talk by &lt;a href="http://www.thefoundersfund.com/team_bios.html"&gt;Peter
Thiel&lt;/a&gt; at &lt;a href="http://www.nycjunto.com/"&gt;NYC Junto&lt;/a&gt;, on &amp;quot;How New Technologies
Thwart Government and Promote Freedom&amp;quot;. Junto is a libertarian-focused discussion
group organized by &lt;a href="http://www.dailyspeculations.com/"&gt;Victor Niederhoffer&lt;/a&gt;.
I've been following Peter's writing for a while, since we overlap directly in our
interests in investing and in online networks. Peter is President of Clarium Capital
Management, an investor in both &lt;a href="http://www.linkedin.com/"&gt;LinkedIn&lt;/a&gt; and &lt;a href="http://www.facebook.com/"&gt;Facebook&lt;/a&gt;,
and was co-founder and former CEO of &lt;a href="http://www.paypal.com/"&gt;Paypal&lt;/a&gt;.
&lt;/p&gt;
&lt;p&gt;
Peter started with two questions: 
&lt;/p&gt;
&lt;p&gt;
1) Let's assume libertarian view is correct. Why aren't more people libertarian? 
&lt;/p&gt;
&lt;p&gt;
2) What do we do about it? How do we make the world more libertarian?
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;&lt;u&gt;Answers to question 1&lt;/u&gt;&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
- maybe libertarianism is not in peoples' interest
&lt;/p&gt;
&lt;p&gt;
- lack of education
&lt;/p&gt;
&lt;p&gt;
- [Cf. Bryan Caplan's book, &lt;a href="http://www.cato-unbound.org/2006/11/06/bryan-caplan/the-myth-of-the-rational-voter/"&gt;The
Myth of The Rational Voter&lt;/a&gt;]
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;&lt;u&gt;Answers to question 2&lt;/u&gt;&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
When Peter was an undergrad, he might say:
&lt;/p&gt;
&lt;p&gt;
- Education
&lt;/p&gt;
&lt;p&gt;
- Go door to door
&lt;/p&gt;
&lt;p&gt;
- Convince people to vote for candidates
&lt;/p&gt;
&lt;p&gt;
But as he got older, he saw this is very hard to do.
&lt;/p&gt;
&lt;p&gt;
(highlight of the evening: Victor Niederhoffer's toddler son wanders around Peter's
legs at this point)
&lt;/p&gt;
&lt;p&gt;
An IQ test for libertarians: ask them how optimistic they are. The more pessimistic
they are, the smarter they are. 
&lt;/p&gt;
&lt;p&gt;
One solution: move control of money from the government to individuals. But you cant
do this via plebiscite. If there was a form of money that government couldn&amp;#8217;t
measure or track, you'd have a powerful alternative. This insight was genesis of Paypal
in late 1990s.
&lt;/p&gt;
&lt;p&gt;
In mid 90s, several companies were creating alternative currencies: Cybercash, Digicash,
etc. All of the initial attempts were going out of business. Money has a network-like
aspect. How do you create a new currency when no one else is using it?
&lt;/p&gt;
&lt;p&gt;
All these efforts had run aground against this rock. So Paypal started by leveraging
against existing systems: credit cards, checks. Send money to anyone with an email
address. Started with 24 employees at Paypal. Preloaded accounts with $10. Started
to spread. We grew at 5-7% compounded &lt;u&gt;daily&lt;/u&gt;.
&lt;/p&gt;
&lt;p&gt;
Einstein, &amp;quot;Compound interest is so miraculous it could only be created by G-d&amp;quot;. 
&lt;/p&gt;
&lt;p&gt;
Initial theory was very idealistic. In reality we ran up against many obstacles, the
first of which were customers. Massive amounts of emails/customer service inquiries. 
&lt;/p&gt;
&lt;p&gt;
Spring/summer 2000: discovered bad people are out there. Whole wave of fraud, including
Russian mobsters, tried to exploit Paypal. Someone threatened Peter's mother unless
PayPal unfroze his account. Then that person ended up shot dead.
&lt;/p&gt;
&lt;p&gt;
Found dystopian website in Former Soviet Union: &amp;quot;Carders World&amp;quot;. A carder
is someone who steals financial information on people. This was a marketplace for
personal financial information. They had a manifesto saying that they were going to
take down the capitalist system. Paypal information was there.
&lt;/p&gt;
&lt;p&gt;
2001 period: next obstacle was government. Initial Paypal strategy was to ignore government
regulations&amp;#8212;'we are not a bank'; ' none of these laws apply to us'. If we rolled
this out quickly enough, the government couldn't stop us. &amp;quot;If you have a world
where everyone is a criminal, you have to change the law.&amp;quot; 
&lt;/p&gt;
&lt;p&gt;
Visa/Mastercard tried to come up with rules to prohibit Paypal from using their service.
Government was even slower. &lt;u&gt;Radical technological change must be fast.&lt;/u&gt;
&lt;/p&gt;
&lt;p&gt;
In 2001/02, when company went public, things really hit the wall. The person investigating
their S-1 thought that his job was to stop companies from going public. &amp;quot;He was
demoted in government, which is a really extraordinary thing to happen.&amp;quot; 
&lt;/p&gt;
&lt;p&gt;
Businessweek article said that state of Louisiana hadn't quite signed off on this.
SEC investigator told Paypal management that state of Louisiana was going to shut
this down. So in middle of roadshow, Peter had to track down government regulators
in Louisana and convince them that Louisana did not want to get reputation as a particularly
backward place. &amp;quot;So within 2 days, we managed to get that stopped. At the time
we had 100,000 Louisana users.&amp;quot;
&lt;/p&gt;
&lt;p&gt;
&amp;quot;We are now in 100 countries. 3&lt;sup&gt;rd&lt;/sup&gt; largest payment brand after Visa/Mastercard
in the world. &amp;quot;
&lt;/p&gt;
&lt;p&gt;
How successful were we? Paypal currency is still denominated in national currencies.
If you only have one form of currency, you're beholden to the issuer of that currency.
Our initial vision inspired in part by Argentinean economic turmoil. If you can force
competition between governments, you'll have stabler currencies. 
&lt;/p&gt;
&lt;p&gt;
Early 1980s: high inflation rates all over the world. Since then, it's gone down almost
everywhere. Forms and symbols can persist well after the substance is gone, e.g.,
Queen's face is still on UK currency. Technology has been a very powerful force for
decentralizing things. 
&lt;/p&gt;
&lt;p&gt;
1960s Time magazine cover: picture of 1 big computer that could run the world. Cf.
Hal 2001. Computers as a force for centralization is a classic image. In the 90s,
power shifted to individuals. 
&lt;/p&gt;
&lt;p&gt;
Famous early example: Soros distributing fax machines throughout Eastern bloc. 
&lt;/p&gt;
&lt;p&gt;
If everyone becomes a currency dealer thru Paypal, it changes the world.
&lt;/p&gt;
&lt;p&gt;
So much has changed. For example in 1971: it was illegal to own gold and other currencies
in the US. 1971 Treasury Secretary said, &amp;quot;It's our money---we can print as much
as we want and it's the rest of the world's problem&amp;quot;. You can't imagine Hank
Paulson saying something similar today. 
&lt;/p&gt;
&lt;p&gt;
Power is shifting ineluctably away. Will technology continue to be a force for decentralization? 
&lt;/p&gt;
&lt;p&gt;
Why did 1960s vision of centralized computer not happen? 
&lt;/p&gt;
&lt;p&gt;
Peoples' ability to process information is flat, but the amount of information has
gone up dramatically. So the only solution is decentralization. This is also why Moscow
can't set the price of potatoes in Vladivostock. 
&lt;/p&gt;
&lt;p&gt;
You may be able to approximate information processing to a problem solveable in polynomial
time---and then you have AI, and the 1960s vision of a centralized computer processing
everything. 
&lt;/p&gt;
&lt;p&gt;
By 2050, we could have thousands of different countries. We have 10-20 years to push
as hard and far as we can in direction of more liberty. 
&lt;/p&gt;
&lt;p&gt;
Q: How do you prevent Paypal from being used as electronic hawalla---form of terrorist
financing?
&lt;/p&gt;
&lt;p&gt;
A: We have protections in place---abide by Patriot Act.
&lt;/p&gt;
&lt;p&gt;
2002: first year number of printed checks in US went down. 
&lt;/p&gt;
&lt;p&gt;
Q: question about Second Life and inflation
&lt;/p&gt;
&lt;p&gt;
Q: question about &lt;a href="http://www.goldmoney.com/"&gt;goldmoney.com&lt;/a&gt;
&lt;/p&gt;
&lt;p&gt;
A: The problem with gold is that when you really need it, it's not there. In 1933
the government confiscated all the gold bullion in the US. 
&lt;/p&gt;
&lt;p&gt;
Q; How do you promote libertarianism?
&lt;/p&gt;
&lt;p&gt;
A: When I was young I tried to reduce the demand side (demand for regulation), but
then I saw it was much too hard. So now I focus on the supply side. If I expand the
supply side (e.g., more options for currencies), I reduce the amount of government
in the system.
&lt;/p&gt;
&lt;p&gt;
I want to promote change without being obliged to go through an election or plebiscite. 
&lt;/p&gt;
&lt;p&gt;
Governments are losing power to inflate because of technology. The risks are now tilted
to deflation, not inflation. A deflationary environment is hard to invest in, because
you can't just lever up and pay things off in cheaper dollars. Private equity and
real estate are bad ideas in a deflationary environment. Donald Trump's argument is
that you should be short dollars by going long real estate, is disastrous. 
&lt;/p&gt;
&lt;p&gt;
Q: How does Facebook promote libertarianism?
&lt;/p&gt;
&lt;p&gt;
A: Facebook will be the dominant next media company . Since the old media companies
are non-libertarian, this in itself is good. 
&lt;/p&gt;
&lt;p&gt;
Hedge funds are a way to bet against stupidity of governments.
&lt;/p&gt;
&lt;p&gt;
Q: Could you comment on US visa policies and their impact on competitiveness.
&lt;/p&gt;
&lt;p&gt;
He commented that once a tipping point happens, it's impossible to go back. Once the
camel's back is broken, it can't be healed. Right now the marginal tax rate in NY
is ~50%. In London it's 0%. So it's compelling for a hedge fund to set up shop in
London, not NY. 
&lt;/p&gt;
&lt;p&gt;
There's a definite shifting of centers of quality overseas. It's happening faster
in finance than in technology, but it is happening. (Audience member mentioned that
Microsoft is setting up research centers in Canada and elsewhere specifically because
they cant bring the researchers they hire into the US.)
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=80d98156-10db-46fd-b84e-1347d792c2b0" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=80d98156-10db-46fd-b84e-1347d792c2b0</comments>
      <category>Events</category>
      <category>Leadership and Management</category>
      <category>Public Markets Investing</category>
      <category>Securities Research</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=a4deab60-9f2f-46fd-abe6-19bc6ee1ab11</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=a4deab60-9f2f-46fd-abe6-19bc6ee1ab11</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=a4deab60-9f2f-46fd-abe6-19bc6ee1ab11</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=a4deab60-9f2f-46fd-abe6-19bc6ee1ab11</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
Jason Alba at <a href="http://JibberJobber.com">JibberJobber</a> added a <a href="http://www.thevirtualhandshake.com/wiki.html?page=JibberJobber">JibberJobber
profile </a> to the Virtual Handshake <a href="http://www.thevirtualhandshake.com/directory.html">social
software company wiki</a>. Barbara Safani writes, 
</p>
        <blockquote>A successful job search campaign requires exceptional organizational and
follow-up skills. Jibber Jobber provides an easy to use interface that takes the drudgery
out of the job search process while improving efficiencies and accelerating search
activity.</blockquote> What I like about Jibber Jobber is that it addresses a clear
need among job-searchers: managing their job search and all of the people and companies
with whom they interact during the course of their job search. The great majority
of people I meet have very primitive personal CRM systems--often as primitive as a
shoebox of business cards. So there's a large opportunity to provide people with more
sophisticated tools. Jibber Jobber's challenge is that it is so narrowly focused on
the job search, whereas every professional needs a personal CRM tool (e.g., <a href="http://act.com">Act</a>, <a href="http://www.google.com/url?sa=t&amp;ct=res&amp;cd=1&amp;url=http%3A%2F%2Fwww.microsoft.com%2Foutlook%2F&amp;ei=U3uVRsfDH6Wceo72zZMF&amp;usg=AFQjCNHP5L2s-bZBMqgIMln5MsDIi6GmRw&amp;sig2=XheKlAjTaP-cN5-KgL2cxg">Microsoft
Business Contact Manager</a>, etc. They may find that they successfully penetrate
the job-seeker market, then at some point rebrand and target the broader professional
market. 
<p></p><img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=a4deab60-9f2f-46fd-abe6-19bc6ee1ab11" /></body>
      <title>Jibber Jobber</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=a4deab60-9f2f-46fd-abe6-19bc6ee1ab11</guid>
      <link>http://www.circleofexperts.com/blog/Jibber+Jobber.aspx</link>
      <pubDate>Thu, 12 Jul 2007 00:54:11 GMT</pubDate>
      <description>&lt;p&gt;
Jason Alba at &lt;a href="http://JibberJobber.com"&gt;JibberJobber&lt;/a&gt; added a &lt;a href="http://www.thevirtualhandshake.com/wiki.html?page=JibberJobber"&gt;JibberJobber
profile &lt;/a&gt; to the Virtual Handshake &lt;a href="http://www.thevirtualhandshake.com/directory.html"&gt;social
software company wiki&lt;/a&gt;. Barbara Safani writes, 
&lt;/p&gt;
&lt;blockquote&gt;A successful job search campaign requires exceptional organizational and
follow-up skills. Jibber Jobber provides an easy to use interface that takes the drudgery
out of the job search process while improving efficiencies and accelerating search
activity.&lt;/blockquote&gt; What I like about Jibber Jobber is that it addresses a clear
need among job-searchers: managing their job search and all of the people and companies
with whom they interact during the course of their job search. The great majority
of people I meet have very primitive personal CRM systems--often as primitive as a
shoebox of business cards. So there's a large opportunity to provide people with more
sophisticated tools. Jibber Jobber's challenge is that it is so narrowly focused on
the job search, whereas every professional needs a personal CRM tool (e.g., &lt;a href="http://act.com"&gt;Act&lt;/a&gt;, &lt;a href="http://www.google.com/url?sa=t&amp;amp;ct=res&amp;amp;cd=1&amp;amp;url=http%3A%2F%2Fwww.microsoft.com%2Foutlook%2F&amp;amp;ei=U3uVRsfDH6Wceo72zZMF&amp;amp;usg=AFQjCNHP5L2s-bZBMqgIMln5MsDIi6GmRw&amp;amp;sig2=XheKlAjTaP-cN5-KgL2cxg"&gt;Microsoft
Business Contact Manager&lt;/a&gt;, etc. They may find that they successfully penetrate
the job-seeker market, then at some point rebrand and target the broader professional
market. 
&lt;p&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=a4deab60-9f2f-46fd-abe6-19bc6ee1ab11" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=a4deab60-9f2f-46fd-abe6-19bc6ee1ab11</comments>
      <category>Career Acceleration</category>
      <category>Leadership and Management</category>
      <category>Personal Productivity</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=7a8d64a6-2b3a-4c91-998d-370933be86ee</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=7a8d64a6-2b3a-4c91-998d-370933be86ee</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=7a8d64a6-2b3a-4c91-998d-370933be86ee</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=7a8d64a6-2b3a-4c91-998d-370933be86ee</wfw:commentRss>
      <slash:comments>1</slash:comments>
      <title>M&amp;A in the blog and wiki software markets</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=7a8d64a6-2b3a-4c91-998d-370933be86ee</guid>
      <link>http://www.circleofexperts.com/blog/MA+In+The+Blog+And+Wiki+Software+Markets.aspx</link>
      <pubDate>Thu, 12 Jul 2007 00:48:34 GMT</pubDate>
      <description>&lt;p&gt;
&lt;/p&gt;
Kathleen Reidy has posted a useful survey of M&amp;A in the &lt;a href="http://www.the451group.com/report_view/report_view.php?entity_id=48820&amp;dealbook=refer"&gt;blog
and wiki software markets.&lt;/a&gt;&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=7a8d64a6-2b3a-4c91-998d-370933be86ee" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=7a8d64a6-2b3a-4c91-998d-370933be86ee</comments>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=58eda54b-942e-4373-a6de-f59d6c769a12</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=58eda54b-942e-4373-a6de-f59d6c769a12</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=58eda54b-942e-4373-a6de-f59d6c769a12</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=58eda54b-942e-4373-a6de-f59d6c769a12</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
If you want to avoid the lines, Techcrunch writes <a href="http://www.techcrunch.com/2007/06/29/the-do-it-yourself-iphone/">how
to cobble together an iPhone equivalent for free.</a></p>
        <img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=58eda54b-942e-4373-a6de-f59d6c769a12" />
      </body>
      <title>Do-it-yourself iPhone</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=58eda54b-942e-4373-a6de-f59d6c769a12</guid>
      <link>http://www.circleofexperts.com/blog/Doityourself+IPhone.aspx</link>
      <pubDate>Thu, 12 Jul 2007 00:38:55 GMT</pubDate>
      <description>&lt;p&gt;
If you want to avoid the lines, Techcrunch writes &lt;a href="http://www.techcrunch.com/2007/06/29/the-do-it-yourself-iphone/"&gt;how
to cobble together an iPhone equivalent for free.&lt;/a&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=58eda54b-942e-4373-a6de-f59d6c769a12" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=58eda54b-942e-4373-a6de-f59d6c769a12</comments>
      <category>Personal Productivity</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=dc785059-4948-41e3-9406-4921da5e2373</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=dc785059-4948-41e3-9406-4921da5e2373</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=dc785059-4948-41e3-9406-4921da5e2373</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=dc785059-4948-41e3-9406-4921da5e2373</wfw:commentRss>
      <slash:comments>1</slash:comments>
      <body xmlns="http://www.w3.org/1999/xhtml">Charlene Li writes that Forrester just
released a report on "How Consumers Use Social Networking Sites".  
<br /><br />
"Social networking sites like MySpace and Facebook have seen tremendous growth over
the past two years, attracting a young and engaged audience. Frequent users of these
social networking sites not only engage in more activities and have a more positive
attitude about these sites, but they are also far more interested in profiles from
their favorite companies. Marketers interested in reaching their audiences on social
networking sites should: 1) dispense with traditional Web marketing tactics, 2) encourage
"friending," and 3) regularly refresh content."<br /><a href="http://blogs.forrester.com/charleneli/2007/06/how-consumers-u.html"><br />
more...</a><br /><p></p><img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=dc785059-4948-41e3-9406-4921da5e2373" /></body>
      <title>"How Consumers Use Social Networking Sites" report </title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=dc785059-4948-41e3-9406-4921da5e2373</guid>
      <link>http://www.circleofexperts.com/blog/How+Consumers+Use+Social+Networking+Sites+Report.aspx</link>
      <pubDate>Thu, 12 Jul 2007 00:33:15 GMT</pubDate>
      <description>Charlene Li writes that Forrester just released a report on "How Consumers Use Social Networking Sites".&amp;nbsp; &lt;br&gt;
&lt;br&gt;
"Social networking sites like MySpace and Facebook have seen tremendous growth over
the past two years, attracting a young and engaged audience. Frequent users of these
social networking sites not only engage in more activities and have a more positive
attitude about these sites, but they are also far more interested in profiles from
their favorite companies. Marketers interested in reaching their audiences on social
networking sites should: 1) dispense with traditional Web marketing tactics, 2) encourage
"friending," and 3) regularly refresh content."&lt;br&gt;
&lt;a href="http://blogs.forrester.com/charleneli/2007/06/how-consumers-u.html"&gt;
&lt;br&gt;
more...&lt;/a&gt;
&lt;br&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=dc785059-4948-41e3-9406-4921da5e2373" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=dc785059-4948-41e3-9406-4921da5e2373</comments>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=9a775fb0-736a-41bc-9c21-e2a158a2f4a5</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=9a775fb0-736a-41bc-9c21-e2a158a2f4a5</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=9a775fb0-736a-41bc-9c21-e2a158a2f4a5</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=9a775fb0-736a-41bc-9c21-e2a158a2f4a5</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
I enjoyed speaking at the recent <a href="http://web20ny.com">Web 2.0 New York</a> conference. 
I have posted an expanded version of my slide deck on <a href="http://www.teten.com/assets/docs/Teten-Web-3.0.pdf">"Web
3.0: Where Are We Headed?"</a>  My thanks to Sutithi Chakraborty for her help
in researching this topic.<br /></p>
        <img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=9a775fb0-736a-41bc-9c21-e2a158a2f4a5" />
      </body>
      <title>Web 3.0: Where Are We Headed?</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=9a775fb0-736a-41bc-9c21-e2a158a2f4a5</guid>
      <link>http://www.circleofexperts.com/blog/Web+30+Where+Are+We+Headed.aspx</link>
      <pubDate>Tue, 26 Jun 2007 02:14:05 GMT</pubDate>
      <description>&lt;p&gt;
I enjoyed speaking at the recent &lt;a href="http://web20ny.com"&gt;Web 2.0 New York&lt;/a&gt; conference.&amp;nbsp;
I have posted an expanded version of my slide deck on &lt;a href="http://www.teten.com/assets/docs/Teten-Web-3.0.pdf"&gt;"Web
3.0: Where Are We Headed?"&lt;/a&gt;&amp;nbsp; My thanks to Sutithi Chakraborty for her help
in researching this topic.&lt;br&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=9a775fb0-736a-41bc-9c21-e2a158a2f4a5" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=9a775fb0-736a-41bc-9c21-e2a158a2f4a5</comments>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=85c4b9df-15a2-49d4-9657-85548813a111</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=85c4b9df-15a2-49d4-9657-85548813a111</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=85c4b9df-15a2-49d4-9657-85548813a111</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=85c4b9df-15a2-49d4-9657-85548813a111</wfw:commentRss>
      <title>Best Practices in Writing Emails--Policy for a Multinational Corporation</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=85c4b9df-15a2-49d4-9657-85548813a111</guid>
      <link>http://www.circleofexperts.com/blog/Best+Practices+In+Writing+EmailsPolicy+For+A+Multinational+Corporation.aspx</link>
      <pubDate>Tue, 19 Jun 2007 01:55:23 GMT</pubDate>
      <description>&lt;table border="0" cellpadding="0" cellspacing="0" width="100%"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;Our new parent company, &lt;a href="http://evalueserve.com"&gt;Evalueserve&lt;/a&gt;,
is highly dependent on email for internal and external communications.&amp;nbsp; They
also hire every year hundreds of recent graduates (particularly in 
&lt;st1:country-region w:st="on"&gt;India&lt;/st1:country-region&gt;
, 
&lt;st1:country-region w:st="on"&gt;China&lt;/st1:country-region&gt;
, and 
&lt;st1:country-region w:st="on"&gt;
&lt;st1:place w:st="on"&gt;Chile&lt;/st1:place&gt;
&lt;/st1:country-region&gt;
) who are usually not familiar with the protocols of business communication via email.&amp;nbsp;
The guidelines below, crafted by &lt;/span&gt;&lt;span style="font-family: Arial;"&gt;my Evalueserve
colleague Ramakrishnan M., provide guidelines from which many other companies would
likely benefit.&amp;nbsp; All new employees at Evalueserve/Nitron are asked to hold by
these rules. 
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;
&lt;br&gt;
&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style="text-align: center;" align="center"&gt;
&lt;b style=""&gt;&lt;u&gt;&lt;span style="font-family: Arial;"&gt;Corporate Email Guidelines&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;&lt;/u&gt;&lt;/b&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/span&gt;
&lt;br&gt;
&lt;b&gt;&lt;span style="font-family: Arial;"&gt;Address&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;/b&gt;&lt;b style=""&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;&lt;/b&gt;&lt;span style="font-family: Arial;"&gt;
&lt;u1:p&gt;&amp;nbsp;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Ensure
that the “To” and “CC” boxes are left blank, while typing the mail content, so that
the message is not sent accidentally. Type the client’s mail id the only after the
mail has been written, QCed and accepted. 
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;It
is best to avoid BCCs in business mails&amp;nbsp;&amp;nbsp;&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Maintain
Protocol for “CCs”, i.e., first mention the Client name, and then CE name.&amp;nbsp;&amp;nbsp;&lt;/span&gt;
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&lt;/span&gt;
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;b&gt;&lt;span style="font-family: Arial;"&gt;Subject&amp;nbsp;&lt;/span&gt;&lt;/b&gt;
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;b style=""&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;&lt;/b&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&lt;u1:p&gt;&lt;/u1:p&gt;
&amp;nbsp;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Provide
a Subject. The subject should be brief and to the point. 
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Ensure
that the subject is changed appropriately when replying to old mails&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;u&gt;&lt;span style="font-family: Arial;"&gt;Mention
the project charge&amp;nbsp;code&lt;/span&gt;&lt;/u&gt;&lt;span style="font-family: Arial;"&gt; in the subject
of status updates/deliverables/call summaries etc to the client. This&amp;nbsp;is very
important from a tracking perspective. Going forward, please follow the nomenclature
given below:&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;EVS
Deliverable, June&amp;nbsp;9, 2005 - XYZ-US-B-001 - Brief Project Title&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;EVS&amp;nbsp;Call
Summary, June 9, 2005&amp;nbsp;- XYZ-US-B-001 - Brief Project Title&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;EVS&amp;nbsp;Status,
June 9, 2005&amp;nbsp;- XYZ-US-B-001 - Brief Project Title&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&lt;/span&gt;
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;b&gt;&lt;span style="font-family: Arial;"&gt;Salutation&amp;nbsp;&lt;/span&gt;&lt;/b&gt;
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;b style=""&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;&lt;/b&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Mails
should start with “Hi XYZ,” (including the comma)&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Choose
“Hello”, if the client is based in 
&lt;st1:place u2:st="on"&gt;
&lt;st1:place w:st="on"&gt;Europe&lt;/st1:place&gt;
&lt;/st1:place&gt;
or if the relationship is more formal&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="font-family: Arial;"&gt;You
could also write “Hello Mr. Last Name” if you do not know the person too well and
wish to be extra formal&amp;nbsp;&lt;/span&gt;
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;The
best way to decide how to address the client is to follow the way he/she addresses
us&amp;nbsp;&lt;/span&gt;
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&lt;/span&gt;
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;b&gt;&lt;span style="font-family: Arial;"&gt;Body&amp;nbsp;&lt;/span&gt;&lt;/b&gt;
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;b style=""&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;&lt;/b&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Provide
a suitable reference or background/context (This is with reference to your mail dated
…)&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Please
categorize all the points into appropriate buckets&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Use
“bold” , “italics”, etc. to highlight important points or headings/topics&amp;nbsp;. Avoid
using CAPITAL LETTERS. This is considered as angry/rude/arrogant.&amp;nbsp;&amp;nbsp;&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Ensure
that the subject matter is MECE (Mutually exclusive and collectively exhaustive)&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Be
crisp, and to the point 
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Especially
be clear about action points due from the client’s side, as well as from EVS side&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Broadly,
all project-related mails should cover&amp;nbsp;.&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt; The
objective of the project&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="font-family: Arial;"&gt;The
work done 
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt; Clarifications
needed&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Plan
of action&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt; Red
Flags (if any)&amp;nbsp;&lt;/span&gt;
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Follow
the EVS template for guidance on how to categorize sub-sections in the email&lt;/span&gt;
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Use
standard EVS bullets&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Avoid
full stops at the end of bullet-points if it is not a complete sentence&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Avoid
contractions, such as “let’s”&amp;nbsp;, "pls"&amp;nbsp; –use full forms “let us”&amp;nbsp;, "please"
etc.&amp;nbsp;&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Be
extra careful when copy/pasting from multiple mails&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Select
all the text, make the font “Arial, 10” with color “automatic” or “black”&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Ensure
all signatures (from others) have been removed in the final mail&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Always
propose a tentative solution when you need to get the client’s go-ahead; Let him/her
get back with an alternative way, if need be&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="font-family: Arial;"&gt;This
way you show that you are thinking on your feet&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="font-family: Arial;"&gt;You
are not sitting idle, waiting for the client to hand-hold you&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="font-family: Arial;"&gt;This
is applicable to time for a conference call as well – always propose a tentative time.&lt;span style=""&gt;&amp;nbsp; &lt;/span&gt;Please
be sure to add conference bridge details&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Avoid
any form of ambiguity&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;.&lt;span style=""&gt;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Indicate
concrete time (date, time, with time zone) for all deliverables&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="font-family: Arial;"&gt;If
possible, avoid EoD ("End of Day") India Standard Time; this does not tell the client
much (especially if he hopes to work on it). Instead, write 09:00 PM IST&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Monday
(June 06, 2005) – no “early next week” or “Monday” or anything incomplete&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="font-family: Arial;"&gt;06:00
PM CET – Be clear about timeframes. For assistance, use &lt;a href="http://www.timeanddate.com/" title="http://www.timeanddate.com/"&gt;&lt;span style="color: windowtext;"&gt;&lt;span title="http://www.timeanddate.com/"&gt;http://www.timeanddate.com/&lt;/span&gt;&lt;/span&gt;&lt;/a&gt;
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Even
if the client uses wrong terms (EST instead of EDT, for instance), be sure that you
use the appropriate term&amp;nbsp;&amp;nbsp;&lt;/span&gt;
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Use
your discretion on whether to reply to old mails or start new mails&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="font-family: Arial;"&gt;If
client’s chain/previous comments need to be referred, use the old chain&amp;nbsp;&amp;nbsp;&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="font-family: Arial;"&gt;If
it is a fresh mail/deliverable, start afresh&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;&lt;span style=""&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;o&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Please
be&amp;nbsp;very careful that no internal mail exchanges are sent across&amp;nbsp;unless necessary&amp;nbsp;&lt;/span&gt;
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;u1:p&gt;&amp;nbsp;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;b&gt;&lt;span style="font-family: Arial;"&gt;Complimentary Closing&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;/b&gt;&lt;b style=""&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;&lt;/b&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;u1:p&gt;&amp;nbsp;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Mails
should end with “Thanks and regards,” or “Best regards,” (including the comma)&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Ensure
that your signature (with updated extension number) is included&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Ensure
every aspect of the signature is consistent with the EVS standard&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Mention
your first name at the end (even though the signature is right below that)&amp;nbsp;&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;u1:p&gt;&amp;nbsp;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;b&gt;&lt;span style="font-family: Arial;"&gt;Last, but not the least&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;/b&gt;&lt;b style=""&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;&lt;/b&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;u1:p&gt;&amp;nbsp;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Ensure
that you run a spell-check before delivery&amp;nbsp; - please activate automatic spell
check option in your Outlook configuration.&lt;/span&gt;
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Ensure
that you read the mail&amp;nbsp;twice before sending.&amp;nbsp;Think critically and revise
suitably.&amp;nbsp;Check not only the grammar and spelling aspects, but also the tone.
Ensure that you don't sound rude. &lt;/span&gt;
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;--&lt;span style=""&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;Ensure
that you check and confirm that the document attached is the right one&amp;nbsp;. If it
is a spreadsheet deliverable, ensure you have brought the cursor to the&amp;nbsp;beginning
of each page using 'Control+Home' combination. Also, the document should be saved
with the cover page&amp;nbsp;active, so that it opens with that page&amp;nbsp;when the client
receives it.&amp;nbsp;&amp;nbsp; 
&lt;u1:p&gt;&lt;/u1:p&gt;
&lt;/span&gt;&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;p class="MsoNormal" style=""&gt;
&lt;span style="font-family: Arial;"&gt;
&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;
&lt;/span&gt;
&lt;/p&gt;
&lt;/tbody&gt;
&gt;
&gt;
&lt;/table&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=85c4b9df-15a2-49d4-9657-85548813a111" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=85c4b9df-15a2-49d4-9657-85548813a111</comments>
      <category>Career Acceleration</category>
      <category>Social Software</category>
    </item>
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      <dc:creator>David Teten</dc:creator>
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        <table style="BORDER-RIGHT: rgb(102,102,102) 0px solid; BORDER-TOP: rgb(102,102,102) 0px solid; BORDER-LEFT: rgb(102,102,102) 0px solid; BORDER-BOTTOM: rgb(102,102,102) 0px solid" bordercolor="#666666" cellspacing="0" cellpadding="0" width="100%" border="0">
          <tbody>
            <tr>
              <td style="PADDING-RIGHT: 0px; PADDING-LEFT: 0px; PADDING-BOTTOM: 0px; PADDING-TOP: 0px" colspan="4">
I hope that some of you can join me at the conference below---I'll be on the panel
discussing user-generated content.<br /><br /><br /><table id="content_LETTER.BLOCK1" hidefocus="hidefocus" style="MARGIN-BOTTOM: 6px; BACKGROUND-COLOR: rgb(255,153,0)" tabindex="0" cellspacing="0" cellpadding="5" width="100%" bgcolor="#ff9900" border="0"><tbody><tr><td style="FONT-SIZE: 24pt; COLOR: rgb(255,255,255); FONT-FAMILY: Arial,Helvetica,sans-serif" styleclass="style_MainTitle"><br /><font style="FONT-SIZE: 24pt; COLOR: rgb(255,255,255); FONT-FAMILY: Arial,Helvetica,sans-serif" face="Arial,Helvetica,sans-serif" color="#ffffff" size="6"><div align="center">Web 2.0 NY  - June 14, 2007 
</div></font></td></tr></tbody></table></td>
            </tr>
            <tr>
              <td style="BACKGROUND-COLOR: rgb(0,0,0)" bgcolor="#000000" colspan="4" height="1">
                <br />
              </td>
            </tr>
            <tr>
              <td style="PADDING-RIGHT: 0px; PADDING-LEFT: 0px; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; BACKGROUND-COLOR: rgb(49,49,49)" width="596" bgcolor="#313131" colspan="4">
                <table id="content_LETTER.BLOCK2" cellspacing="0" cellpadding="0" width="100%" border="0">
                  <tbody>
                    <tr>
                      <td style="PADDING-RIGHT: 5px; PADDING-LEFT: 5px; FONT-SIZE: 12pt; COLOR: rgb(216,216,216); FONT-FAMILY: Arial,Helvetica,sans-serif" styleclass="style_SubtitleDateText">
                        <font style="FONT-SIZE: 12pt; COLOR: rgb(216,216,216); FONT-FAMILY: Arial,Helvetica,sans-serif" face="Arial,Helvetica,sans-serif" color="#d8d8d8" size="3">
                          <div style="TEXT-ALIGN: center">
                            <font size="5">
                              <font style="FONT-STYLE: italic" size="4">Combined
with</font> Local Ad World &amp; Madison Ave. 2.0 </font>
                          </div>
                        </font>
                      </td>
                      <td style="PADDING-RIGHT: 5px; PADDING-LEFT: 5px; FONT-SIZE: 12pt; COLOR: rgb(216,216,216); FONT-FAMILY: Arial,Helvetica,sans-serif" align="right" styleclass="style_SubtitleDateText">
                        <br />
                      </td>
                    </tr>
                  </tbody>
                </table>
              </td>
            </tr>
            <tr>
              <td style="BACKGROUND-COLOR: rgb(0,0,0)" bgcolor="#000000" colspan="4" height="1">
                <br />
              </td>
            </tr>
            <tr>
              <td style="PADDING-RIGHT: 5px; PADDING-LEFT: 5px; WIDTH: 428px; PADDING-TOP: 10px; BACKGROUND-COLOR: rgb(255,255,255)" valign="top" width="428" bgcolor="#ffffff">
                <table cellspacing="0" cellpadding="0" width="100%" border="0">
                  <tbody>
                    <tr>
                      <td style="PADDING-RIGHT: 5px; PADDING-LEFT: 5px; PADDING-BOTTOM: 0px; PADDING-TOP: 10px" width="100%">
                        <table id="content_LETTER.BLOCK3" hidefocus="hidefocus" style="MARGIN-BOTTOM: 6px" tabindex="0" cellspacing="0" cellpadding="5" width="100%" border="0">
                          <tbody>
                            <tr>
                              <td style="FONT-SIZE: 10pt; COLOR: rgb(0,0,0); FONT-FAMILY: Arial,Helvetica,sans-serif" styleclass="style_IntroText">
                                <font style="FONT-SIZE: 10pt; COLOR: rgb(0,0,0); FONT-FAMILY: Arial,Helvetica,sans-serif" face="Arial,Helvetica,sans-serif" color="#000000" size="2"> <span></span><br /><br /><br /></font>
                                <ul>
                                  <font style="FONT-SIZE: 10pt; COLOR: rgb(0,0,0); FONT-FAMILY: Arial,Helvetica,sans-serif" face="Arial,Helvetica,sans-serif" color="#000000" size="2">
                                    <li>
Collaborative &amp; Social Tools applied to Business &amp; Media 
</li>
                                    <li>
Web 2.0 Business Models with far-reaching influence 
</li>
                                    <li>
Disruptive new technology and business applications 
</li>
                                    <li>
How AdSense is fueling the Land Grab on Madison Ave. 
</li>
                                    <li>
Why NY Digital matters as post-Industrial economy puts Advertising ahead of manufacturing 
</li>
                                    <li>
How to raise Capital and grow your Web 2.0 enterprise 
</li>
                                    <li>
Must attend for: Media, Advertisers, Agencies, Entrepreneurs, Digital Marketers, Tech
Co's, Investors and Educators.<br /></li>
                                  </font>
                                </ul>
                                <span style="FONT-WEIGHT: bold">
                                  <font style="FONT-SIZE: 10pt; COLOR: rgb(0,0,0); FONT-FAMILY: Arial,Helvetica,sans-serif" face="Arial,Helvetica,sans-serif" color="#000000" size="2">Esther
Dyson to Keynote Web 2.0 NY Summit</font>
                                </span>
                                <font style="FONT-SIZE: 10pt; COLOR: rgb(0,0,0); FONT-FAMILY: Arial,Helvetica,sans-serif" face="Arial,Helvetica,sans-serif" color="#000000" size="2">
                                  <br />
                                  <font size="1">Industry pioneer, visionary and backer of Flickr and Meetup speaks
at Web 2.0 NY Summit.</font>
                                </font>
                                <div>
                                  <font style="FONT-SIZE: 10pt; COLOR: rgb(0,0,0); FONT-FAMILY: Arial,Helvetica,sans-serif" face="Arial,Helvetica,sans-serif" color="#000000" size="2">
                                    <strong>Shawn
Gold, SVP MySpace               
                         </strong>
                                    <br />
                                    <br />
                                    <span style="FONT-WEIGHT: bold">Other Speakers</span> and companies like <span style="FONT-STYLE: italic">Michael
Dubin (Yahoo), Jack Myers (Myers Report), Shelly Palmer (TV Disrupted), Kara Nortman
(Interactive Corp.), Shaival Shah (Oddcast), Seth Haberman (Visible World), Doug Perlson
(TargetSpot), Jenny Mullen (OgilvyOne), Andrew Weinreich (MeetMoi), Connie Connors
(HitTail), Wayne Reuvers (LiveTechnology), Andrew Bloom (Spot Runner), Chris</span><font style="FONT-STYLE: italic" size="-1"> O'Brien</font><span style="FONT-STYLE: italic"> (MotionBox),
Allan Grafman (AllMedia Ventures), David Teten (Circle of Experts) Gregory Galant
(RadioTail), Steve Rosenbaum (Magnify), Bob Rustad (Collarity, Dylan Charles
(Crimson), Dusty Wright (Culture Catch), David Marder (Eurekster), David Rose (NY
Angels)...........</span><br /><br />
Come to the Web 2.0 NY Summit to learn how this is changing content, marketing and
customer interaction. Learn how to develop your company, sell your products, acquire
new customers and <span style="FONT-WEIGHT: bold">raise capital at our afternoon pitching
event</span>. </font>
                                </div>
                                <div>
                                  <font style="FONT-SIZE: 10pt; COLOR: rgb(0,0,0); FONT-FAMILY: Arial,Helvetica,sans-serif" face="Arial,Helvetica,sans-serif" color="#000000" size="2">
                                  </font> 
</div>
                                <font style="FONT-SIZE: 10pt; COLOR: rgb(0,0,0); FONT-FAMILY: Arial,Helvetica,sans-serif" face="Arial,Helvetica,sans-serif" color="#000000" size="2">Evening
Cocktail Party sponsored by Live Technology<br /><br />
Registration: <a href="http://web2ny.com/">http://web2ny.com/</a><br /></font>
                              </td>
                            </tr>
                          </tbody>
                        </table>
                      </td>
                    </tr>
                  </tbody>
                </table>
              </td>
            </tr>
          </tbody>
        </table>
        <p>
        </p>
        <img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=7e826028-ab91-4847-ad49-5fd0ec760b6c" />
      </body>
      <title>Web 2.0 NY Conference - June 14, 2007</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=7e826028-ab91-4847-ad49-5fd0ec760b6c</guid>
      <link>http://www.circleofexperts.com/blog/Web+20+NY+Conference+June+14+2007.aspx</link>
      <pubDate>Thu, 07 Jun 2007 17:30:39 GMT</pubDate>
      <description>&lt;table style="BORDER-RIGHT: rgb(102,102,102) 0px solid; BORDER-TOP: rgb(102,102,102) 0px solid; BORDER-LEFT: rgb(102,102,102) 0px solid; BORDER-BOTTOM: rgb(102,102,102) 0px solid" bordercolor=#666666 cellspacing=0 cellpadding=0 width="100%" border=0&gt;
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&lt;td style="PADDING-RIGHT: 0px; PADDING-LEFT: 0px; PADDING-BOTTOM: 0px; PADDING-TOP: 0px" colspan=4&gt;
I hope that some of you can join me at the conference below---I'll be on the panel
discussing user-generated content.&lt;br&gt;
&lt;br&gt;
&lt;br&gt;
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&lt;br&gt;
&lt;font style="FONT-SIZE: 24pt; COLOR: rgb(255,255,255); FONT-FAMILY: Arial,Helvetica,sans-serif" face=Arial,Helvetica,sans-serif color=#ffffff size=6&gt; 
&lt;div align=center&gt;Web 2.0 NY&amp;nbsp; - June 14, 2007 
&lt;/div&gt;
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&lt;td style="PADDING-RIGHT: 5px; PADDING-LEFT: 5px; FONT-SIZE: 12pt; COLOR: rgb(216,216,216); FONT-FAMILY: Arial,Helvetica,sans-serif" styleclass="style_SubtitleDateText"&gt;
&lt;font style="FONT-SIZE: 12pt; COLOR: rgb(216,216,216); FONT-FAMILY: Arial,Helvetica,sans-serif" face=Arial,Helvetica,sans-serif color=#d8d8d8 size=3&gt; 
&lt;div style="TEXT-ALIGN: center"&gt;&lt;font size=5&gt;&lt;font style="FONT-STYLE: italic" size=4&gt;Combined
with&lt;/font&gt; Local Ad World &amp;amp; Madison Ave. 2.0&amp;nbsp;&lt;/font&gt;
&lt;/div&gt;
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&lt;br&gt;
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&lt;td style="FONT-SIZE: 10pt; COLOR: rgb(0,0,0); FONT-FAMILY: Arial,Helvetica,sans-serif" styleclass="style_IntroText"&gt;
&lt;font style="FONT-SIZE: 10pt; COLOR: rgb(0,0,0); FONT-FAMILY: Arial,Helvetica,sans-serif" face=Arial,Helvetica,sans-serif color=#000000 size=2&gt;&amp;nbsp;&lt;span&gt;&lt;/span&gt;
&lt;br&gt;
&lt;br&gt;
&lt;br&gt;
&lt;/font&gt; 
&lt;ul&gt;
&lt;font style="FONT-SIZE: 10pt; COLOR: rgb(0,0,0); FONT-FAMILY: Arial,Helvetica,sans-serif" face=Arial,Helvetica,sans-serif color=#000000 size=2&gt; 
&lt;li&gt;
Collaborative &amp;amp; Social Tools applied to Business &amp;amp; Media 
&lt;li&gt;
Web 2.0 Business Models with far-reaching influence 
&lt;li&gt;
Disruptive new technology and business applications 
&lt;li&gt;
How AdSense is fueling the Land Grab on Madison Ave. 
&lt;li&gt;
Why NY Digital matters as post-Industrial economy puts Advertising ahead of manufacturing 
&lt;li&gt;
How to raise Capital and grow your Web 2.0 enterprise 
&lt;li&gt;
Must attend for: Media, Advertisers, Agencies, Entrepreneurs, Digital Marketers, Tech
Co's, Investors and Educators.&lt;br&gt;
&lt;/font&gt;&gt;
&lt;/ul&gt;
&lt;span style="FONT-WEIGHT: bold"&gt;&lt;font style="FONT-SIZE: 10pt; COLOR: rgb(0,0,0); FONT-FAMILY: Arial,Helvetica,sans-serif" face=Arial,Helvetica,sans-serif color=#000000 size=2&gt;Esther
Dyson to Keynote Web 2.0 NY Summit&lt;/font&gt;&lt;/span&gt;&lt;font style="FONT-SIZE: 10pt; COLOR: rgb(0,0,0); FONT-FAMILY: Arial,Helvetica,sans-serif" face=Arial,Helvetica,sans-serif color=#000000 size=2&gt;
&lt;br&gt;
&lt;font size=1&gt;Industry pioneer, visionary and backer of Flickr and Meetup speaks at
Web 2.0 NY Summit.&lt;/font&gt; &lt;/font&gt; 
&lt;div&gt;&lt;font style="FONT-SIZE: 10pt; COLOR: rgb(0,0,0); FONT-FAMILY: Arial,Helvetica,sans-serif" face=Arial,Helvetica,sans-serif color=#000000 size=2&gt;&lt;strong&gt;Shawn
Gold, SVP MySpace&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;
&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/strong&gt;
&lt;br&gt;
&lt;br&gt;
&lt;span style="FONT-WEIGHT: bold"&gt;Other Speakers&lt;/span&gt; and companies like &lt;span style="FONT-STYLE: italic"&gt;Michael
Dubin (Yahoo), Jack Myers (Myers Report), Shelly Palmer (TV Disrupted), Kara Nortman
(Interactive Corp.), Shaival Shah (Oddcast), Seth Haberman (Visible World), Doug Perlson
(TargetSpot), Jenny Mullen (OgilvyOne), Andrew Weinreich (MeetMoi), Connie Connors
(HitTail), Wayne Reuvers (LiveTechnology), Andrew Bloom (Spot Runner), Chris&lt;/span&gt;&lt;font style="FONT-STYLE: italic" size=-1&gt; O'Brien&lt;/font&gt;&lt;span style="FONT-STYLE: italic"&gt; (MotionBox),
Allan Grafman (AllMedia Ventures), David Teten (Circle of Experts) Gregory Galant
(RadioTail), Steve Rosenbaum (Magnify), Bob Rustad&amp;nbsp;(Collarity, Dylan Charles
(Crimson), Dusty Wright (Culture Catch), David Marder (Eurekster), David Rose (NY
Angels)...........&lt;/span&gt;
&lt;br&gt;
&lt;br&gt;
Come to the Web 2.0 NY Summit to learn how this is changing content, marketing and
customer interaction. Learn how to develop your company, sell your products, acquire
new customers and &lt;span style="FONT-WEIGHT: bold"&gt;raise capital at our afternoon pitching
event&lt;/span&gt;. &lt;/font&gt;
&lt;/div&gt;
&lt;div&gt;&lt;font style="FONT-SIZE: 10pt; COLOR: rgb(0,0,0); FONT-FAMILY: Arial,Helvetica,sans-serif" face=Arial,Helvetica,sans-serif color=#000000 size=2&gt;&lt;/font&gt;&amp;nbsp;
&lt;/div&gt;
&lt;font style="FONT-SIZE: 10pt; COLOR: rgb(0,0,0); FONT-FAMILY: Arial,Helvetica,sans-serif" face=Arial,Helvetica,sans-serif color=#000000 size=2&gt;Evening
Cocktail Party sponsored by Live Technology&lt;br&gt;
&lt;br&gt;
Registration: &lt;a href="http://web2ny.com/"&gt;http://web2ny.com/&lt;/a&gt;
&lt;br&gt;
&lt;/font&gt;&lt;/td&gt;
&lt;/tr&gt;
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&lt;p&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=7e826028-ab91-4847-ad49-5fd0ec760b6c" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=7e826028-ab91-4847-ad49-5fd0ec760b6c</comments>
      <category>Events</category>
      <category>Private Equity Investing</category>
      <category>Public Markets Investing</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=c7f2cd21-b757-40ba-b90c-86f227f3aed2</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=c7f2cd21-b757-40ba-b90c-86f227f3aed2</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=c7f2cd21-b757-40ba-b90c-86f227f3aed2</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=c7f2cd21-b757-40ba-b90c-86f227f3aed2</wfw:commentRss>
      <slash:comments>5</slash:comments>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
The folks at <a href="http://www.Landslide.com">Landslide</a> have figured out
a great marketing strategy: If you view a demo of their "sales workstyle management"
system, they'll give you a free copy of <a href="http://www.TheVirtualHandshake.com">The
Virtual Handshake--Opening Doors and Closing Deals Online</a>. 
</p>
        <p>
Alex Salkever of Inc. wrote in <a href="http://www.inc.com/magazine/20061201/sales-into-science.html">Turning</a> Sales
Into Science that Landslide "gives sales staffers what they need, when they need it,
to close a deal."  In other words, Landslide provides salespeople more infrastructure,
so that they can focus more on selling and less on all of the other activities that
distract them from their main job.
</p>
        <p>
Link: <a href="http://www.landslide.com/demo?campaign=dteten">Watch</a> a Landslide
demo, get a copy of The Virtual Handshake
</p>
        <img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=c7f2cd21-b757-40ba-b90c-86f227f3aed2" />
      </body>
      <title>Free copies of The Virtual Handshake</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=c7f2cd21-b757-40ba-b90c-86f227f3aed2</guid>
      <link>http://www.circleofexperts.com/blog/Free+Copies+Of+The+Virtual+Handshake.aspx</link>
      <pubDate>Fri, 04 May 2007 02:56:56 GMT</pubDate>
      <description>&lt;p&gt;
The folks at &lt;a href="http://www.Landslide.com"&gt;Landslide&lt;/a&gt;&amp;nbsp;have figured out
a great marketing strategy: If you view a demo of their "sales workstyle management"
system, they'll give you a free copy of &lt;a href="http://www.TheVirtualHandshake.com"&gt;The
Virtual Handshake--Opening Doors and Closing Deals Online&lt;/a&gt;. 
&lt;/p&gt;
&lt;p&gt;
Alex Salkever of Inc. wrote in &lt;a href="http://www.inc.com/magazine/20061201/sales-into-science.html"&gt;Turning&lt;/a&gt; Sales
Into Science that Landslide "gives sales staffers what they need, when they need it,
to close a deal."&amp;nbsp; In other words, Landslide provides salespeople more infrastructure,
so that they can focus more on selling and less on all of the other activities that
distract them from their main job.
&lt;/p&gt;
&lt;p&gt;
Link: &lt;a href="http://www.landslide.com/demo?campaign=dteten"&gt;Watch&lt;/a&gt; a Landslide
demo, get a copy of The Virtual Handshake
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=c7f2cd21-b757-40ba-b90c-86f227f3aed2" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=c7f2cd21-b757-40ba-b90c-86f227f3aed2</comments>
      <category>Career Acceleration</category>
      <category>General</category>
      <category>Leadership and Management</category>
      <category>Personal Productivity</category>
      <category>Public Markets Investing</category>
      <category>Securities Research</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=411</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=411</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=411</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=411</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">I'm a longtime fan of the design philosophy
and work of <a href="http://www.CreativeGood.com">CreativeGood</a>. Every time I've
written a web design spec, I've required the designers to look at that site. Mark
Hurst, founder of Creative Good and Good Experience, and host of the Gel conference
(<a href="www.gelconference.com/">Good Experience Live</a>), has just released his
new book, <a href="http://bitliteracy.com/">Bit Literacy</a>. Although I haven't read
it, based on what I've seen of his past writings, it should be very worthwhile. For
a sneak preview of his writing style, see his <a href="http://www.goodexperience.com/reports/e-mail/">guide
to managing the email deluge</a>.<img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=411" /></body>
      <title>Bit Literacy</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=411</guid>
      <link>http://www.circleofexperts.com/blog/Bit+Literacy.aspx</link>
      <pubDate>Wed, 18 Apr 2007 14:01:01 GMT</pubDate>
      <description>I'm a longtime fan of the design philosophy and work of &lt;a href="http://www.CreativeGood.com"&gt;CreativeGood&lt;/a&gt;.
Every time I've written a web design spec, I've required the designers to look at
that site. Mark Hurst, founder of Creative Good and Good Experience, and host of the
Gel conference (&lt;a href="www.gelconference.com/"&gt;Good Experience Live&lt;/a&gt;), has just
released his new book, &lt;a href="http://bitliteracy.com/"&gt;Bit Literacy&lt;/a&gt;. Although
I haven't read it, based on what I've seen of his past writings, it should be very
worthwhile. For a sneak preview of his writing style, see his &lt;a href="http://www.goodexperience.com/reports/e-mail/"&gt;guide
to managing the email deluge&lt;/a&gt;.&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=411" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=411</comments>
      <category>General</category>
      <category>Social Software</category>
      <category>Personal Productivity</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=410</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=410</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=410</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=410</wfw:commentRss>
      <slash:comments>1</slash:comments>
      <body xmlns="http://www.w3.org/1999/xhtml">The indefatigable and ubiquitous Auren
Hoffman, CEO of <a href="http://www.Rapleaf.com">Rapleaf</a>, posts his slides from
a presentation on the <a href="http://summation.typepad.com/summation/2007/04/value_of_soft_a.html">value
of soft assets</a> ("connections, knowledge, and reputation"). I particularly like
his analogy between alternative assets in the hard and soft space. <img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=410" /></body>
      <title>Value of Soft Assets</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=410</guid>
      <link>http://www.circleofexperts.com/blog/Value+Of+Soft+Assets.aspx</link>
      <pubDate>Wed, 18 Apr 2007 12:16:53 GMT</pubDate>
      <description>The indefatigable and ubiquitous Auren Hoffman, CEO of &lt;a href="http://www.Rapleaf.com"&gt;Rapleaf&lt;/a&gt;,
posts his slides from a presentation on the &lt;a href="http://summation.typepad.com/summation/2007/04/value_of_soft_a.html"&gt;value
of soft assets&lt;/a&gt; ("connections, knowledge, and reputation"). I particularly like
his analogy between alternative assets in the hard and soft space. &lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=410" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=410</comments>
      <category>General</category>
      <category>Social Software</category>
      <category>Career Acceleration</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=406</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=406</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=406</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=406</wfw:commentRss>
      <slash:comments>1</slash:comments>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
I was a judge tonight at an event sponsored by the MIT Enterprise Forum-NY, presentations
by three social networking companies. (Sponsor: Fish &amp; Richardson P.C.) The other
judges:
</p>
        <p>
- Steve Brotman, Managing Director, Greenhill SAVP
</p>
        <p>
- Jim Coleman, President &amp; Certified Facilitator -The Alternative Board - Chelsea
New York
</p>
        <p>
- Russ Fein, Managing Director, Corporate Fuel Partners
</p>
        <p>
- Lori Hoberman: (Moderator), Co-Chair, Corporate &amp; Securities Group at Fish &amp;
Richardson P.C.
</p>
        <p>
          <strong>------------------------------------</strong>
        </p>
        <p>
          <strong>Company 1: <a href="http://www.revcat.com/">RevCat.com</a></strong>
        </p>
        <p>
Pitch: "RevCat is the creator of the Relationship Value Index (RVI), the first
technology to enable employees to build and effectively use organizational networks.
RVI provides a new approach to knowledge and contact management. It enables individuals
and groups to navigate organizations guided by their performance objectives to effectively
get the information, decisions and expertise necessary to meet their objectives. The
solution includes software and consulting."
</p>
        <p>
Jim Caruso, CEO:
</p>
        <p>
2 year old firm.
</p>
        <p>
1<sup>st</sup> year in business was working with Honeywell Corp, with cross-section
of their 100,000 employees.
</p>
        <p>
Industry trends they're riding:
</p>
        <p>
- social networking expanding into corp. workflow
</p>
        <p>
- organizational network analysis has identified clear ROI (e.g., Rob Cross at UVA)
</p>
        <p>
Pain points:
</p>
        <p>
- wasted time communicating expectations and needs
</p>
        <p>
- uncertainty on how to prioritize the people who can help
</p>
        <p>
- difficulty reaching someone who can help
</p>
        <p>
- ineffective at asking someone to help you reach someone else
</p>
        <p>
- frustration waiting for email/vmail response
</p>
        <p>
Goal: RVI becomes the social networking standard used in business to drive individual
effectiveness. 
</p>
        <p>
RVI measures: mutual benefit, cycle time, invested success, gain access, feedback,
walk away, referral, meet objectives
</p>
        <p>
Value proposition:
</p>
        <p>
- Reuse and distribute expertise residing in informal networks (call it knowledge
management upside down)
</p>
        <p>
- Reduce costs related to ineffective use of people resources
</p>
        <p>
- Identify faster ways to leverage colleagues to meet business objectives
</p>
        <p>
Honeywell case study: employees didn’t know how to get things done, because
of constant reorganization. 
</p>
        <p>
Fidelity case study: employees frustrated maneuvering across 40 business units in
company. 
</p>
        <p>
Their goal is to be the standard measure for relationship value. Generating revenue
thru software licensing.
</p>
        <p>
Competitors and potential partners: contact management, social networking (Contact
Network Corp, LinkedIn); Human Capital management (Softscape, Kenexa, Halogen); CRM
(Salesforce); 
</p>
        <p>
RVI is different approach to business relationships. Real-time capture of knowledge
and relationship strength. 
</p>
        <p>
Barriers to entry: have been at this 7 years.
</p>
        <p>
          <strong>
          </strong>
        </p>
        <p>
          <strong>Customers are typically large complex organizations. Raytheon, Credit Suisse,
Pfizer, Dunkin Brands. 350,000 users right now. </strong>
        </p>
        <p>
          <strong>
          </strong>
        </p>
        <p>
          <strong>MY FEEDBACK:</strong>
        </p>
        <p>
        </p>
        <p>
          <strong>What I like:</strong>
        </p>
        <p>
good management team that worked together in the past
</p>
        <p>
-real clients
</p>
        <p>
        </p>
        <p>
          <strong>Feedback on presentation</strong>
        </p>
        <p>
- should work with KM companies
</p>
        <p>
- not clear how to use it day to day
</p>
        <p>
        </p>
        <p>
          <strong>My Concerns</strong>
        </p>
        <p>
- long sales cycle, because they have to sell to General Counsel, CTO, CEO
</p>
        <p>
          <strong>- I'm concerned about relatively little progress after so much time has passed</strong>
        </p>
        <p>
          <strong>
          </strong>
        </p>
        <p>
          <strong>
          </strong>
        </p>
        <p>
          <strong>FEEDBACK FROM PANEL</strong>
        </p>
        <p>
          <strong>
          </strong>
        </p>
        <p>
          <strong>
            <u>Responses from Caruso</u>
          </strong>
        </p>
        <p>
          <strong>- </strong>
          <strong>they're talking with some big consulting firms about white-labeling
this. Have been in business 2 years. </strong>
        </p>
        <p>
          <strong>- </strong>
          <strong>They approached some of the early adopters (Spoke, Visible
Path, etc.) about being the corporate front end for them, but those conversations
didn’t bear fruit. </strong>
        </p>
        <p>
          <strong>- </strong>
          <strong>people are stingy about their relationships</strong>
        </p>
        <p>
          <strong>- </strong>
          <strong>they mainly sell to CTOs</strong>
        </p>
        <p>
          <strong>
          </strong>
        </p>
        <p>
          <strong>
            <u>Responses from Audience</u>
          </strong>
        </p>
        <p>
          <strong>- </strong>
          <strong>why not target NGOs?</strong>
        </p>
        <p>
          <strong>
          </strong>
        </p>
        <p>
          <strong>
          </strong>
        </p>
        <p>
          <strong>----------------------------------------------------------</strong>
        </p>
        <p>
          <strong>Next Company: </strong>
          <strong>
            <a href="http://www.yourlocal.com/">
              <b>YourLocal.com</b>
            </a>
          </strong>
        </p>
        <p>
Pitch: "YourLocal.com is the first website that enables users to navigate their
entire local experience. Featuring a wiki-enabled event guide, user-generated reviews,
and the community-building tools of a social network, YourLocal.com produces abundant,
dynamic content. At the same time, an individualized recommendations engine helps
guide users through the "white noise" of events, and towards the events
they're most likely to enjoy."
</p>
        <p>
Scott Stedman presenting
</p>
        <p>
Scott Stedman and his brother are founders/owners of "The L Magazine", 102,000
circulation biweekly, largest NY tristate event guide. They cover both venues and
events.
</p>
        <p>
        </p>
        <p>
Events that you see will be customized for your particular interests. Will incorporate
both user-generated revews and events. 
</p>
        <p>
        </p>
        <p>
Interface guide is modeled on Netflix. 
</p>
        <p>
        </p>
        <p>
        </p>
        <p>
          <strong>Competitors:</strong>
        </p>
        <p>
EventMe.com, Bernardoslist.com, Upcoming, Yelp, down2night, whatsupNYC, renkoo. 
</p>
        <p>
None have recommendation engine. They don’t amalgamate user-generated reviews.
</p>
        <p>
        </p>
        <p>
        </p>
        <p>
          <strong>My feedback:</strong>
        </p>
        <p>
          <strong>- very crowded space. Instead why not build "ntag for the social networking/dating
space"? Help me meet the women at the party who meet my specs, who will be interested
in me. No one's done that well, and that's very valuable. I'd pay for that.</strong>
        </p>
        <p>
          <strong>
          </strong>
        </p>
        <p>
          <strong>Other feedback from panel:</strong>
        </p>
        <p>
- don't say you want "5-8 employees"; it's too wide a range
</p>
        <p>
- don't put a pre-money valuation, because someone may think it's worth more. 
</p>
        <p>
- Clarify conflict between L Magazine and YourLocal.com . It's better to just get
investors in L Magazine as one entity, which owns YourLocal.com . What happens if
you expand to Seattle and want to launch a local presence there?
</p>
        <p>
- Go deeper on problems that current users have with their existing site and competitors. 
</p>
        <p>
        </p>
        <p>
          <strong>Feedback from audience:</strong>
        </p>
        <p>
- partner with local weeklies in major cities to get their content
</p>
        <p>
- no evidence in presentation of technology expertise
</p>
        <p>
        </p>
        <p>
        </p>
        <p>
-----------------------------------------
</p>
        <p>
          <strong>
            <a href="http://www.collectorsquest.com/">Collectors Quest</a>
          </strong>
        </p>
        <p>
Pitch: "Collectors Quest is a Broadband TV Network targeting the collectors community
and advertisers seeking access to this high-value group. Collectors Quest combines
a mix of high-quality broadband video, social networking and ecommerce to address
a passionate community already online, that spends significant time and money on collecting
interests."
</p>
        <p>
Elizabeth Kressel, Founder &amp; CEO
</p>
        <p>
Consumers spend $100b annually for collectibles. 73m Americans are collectors, with
an average of 2-3 collections. Over 10m people annually attend collector events.
</p>
        <p>
3 prongs: content, commerce, community. 
</p>
        <p>
Very strong management team; 4 with experience in this sector, and 3 worked together
previously
</p>
        <p>
COO was founder of auctions.com . 
</p>
        <p>
Revenue model: 
</p>
        <p>
- targeted commerce. Margins 50-75% on collectible items (standard in this industry). 
</p>
        <p>
- Advertising. CPM of $10-$30 due to niche focus. Pre-roll ad rates of $25 but as
high as $75 .
</p>
        <p>
- Publishing
</p>
        <p>
Entertaining and informative videos. No one else is offering this in this sector. 
</p>
        <p>
1-to-1 marketing in its purest form. 
</p>
        <p>
Revenues from UGC and community. Profiles are based on dating profiles. "Make
me an offer" feature to provide CQ opportunity to get additional revenues. Use
technology to make collecting easier.
</p>
        <p>
"Collecting is all about bragging"---so it's easy to get detailed demographic
data
</p>
        <p>
Milestones: secure call center, finalize inventory mgmt, website launched, 
</p>
        <p>
Partners; hearst, primedia, mbeckett, Today Show
</p>
        <p>
Collectors clubs with 500K members have agreed to promote CQTV. 
</p>
        <p>
          <b>
            <u>Competitors:</u>
          </b>
        </p>
        <p>
Very fragmented area.
</p>
        <p>
Content: collecting sites, cable programmers, network programmers
</p>
        <p>
Commerce: TV , internet auctions, other retail outlets
</p>
        <p>
Have raised $400K to date, and seeking $3m in capital. 
</p>
        <p>
Process patent is in process
</p>
        <p>
          <b>
            <u>My feedback</u>
          </b>
        </p>
        <p>
- Great presentation, very professional. Best of the evening by a big margin.
</p>
        <p>
- Raise more money
</p>
        <p>
- Copy MyThings.com
</p>
        <p>
eBay is 1.25% of the $100B/year in revenues in this area. This is very fragmented
market. EBay started with collectors market but has since abandoned it. 
</p>
        <p>
          <b>
            <u>Other panelists</u>
          </b>
        </p>
        <p>
- this is very viral
</p>
        <p>
- what is your liability in case of fraud, given there's extensive fraud in this market
(e.g., signed baseball cards)? Answer: they'll use the same guidelines as ebay. 
</p>
        <img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=406" />
      </body>
      <title>Three Social Networking Startups: RevCat, YourLocal, CollectorsQuest</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=406</guid>
      <link>http://www.circleofexperts.com/blog/Three+Social+Networking+Startups+RevCat+YourLocal+CollectorsQuest.aspx</link>
      <pubDate>Thu, 22 Mar 2007 17:17:53 GMT</pubDate>
      <description>    &lt;p&gt;
I was a judge tonight at an event sponsored by the MIT Enterprise Forum-NY, presentations
by three social networking companies. (Sponsor: Fish &amp;amp; Richardson P.C.) The other
judges:
&lt;/p&gt;
&lt;p&gt;
- Steve Brotman, Managing Director, Greenhill SAVP
&lt;/p&gt;
&lt;p&gt;
- Jim Coleman, President &amp;amp; Certified Facilitator -The Alternative Board - Chelsea
New York
&lt;/p&gt;
&lt;p&gt;
- Russ Fein, Managing Director, Corporate Fuel Partners
&lt;/p&gt;
&lt;p&gt;
- Lori Hoberman: (Moderator), Co-Chair, Corporate &amp;amp; Securities Group at Fish &amp;amp;
Richardson P.C.
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;------------------------------------&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;Company 1: &lt;a href="http://www.revcat.com/"&gt;RevCat.com&lt;/a&gt;&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
Pitch: &amp;quot;RevCat is the creator of the Relationship Value Index (RVI), the first
technology to enable employees to build and effectively use organizational networks.
RVI provides a new approach to knowledge and contact management. It enables individuals
and groups to navigate organizations guided by their performance objectives to effectively
get the information, decisions and expertise necessary to meet their objectives. The
solution includes software and consulting.&amp;quot;
&lt;/p&gt;
&lt;p&gt;
Jim Caruso, CEO:
&lt;/p&gt;
&lt;p&gt;
2 year old firm.
&lt;/p&gt;
&lt;p&gt;
1&lt;sup&gt;st&lt;/sup&gt; year in business was working with Honeywell Corp, with cross-section
of their 100,000 employees.
&lt;/p&gt;
&lt;p&gt;
Industry trends they're riding:
&lt;/p&gt;
&lt;p&gt;
- social networking expanding into corp. workflow
&lt;/p&gt;
&lt;p&gt;
- organizational network analysis has identified clear ROI (e.g., Rob Cross at UVA)
&lt;/p&gt;
&lt;p&gt;
Pain points:
&lt;/p&gt;
&lt;p&gt;
- wasted time communicating expectations and needs
&lt;/p&gt;
&lt;p&gt;
- uncertainty on how to prioritize the people who can help
&lt;/p&gt;
&lt;p&gt;
- difficulty reaching someone who can help
&lt;/p&gt;
&lt;p&gt;
- ineffective at asking someone to help you reach someone else
&lt;/p&gt;
&lt;p&gt;
- frustration waiting for email/vmail response
&lt;/p&gt;
&lt;p&gt;
Goal: RVI becomes the social networking standard used in business to drive individual
effectiveness. 
&lt;/p&gt;
&lt;p&gt;
RVI measures: mutual benefit, cycle time, invested success, gain access, feedback,
walk away, referral, meet objectives
&lt;/p&gt;
&lt;p&gt;
Value proposition:
&lt;/p&gt;
&lt;p&gt;
- Reuse and distribute expertise residing in informal networks (call it knowledge
management upside down)
&lt;/p&gt;
&lt;p&gt;
- Reduce costs related to ineffective use of people resources
&lt;/p&gt;
&lt;p&gt;
- Identify faster ways to leverage colleagues to meet business objectives
&lt;/p&gt;
&lt;p&gt;
Honeywell case study: employees didn&amp;#8217;t know how to get things done, because
of constant reorganization. 
&lt;/p&gt;
&lt;p&gt;
Fidelity case study: employees frustrated maneuvering across 40 business units in
company. 
&lt;/p&gt;
&lt;p&gt;
Their goal is to be the standard measure for relationship value. Generating revenue
thru software licensing.
&lt;/p&gt;
&lt;p&gt;
Competitors and potential partners: contact management, social networking (Contact
Network Corp, LinkedIn); Human Capital management (Softscape, Kenexa, Halogen); CRM
(Salesforce); 
&lt;/p&gt;
&lt;p&gt;
RVI is different approach to business relationships. Real-time capture of knowledge
and relationship strength. 
&lt;/p&gt;
&lt;p&gt;
Barriers to entry: have been at this 7 years.
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt; &lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;Customers are typically large complex organizations. Raytheon, Credit Suisse,
Pfizer, Dunkin Brands. 350,000 users right now. &lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt; &lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;MY FEEDBACK:&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;What I like:&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
good management team that worked together in the past
&lt;/p&gt;
&lt;p&gt;
-real clients
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;Feedback on presentation&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
- should work with KM companies
&lt;/p&gt;
&lt;p&gt;
- not clear how to use it day to day
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;My Concerns&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
- long sales cycle, because they have to sell to General Counsel, CTO, CEO
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;- I'm concerned about relatively little progress after so much time has passed&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt; &lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt; &lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;FEEDBACK FROM PANEL&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt; &lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;&lt;u&gt;Responses from Caruso&lt;/u&gt;&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;- &lt;/strong&gt;&lt;strong&gt;they're talking with some big consulting firms about white-labeling
this. Have been in business 2 years. &lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;- &lt;/strong&gt;&lt;strong&gt;They approached some of the early adopters (Spoke, Visible
Path, etc.) about being the corporate front end for them, but those conversations
didn&amp;#8217;t bear fruit. &lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;- &lt;/strong&gt;&lt;strong&gt;people are stingy about their relationships&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;- &lt;/strong&gt;&lt;strong&gt;they mainly sell to CTOs&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt; &lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;&lt;u&gt;Responses from Audience&lt;/u&gt;&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;- &lt;/strong&gt;&lt;strong&gt;why not target NGOs?&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt; &lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt; &lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;----------------------------------------------------------&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;Next Company: &lt;/strong&gt;&lt;strong&gt;&lt;a href="http://www.yourlocal.com/"&gt;&lt;b&gt;YourLocal.com&lt;/b&gt;&lt;/a&gt;&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
Pitch: &amp;quot;YourLocal.com is the first website that enables users to navigate their
entire local experience. Featuring a wiki-enabled event guide, user-generated reviews,
and the community-building tools of a social network, YourLocal.com produces abundant,
dynamic content. At the same time, an individualized recommendations engine helps
guide users through the &amp;quot;white noise&amp;quot; of events, and towards the events
they're most likely to enjoy.&amp;quot;
&lt;/p&gt;
&lt;p&gt;
Scott Stedman presenting
&lt;/p&gt;
&lt;p&gt;
Scott Stedman and his brother are founders/owners of &amp;quot;The L Magazine&amp;quot;, 102,000
circulation biweekly, largest NY tristate event guide. They cover both venues and
events.
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
Events that you see will be customized for your particular interests. Will incorporate
both user-generated revews and events. 
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
Interface guide is modeled on Netflix. 
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;Competitors:&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
EventMe.com, Bernardoslist.com, Upcoming, Yelp, down2night, whatsupNYC, renkoo. 
&lt;/p&gt;
&lt;p&gt;
None have recommendation engine. They don&amp;#8217;t amalgamate user-generated reviews.
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;My feedback:&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;- very crowded space. Instead why not build &amp;quot;ntag for the social networking/dating
space&amp;quot;? Help me meet the women at the party who meet my specs, who will be interested
in me. No one's done that well, and that's very valuable. I'd pay for that.&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt; &lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;Other feedback from panel:&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
- don't say you want &amp;quot;5-8 employees&amp;quot;; it's too wide a range
&lt;/p&gt;
&lt;p&gt;
- don't put a pre-money valuation, because someone may think it's worth more. 
&lt;/p&gt;
&lt;p&gt;
- Clarify conflict between L Magazine and YourLocal.com . It's better to just get
investors in L Magazine as one entity, which owns YourLocal.com . What happens if
you expand to Seattle and want to launch a local presence there?
&lt;/p&gt;
&lt;p&gt;
- Go deeper on problems that current users have with their existing site and competitors. 
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;Feedback from audience:&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
- partner with local weeklies in major cities to get their content
&lt;/p&gt;
&lt;p&gt;
- no evidence in presentation of technology expertise
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
-----------------------------------------
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;&lt;a href="http://www.collectorsquest.com/"&gt;Collectors Quest&lt;/a&gt;&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
Pitch: &amp;quot;Collectors Quest is a Broadband TV Network targeting the collectors community
and advertisers seeking access to this high-value group. Collectors Quest combines
a mix of high-quality broadband video, social networking and ecommerce to address
a passionate community already online, that spends significant time and money on collecting
interests.&amp;quot;
&lt;/p&gt;
&lt;p&gt;
Elizabeth Kressel, Founder &amp;amp; CEO
&lt;/p&gt;
&lt;p&gt;
Consumers spend $100b annually for collectibles. 73m Americans are collectors, with
an average of 2-3 collections. Over 10m people annually attend collector events.
&lt;/p&gt;
&lt;p&gt;
3 prongs: content, commerce, community. 
&lt;/p&gt;
&lt;p&gt;
Very strong management team; 4 with experience in this sector, and 3 worked together
previously
&lt;/p&gt;
&lt;p&gt;
COO was founder of auctions.com . 
&lt;/p&gt;
&lt;p&gt;
Revenue model: 
&lt;/p&gt;
&lt;p&gt;
- targeted commerce. Margins 50-75% on collectible items (standard in this industry). 
&lt;/p&gt;
&lt;p&gt;
- Advertising. CPM of $10-$30 due to niche focus. Pre-roll ad rates of $25 but as
high as $75 .
&lt;/p&gt;
&lt;p&gt;
- Publishing
&lt;/p&gt;
&lt;p&gt;
Entertaining and informative videos. No one else is offering this in this sector. 
&lt;/p&gt;
&lt;p&gt;
1-to-1 marketing in its purest form. 
&lt;/p&gt;
&lt;p&gt;
Revenues from UGC and community. Profiles are based on dating profiles. &amp;quot;Make
me an offer&amp;quot; feature to provide CQ opportunity to get additional revenues. Use
technology to make collecting easier.
&lt;/p&gt;
&lt;p&gt;
&amp;quot;Collecting is all about bragging&amp;quot;---so it's easy to get detailed demographic
data
&lt;/p&gt;
&lt;p&gt;
Milestones: secure call center, finalize inventory mgmt, website launched, 
&lt;/p&gt;
&lt;p&gt;
Partners; hearst, primedia, mbeckett, Today Show
&lt;/p&gt;
&lt;p&gt;
Collectors clubs with 500K members have agreed to promote CQTV. 
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;&lt;u&gt;Competitors:&lt;/u&gt;&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
Very fragmented area.
&lt;/p&gt;
&lt;p&gt;
Content: collecting sites, cable programmers, network programmers
&lt;/p&gt;
&lt;p&gt;
Commerce: TV , internet auctions, other retail outlets
&lt;/p&gt;
&lt;p&gt;
Have raised $400K to date, and seeking $3m in capital. 
&lt;/p&gt;
&lt;p&gt;
Process patent is in process
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;&lt;u&gt;My feedback&lt;/u&gt;&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
- Great presentation, very professional. Best of the evening by a big margin.
&lt;/p&gt;
&lt;p&gt;
- Raise more money
&lt;/p&gt;
&lt;p&gt;
- Copy MyThings.com
&lt;/p&gt;
&lt;p&gt;
eBay is 1.25% of the $100B/year in revenues in this area. This is very fragmented
market. EBay started with collectors market but has since abandoned it. 
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;&lt;u&gt;Other panelists&lt;/u&gt;&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
- this is very viral
&lt;/p&gt;
&lt;p&gt;
- what is your liability in case of fraud, given there's extensive fraud in this market
(e.g., signed baseball cards)? Answer: they'll use the same guidelines as ebay. 
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=406" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=406</comments>
      <category>General</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=404</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=404</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=404</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=404</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">If you're having trouble understanding
why and how it's become normative for the broadband generation (12-24) to document
their entire lives online, I recommend <a href="http://nymag.com/nymag/author_112">Emily
Nussbaum</a>'s <a href="http://nymag.com/news/features/27341/">Say Everything</a> in
New York magazine. My favorite section is from <a href="http://shirky.com">Clay Shirky</a> of
NYU, who has an amazing gift for metaphor: <blockquote><p>
Shirky describes this generational shift in terms of pidgin versus Creole. 
</p><p>
“Do you know that distinction? Pidgin is what gets spoken when people patch things
together from different languages, so it serves well enough to communicate. But Creole
is what the children speak, the children of pidgin speakers. They impose rules and
structure, which makes the Creole language completely coherent and expressive, on
par with any language. What we are witnessing is the Creolization of media.” 
</p><p>
That’s a cool metaphor, I respond. “I actually don’t think it’s a metaphor,” he says.
“I think there may actually be real neurological changes involved.” 
</p></blockquote><img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=404" /></body>
      <title>Kids, the Internet, and the End of Privacy</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=404</guid>
      <link>http://www.circleofexperts.com/blog/Kids+The+Internet+And+The+End+Of+Privacy.aspx</link>
      <pubDate>Sun, 11 Mar 2007 19:40:47 GMT</pubDate>
      <description>If you're having trouble understanding why and how it's become normative for the broadband generation (12-24) to document their entire lives online, I recommend &lt;a href="http://nymag.com/nymag/author_112"&gt;Emily
Nussbaum&lt;/a&gt;'s &lt;a href="http://nymag.com/news/features/27341/"&gt;Say Everything&lt;/a&gt; in
New York magazine. My favorite section is from &lt;a href="http://shirky.com"&gt;Clay Shirky&lt;/a&gt; of
NYU, who has an amazing gift for metaphor: &lt;blockquote&gt; 
&lt;p&gt;
Shirky describes this generational shift in terms of pidgin versus Creole. 
&lt;/p&gt;
&lt;p&gt;
“Do you know that distinction? Pidgin is what gets spoken when people patch things
together from different languages, so it serves well enough to communicate. But Creole
is what the children speak, the children of pidgin speakers. They impose rules and
structure, which makes the Creole language completely coherent and expressive, on
par with any language. What we are witnessing is the Creolization of media.” 
&lt;/p&gt;
&lt;p&gt;
That’s a cool metaphor, I respond. “I actually don’t think it’s a metaphor,” he says.
“I think there may actually be real neurological changes involved.” 
&lt;/p&gt;
&lt;/blockquote&gt;&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=404" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=404</comments>
      <category>General</category>
      <category>Leadership and Management</category>
      <category>Personal Productivity</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=403</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=403</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=403</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=403</wfw:commentRss>
      <title>Blogs as Business Tools (Investors' Business Daily)</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=403</guid>
      <link>http://www.circleofexperts.com/blog/Blogs+As+Business+Tools+Investors+Business+Daily.aspx</link>
      <pubDate>Wed, 28 Feb 2007 09:43:34 GMT</pubDate>
      <description>Gary Stern of Investors’ Business Daily wrote in a recent article, &lt;a href="http://www.investors.com/editorial/IBDArticles.asp?artsec=24&amp;issue=20070223&amp;view=1"&gt;&lt;em&gt;Blogs
Are Put To Use As Business Machines&lt;/em&gt;&lt;/a&gt; on the significant benefits of unconventional
marketing tools, especially blogs. According to the article, blogs can help greatly
in generating new prospects and business leads. Of course, blog functionality is migrating
steadily to all websites. The Hindu Business Line predicts &lt;a href=”http://www.thehindubusinessline.com/ew/2007/02/26/stories/2007022600080200.htm "&gt;Blogs
may replace typical corporate Web sites&lt;/a&gt;. There is one slight misstatement in the
article. In the quotation from me about the efficacy of referrals, the correct quotation
from me should be, “83% of emails sent via a LinkedIn referral receive a response,
far more than without a referral.” &lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=403" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=403</comments>
      <category>General</category>
      <category>Social Software</category>
      <category>Leadership and Management</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=401</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=401</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=401</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=401</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <strong>
          <blockquote>Social media, user-generated
content, digital egalitarianism … big media has a big problem </blockquote>
          <p>
          </p>
        </strong>... The second tectonic shift that rocked the Internet in recent days
came from Jimmy Wales, the founder of Wikipedia, a free online encyclopedia that allows
visitors to create and edit roughly 1.5 million entries in over 35 languages. 
<p>
The site’s name stems from old school programmer Ward Cunningham’s invention of the
first wiki, which originally drew its name from the Hawaiian word “wiki,” which means
quick.
</p><p>
 In the case of Wikipedia, this refers to the site’s facilitation of quick collaboration
between users in the creation of informational pages.
</p><p>
 On Monday, Wales unveiled a new, free-hosting service called OpenServing, a
site that will offer free hosting and use of the powerful Wikia software to anyone
interested in creating a community site.
</p><p>
 The kicker: Wales intends to make this all available while permitting users
to keep 100 percent of any advertising revenue they earn on their site from ad networks
such as Google Adsense. <a href="http://www.nypress.com/19/50/news&amp;columns/feature.cfm">more</a></p><img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=401" /></body>
      <title>Social Media attacking Big Media</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=401</guid>
      <link>http://www.circleofexperts.com/blog/Social+Media+Attacking+Big+Media.aspx</link>
      <pubDate>Wed, 14 Feb 2007 05:56:00 GMT</pubDate>
      <description>&lt;strong&gt; &lt;blockquote&gt;Social media, user-generated content, digital egalitarianism
… big media has a big problem &lt;/blockquote&gt; 
&lt;p&gt;
&lt;/strong&gt;... The second tectonic shift that rocked the Internet in recent days came
from Jimmy Wales, the founder of Wikipedia, a free online encyclopedia that allows
visitors to create and edit roughly 1.5 million entries in over 35 languages. &gt;
&lt;p&gt;
The site’s name stems from old school programmer Ward Cunningham’s invention of the
first wiki, which originally drew its name from the Hawaiian word “wiki,” which means
quick.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;In the case of Wikipedia, this refers to the site’s facilitation of quick collaboration
between users in the creation of informational pages.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;On Monday, Wales unveiled a new, free-hosting service called OpenServing, a
site that will offer free hosting and use of the powerful Wikia software to anyone
interested in creating a community site.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;The kicker: Wales intends to make this all available while permitting users
to keep 100 percent of any advertising revenue they earn on their site from ad networks
such as Google Adsense. &lt;a href="http://www.nypress.com/19/50/news&amp;amp;columns/feature.cfm"&gt;more&lt;/a&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=401" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=401</comments>
      <category>General</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=400</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=400</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=400</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=400</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
I enjoyed meeting with Jim Fowler yesterday, CEO of <a href="http://jigsaw.com/">Jigsaw</a> (our
wiki <a href="http://thevirtualhandshake.com/wiki.html?page=Jigsaw">profile</a>).
Jigsaw is a marketplace for business contact information. It's very useful for salespeople,
recruiters, researchers, jobseekers, and so on. Some noteable data points:
</p>
        <p>
+ We know from our (<a href="http://www.nitronadvisors.com/">Nitron Advisors</a>')
own experience that the problem with most traditional list services is that their
data is often out-of-date, whereas Jigsaw has attracted a community who are motivated
to cleanse the data on their behalf. 80% of Jigsaw phone numbers are direct dial,
in part because of their approach to gathering data. 
</p>
        <p>
+ Most Jigsaw revenues come from recruiters and financial advisors. 50% of revenue
is from corporate clients, who find the data cleansing service that Jigsaw offers
particularly valuable. All of Salesforce's salesforce uses Jigsaw . Only a small percentage
of corporate customers upload data, but Jim sees that percentage increasing over time. 
</p>
        <p>
+ 1/4 of revenue is from resellers/partners --- you can see a list at <a href="http://jigsaw.com/company_information/partners.xhtml">http://jigsaw.com/company_information/partners.xhtml</a> .
</p>
        <p>
+ He's identified several competitors: <a href="http://www.willyloman.com/">WillyLoman.com</a>,
7 Chinese competitors. Jim claims that he is the only player with significant traction. 
</p>
        <p>
+ As with all social networks, Jigsaw has some users who abuse the system. So like
all data vendors, Jigsaw has started to insert dummy records to track abuse, resale,
and so on of their data.
</p>
        <p>
+ Jim claims that some corporate sales brokers have stopped selling databases with
emails, because of their concern that their lists will end up on Jigsaw.
</p>
        <p>
+ Although many people (<a href="http://www.techcrunch.com/2006/04/10/jigsaw-raises-12-million/">Michael
Arrington</a>, <a href="http://reviews.cnet.com/4520-3000_7-6515498-1.html">Rafe Nadleman</a>)
are critical of Jigsaw on privacy grounds, to date only 200 people have asked to be
removed from Jigsaw, and &gt;2500 people have asked to be added to Jigsaw so they
can proactively manage their data.
</p>
        <p>
+ The database is used heavily; 70% of all contacts in the system are "bought"
at least once a year.
</p>
        <p>
+ Jim claims that the people who are really hurt by Jigsaw are CEOs like him and me,
because it makes executive recruiters more efficient---so that they can steal our
employees more readily. He says "As soon as we're cash flow positive [this year],
I've told all our employees that we're giving free lunches every day. We have to do
what Google does, because I know that so many people are working hard to recruit our
employees."
</p>
        <img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=400" />
      </body>
      <title>Update on Jigsaw, marketplace for business contact information</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=400</guid>
      <link>http://www.circleofexperts.com/blog/Update+On+Jigsaw+Marketplace+For+Business+Contact+Information.aspx</link>
      <pubDate>Sat, 03 Feb 2007 17:46:02 GMT</pubDate>
      <description>    &lt;p&gt;
I enjoyed meeting with Jim Fowler yesterday, CEO of &lt;a href="http://jigsaw.com/"&gt;Jigsaw&lt;/a&gt; (our
wiki &lt;a href="http://thevirtualhandshake.com/wiki.html?page=Jigsaw"&gt;profile&lt;/a&gt;).
Jigsaw is a marketplace for business contact information. It's very useful for salespeople,
recruiters, researchers, jobseekers, and so on. Some noteable data points:
&lt;/p&gt;
&lt;p&gt;
+ We know from our (&lt;a href="http://www.nitronadvisors.com/"&gt;Nitron Advisors&lt;/a&gt;')
own experience that the problem with most traditional list services is that their
data is often out-of-date, whereas Jigsaw has attracted a community who are motivated
to cleanse the data on their behalf. 80% of Jigsaw phone numbers are direct dial,
in part because of their approach to gathering data. 
&lt;/p&gt;
&lt;p&gt;
+ Most Jigsaw revenues come from recruiters and financial advisors. 50% of revenue
is from corporate clients, who find the data cleansing service that Jigsaw offers
particularly valuable. All of Salesforce's salesforce uses Jigsaw . Only a small percentage
of corporate customers upload data, but Jim sees that percentage increasing over time. 
&lt;/p&gt;
&lt;p&gt;
+ 1/4 of revenue is from resellers/partners --- you can see a list at &lt;a href="http://jigsaw.com/company_information/partners.xhtml"&gt;http://jigsaw.com/company_information/partners.xhtml&lt;/a&gt; .
&lt;/p&gt;
&lt;p&gt;
+ He's identified several competitors: &lt;a href="http://www.willyloman.com/"&gt;WillyLoman.com&lt;/a&gt;,
7 Chinese competitors. Jim claims that he is the only player with significant traction. 
&lt;/p&gt;
&lt;p&gt;
+ As with all social networks, Jigsaw has some users who abuse the system. So like
all data vendors, Jigsaw has started to insert dummy records to track abuse, resale,
and so on of their data.
&lt;/p&gt;
&lt;p&gt;
+ Jim claims that some corporate sales brokers have stopped selling databases with
emails, because of their concern that their lists will end up on Jigsaw.
&lt;/p&gt;
&lt;p&gt;
+ Although many people (&lt;a href="http://www.techcrunch.com/2006/04/10/jigsaw-raises-12-million/"&gt;Michael
Arrington&lt;/a&gt;, &lt;a href="http://reviews.cnet.com/4520-3000_7-6515498-1.html"&gt;Rafe Nadleman&lt;/a&gt;)
are critical of Jigsaw on privacy grounds, to date only 200 people have asked to be
removed from Jigsaw, and &amp;gt;2500 people have asked to be added to Jigsaw so they
can proactively manage their data.
&lt;/p&gt;
&lt;p&gt;
+ The database is used heavily; 70% of all contacts in the system are &amp;quot;bought&amp;quot;
at least once a year.
&lt;/p&gt;
&lt;p&gt;
+ Jim claims that the people who are really hurt by Jigsaw are CEOs like him and me,
because it makes executive recruiters more efficient---so that they can steal our
employees more readily. He says &amp;quot;As soon as we're cash flow positive [this year],
I've told all our employees that we're giving free lunches every day. We have to do
what Google does, because I know that so many people are working hard to recruit our
employees.&amp;quot;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=400" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=400</comments>
      <category>General</category>
      <category>Social Software</category>
      <category>Career Acceleration</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=398</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=398</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=398</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=398</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">Dion Hinchcliffe reports on "<a href="http://web2.wsj2.com/ten_ways_to_take_advantage_of_web_20.htm">Ten
Ways To Take Advantage of Web 2.0</a>". <blockquote>One of the questions I get asked
fairly frequently is how people can leverage Web 2.0 techniques in their applications
and infrastructure today. Now that it's getting more well known, more people seem
to be actively interested in making immediate, practical use of Web 2.0 ideas.</blockquote> On
a related note, the new meta-search tool <a href="http://Zuula.com">Zuula</a> looks
very useful. (via <a href="http://www.ere.net/blogs/CyberSleuthing/AAAA63268F6347758AE4A166C1760C3E.asp">Shally</a>)<img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=398" /></body>
      <title>Ten Ways To Take Advantage of Web 2.0</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=398</guid>
      <link>http://www.circleofexperts.com/blog/Ten+Ways+To+Take+Advantage+Of+Web+20.aspx</link>
      <pubDate>Wed, 31 Jan 2007 03:52:33 GMT</pubDate>
      <description>Dion Hinchcliffe reports on "&lt;a href="http://web2.wsj2.com/ten_ways_to_take_advantage_of_web_20.htm"&gt;Ten
Ways To Take Advantage of Web 2.0&lt;/a&gt;". &lt;blockquote&gt;One of the questions I get asked
fairly frequently is how people can leverage Web 2.0 techniques in their applications
and infrastructure today. Now that it's getting more well known, more people seem
to be actively interested in making immediate, practical use of Web 2.0 ideas.&lt;/blockquote&gt; On
a related note, the new meta-search tool &lt;a href="http://Zuula.com"&gt;Zuula&lt;/a&gt; looks
very useful. (via &lt;a href="http://www.ere.net/blogs/CyberSleuthing/AAAA63268F6347758AE4A166C1760C3E.asp"&gt;Shally&lt;/a&gt;)&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=398" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=398</comments>
      <category>General</category>
      <category>Social Software</category>
      <category>Personal Productivity</category>
      <category>Leadership and Management</category>
      <category>Career Acceleration</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=396</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=396</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=396</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=396</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">Big Media’s Crush on Social Networking: <blockquote><p>
Sony, for instance, paid $65 million for a video-sharing site called Grouper.com and
started a nifty service through which you can load your favorite clip from one of
its movies — say, Jack Nicholson barking, “You can’t handle the truth” at Tom Cruise
in “A Few Good Men” — onto your MySpace or Facebook page.
</p><p>
 Over the last few weeks, other media companies have accelerated their efforts
in social networking. 
</p><p>
For example, the Hearst Corporation on Jan. 8 bought a small company called eCrush.com. 
</p><p>
And the Walt Disney Company, the CBS Corporation, Viacom and NBC have all been busy
planning new social networking features for their various Web sites. 
</p></blockquote>more at the <a href="http://www.nytimes.com/2007/01/21/business/yourmoney/21frenzy.html?_r=1&amp;ref=technology&amp;oref=slogin">NY
Times</a><img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=396" /></body>
      <title>Big Media Crush on Social Networking</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=396</guid>
      <link>http://www.circleofexperts.com/blog/Big+Media+Crush+On+Social+Networking.aspx</link>
      <pubDate>Tue, 23 Jan 2007 04:42:41 GMT</pubDate>
      <description>Big Media’s Crush on Social Networking: 
&lt;blockquote&gt; 
&lt;p&gt;
Sony, for instance, paid $65 million for a video-sharing site called Grouper.com and
started a nifty service through which you can load your favorite clip from one of
its movies — say, Jack Nicholson barking, “You can’t handle the truth” at Tom Cruise
in “A Few Good Men” — onto your MySpace or Facebook page.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Over the last few weeks, other media companies have accelerated their efforts
in social networking. 
&lt;/p&gt;
&lt;p&gt;
For example, the Hearst Corporation on Jan. 8 bought a small company called eCrush.com. 
&lt;/p&gt;
&lt;p&gt;
And the Walt Disney Company, the CBS Corporation, Viacom and NBC have all been busy
planning new social networking features for their various Web sites. 
&lt;/p&gt;
&lt;/blockquote&gt;more at the &lt;a href="http://www.nytimes.com/2007/01/21/business/yourmoney/21frenzy.html?_r=1&amp;amp;ref=technology&amp;amp;oref=slogin"&gt;NY
Times&lt;/a&gt;&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=396" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=396</comments>
      <category>General</category>
      <category>Public Markets Investing</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=394</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=394</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=394</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=394</wfw:commentRss>
      <slash:comments>1</slash:comments>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
Thanks to some regulatory arbitrage, <a href="http://www.allfreecalls.net/">AllFreeCalls</a>will
let you make phone calls to many foreign countries for free.
</p>
        <p>
 Dial 712-858-8094, and at the prompt dial 011, the country code you are calling,
and the number you wish to call.
</p>
        <p>
 Easy. Some of the bloggers writing about this call this <a href="http://www.techcrunch.com/2007/01/12/complicated-laws-free-calls/">"free"</a>,
but that's a bit misleading. 
</p>
        <p>
Because AllFreeCalls is taking advantage of certain government <a href="http://saunderslog.com/2006/10/11/whats-with-the-712-area-code/">subsidies</a>,
you as a taxpayer are really paying for this call. 
</p>
        <img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=394" />
      </body>
      <title>The U.S. government wants to subsidize your phone calls</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=394</guid>
      <link>http://www.circleofexperts.com/blog/The+US+Government+Wants+To+Subsidize+Your+Phone+Calls.aspx</link>
      <pubDate>Thu, 18 Jan 2007 08:53:42 GMT</pubDate>
      <description>&lt;p&gt;
Thanks to some regulatory arbitrage, &lt;a href="http://www.allfreecalls.net/"&gt;AllFreeCalls&lt;/a&gt;will
let you make phone calls to many foreign countries for free.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Dial 712-858-8094, and at the prompt dial 011, the country code you are calling,
and the number you wish to call.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Easy. Some of the bloggers writing about this call this &lt;a href="http://www.techcrunch.com/2007/01/12/complicated-laws-free-calls/"&gt;"free"&lt;/a&gt;,
but that's a bit misleading. 
&lt;/p&gt;
&lt;p&gt;
Because AllFreeCalls is taking advantage of certain government &lt;a href="http://saunderslog.com/2006/10/11/whats-with-the-712-area-code/"&gt;subsidies&lt;/a&gt;,
you as a taxpayer are really paying for this call. 
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=394" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=394</comments>
      <category>General</category>
      <category>Personal Productivity</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=393</trackback:ping>
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      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=393</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=393</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=393</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">Via recruiting expert Shally Stackerl,
the <a href="http://www.ere.net/articles/db/48F77241BD4948E3980539C77702E35F.asp">pros
and cons of sites like LinkedIn, Spoke, and Plaxo .</a><img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=393" /></body>
      <title>Pros and cons of online networks</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=393</guid>
      <link>http://www.circleofexperts.com/blog/Pros+And+Cons+Of+Online+Networks.aspx</link>
      <pubDate>Thu, 11 Jan 2007 04:42:26 GMT</pubDate>
      <description>Via recruiting expert Shally Stackerl, the &lt;a href="http://www.ere.net/articles/db/48F77241BD4948E3980539C77702E35F.asp"&gt;pros
and cons of sites like LinkedIn, Spoke, and Plaxo .&lt;/a&gt;&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=393" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=393</comments>
      <category>General</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=389</trackback:ping>
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      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=389</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=389</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=389</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
I've recently talked with a few people about '<a href="http://www.micropersuasion.com/2005/12/2006_trends_to_.html">social
commerce</a>'---the idea that our online business activities will both reflect and
in part be driven by our personal social network. 
</p>
        <p>
My coauthor <a href="http://thevirtualhandshake.com/scott-allen.html">Scott Allen </a>recently
did a market research study on <a href="http://www.thevirtualhandshake.com/blog/2006/07/21/survey-findings-transactional-trust-in-social-commerce">"Transactional
Trust in Social Commerce"</a>, which provides some context on this. 
</p>
        <p>
For example, many people would prefer to buy a used car from a friend or a friend
of a friend, rather than a stranger.
</p>
        <p>
 The social context is particularly important, in my experience, when purchasing
services as opposed to products. Why? 
</p>
        <p>
Because the quality of a service varies wildly depending on the motivation and context
of the service-provider.
</p>
        <p>
 For example, my wife and I are currently evaluating some contractors to do some
renovation for us, and a contractor who lives near us and knows some of our friends
socially is less likely to rip us off than someone who is a stranger. 
</p>
        <p>
Amazon has a primitive version of this functionality, in that I can see that people
who like book A also like book B. 
</p>
        <p>
I've also seen quite a few startups who are working on various variations of, 'What
is an efficient way to buy stuff from friends as opposed to strangers?" 
</p>
        <p>
See for example <a href="http://www.stylehive.com">www.stylehive.com</a> and <a href="http://www.thisnext.com">www.thisnext.com</a>. 
</p>
        <p>
This was supposed to be a significant part of <a href="http://Tribe.net">Tribe</a>'s
business model, and some of the local services directories (e.g., <a href="http://Yelp.com">Yelp</a>, <a href="http://LinkedIn.com">LinkedIn</a>)
are also trying to leverage the fact that you trust your friends' (or friends of friends
of friends) recommendations. I see several advantages of socializing commerce, in
general: 
</p>
        <p>
1. <strong>Higher likelihood of truth in advertising.</strong></p>
        <p>
          <strong> </strong>The friend is less likely to lie about how lemony the used
car is, because he knows that interacting with you is a repeated game, not a one-time
game.
</p>
        <p>
 2. <strong>Reduced purchase cost because of fewer intermediaries. </strong></p>
        <p>
By buying a car from a friend, you don't have to pay a dealer's markup. 
</p>
        <p>
3. <strong>Reduced costs of identifying the right product.</strong></p>
        <p>
          <strong> </strong>Friends (or friends of friends) tend to have similar tastes.
If my friend is (like me) a city dad with a child, then my friend is also likely to
have a car to sell me that suits the needs of me and my family. 
</p>
        <p>
4. <strong>Helping out your friends/your community.</strong></p>
        <p>
          <strong> </strong>No one does a business transaction unless he/she derives some
benefit. You'd rather that your friend gets the economic benefit of selling a car
than a stranger. 
</p>
        <p>
So does it make sense to use online networks to make commerce more social? 
</p>
        <p>
To evaluate against the criteria I listed:
</p>
        <p>
 1. <strong>Higher likelihood of truth in advertising.</strong></p>
        <p>
          <strong> </strong>Possibly also true online. However, online we already have
measures of reputation that are not dependent on me knowing someone who knows the
person in question: eBay's reputation functionality, <a href="http://Rapleaf.com">Rapleaf</a>,
etc.
</p>
        <p>
 2. <strong>Reduced purchase cost. </strong></p>
        <p>
I think in most cases this doesn't apply online, and in fact the purchase cost when
buying via a social network can be higher because I lose the advantage of a broad
seller base competing with one another. In addition, somehow the intermediary (e.g.,
Amazon, eBay) has to make a markup. If I'm buying something online anyway, then I've
got access to a shopping comparison engine which will lower my purchase cost to the
bare minimum. 
</p>
        <p>
3. <strong>Reduced costs of identifying the right product. </strong></p>
        <p>
This is likely true, but only for a small number of products. For many products, my
friends are not necessarily more knowledgeable about the product category than Cnet.com---so
I should really just buy what Cnet recommends, not what my friends are buying. The
one advantage of buying what my friends recommend is that, if conforming is my goal,
this helps me to conform. 
</p>
        <p>
If everyone else pays a premium for an iPod or Treo 650 then clearly I must buy one
too. 
</p>
        <p>
4. <strong>Helping out your friends/your community.</strong></p>
        <p>
 To some extent this is also true online.
</p>
        <p>
 However, I doubt it's a big motivation for many people. Research from the likes
of Forrester, Resource Interactive and Morgan Stanley is also beginning to focus on
a new generation of consumers they term the Millennials (aka, “Generation Y”) who
range in age from 18-26 years old. 
</p>
        <p>
Their buying patterns differ from prior generations. The Millennials exceed the Boomers
in size, distrust media and have little to no affinity for brands.
</p>
        <p>
 As opposed to earlier generations, they value their peers’ advice and validation:
therefore, CNet recommendations are less valuable. Jeff Leventhal, CEO of <a href="http://Spinback.com">Spinback</a>,
observed, "this generation is the largest consumer group to date and will shift the
commerce paradigm." 
</p>
        <p>
It's clear that many people like doing business with others in their community, or
with others to whom they're interconnected. Think how many offices have an internal
email list for people to sell sporting tickets, TVs, etc. 
</p>
        <p>
Think of the bulletin boards with things for sale that you'll see in many churches
or synagogues. However, if you are already doing commerce online as opposed to face-to-face,
I'd argue that in many cases it's irrational to make your commerce decisions dependent
on your social ties.
</p>
        <p>
 In most cases it's more rational to just buy things via a comparison shopping
engine (Shopzilla, Froogle, etc.), particularly when buying a commodity good that
could otherwise be found in a few block radius. 
</p>
        <p>
The good news for the startups trying to do something in this area: first, many people
are irrational and will prefer to buy via a social intermediary, even if they get
a worse deal. And second, for certain types of purchases buying via a social intermediary
can be more rational, especially when the item is a not a common good, but rather
a unique or collectible item. 
</p>
        <p>
Used cars are the most obvious example, because there are so many ways in which the
seller can deceive you about the true value of the product. 
</p>
        <p>
If you're a <a href="http://www.davidrowan.com/2002/07/times-ebays-creation-myth-exposed.html">Pez
dispenser </a>collector, fellow members of your community can also turn you on to
an impulse purchase which you would not have searched for yourself on Shopzilla, but
which you are excited to buy because a trusted peer refers you to it. Feedback welcome. 
</p>
        <img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=389" />
      </body>
      <title>Social Commerce: Do you want to do business with your friends?</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=389</guid>
      <link>http://www.circleofexperts.com/blog/Social+Commerce+Do+You+Want+To+Do+Business+With+Your+Friends.aspx</link>
      <pubDate>Tue, 02 Jan 2007 05:55:01 GMT</pubDate>
      <description>&lt;p&gt;
I've recently talked with a few people about '&lt;a href="http://www.micropersuasion.com/2005/12/2006_trends_to_.html"&gt;social
commerce&lt;/a&gt;'---the idea that our online business activities will both reflect and
in part be driven by our personal social network. 
&lt;/p&gt;
&lt;p&gt;
My coauthor &lt;a href="http://thevirtualhandshake.com/scott-allen.html"&gt;Scott Allen &lt;/a&gt;recently
did a market research study on &lt;a href="http://www.thevirtualhandshake.com/blog/2006/07/21/survey-findings-transactional-trust-in-social-commerce"&gt;"Transactional
Trust in Social Commerce"&lt;/a&gt;, which provides some context on this. 
&lt;/p&gt;
&lt;p&gt;
For example, many people would prefer to buy a used car from a friend or a friend
of a friend, rather than a stranger.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;The social context is particularly important, in my experience, when purchasing
services as opposed to products. Why? 
&lt;/p&gt;
&lt;p&gt;
Because the quality of a service varies wildly depending on the motivation and context
of the service-provider.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;For example, my wife and I are currently evaluating some contractors to do some
renovation for us, and a contractor who lives near us and knows some of our friends
socially is less likely to rip us off than someone who is a stranger. 
&lt;/p&gt;
&lt;p&gt;
Amazon has a primitive version of this functionality, in that I can see that people
who like book A also like book B. 
&lt;/p&gt;
&lt;p&gt;
I've also seen quite a few startups who are working on various variations of, 'What
is an efficient way to buy stuff from friends as opposed to strangers?" 
&lt;/p&gt;
&lt;p&gt;
See for example &lt;a href="http://www.stylehive.com"&gt;www.stylehive.com&lt;/a&gt; and &lt;a href="http://www.thisnext.com"&gt;www.thisnext.com&lt;/a&gt;. 
&lt;/p&gt;
&lt;p&gt;
This was supposed to be a significant part of &lt;a href="http://Tribe.net"&gt;Tribe&lt;/a&gt;'s
business model, and some of the local services directories (e.g., &lt;a href="http://Yelp.com"&gt;Yelp&lt;/a&gt;, &lt;a href="http://LinkedIn.com"&gt;LinkedIn&lt;/a&gt;)
are also trying to leverage the fact that you trust your friends' (or friends of friends
of friends) recommendations. I see several advantages of socializing commerce, in
general: 
&lt;/p&gt;
&lt;p&gt;
1. &lt;strong&gt;Higher likelihood of truth in advertising.&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;The friend is less likely to lie about how lemony the used
car is, because he knows that interacting with you is a repeated game, not a one-time
game.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;2. &lt;strong&gt;Reduced purchase cost because of fewer intermediaries. &lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
By buying a car from a friend, you don't have to pay a dealer's markup. 
&lt;/p&gt;
&lt;p&gt;
3. &lt;strong&gt;Reduced costs of identifying the right product.&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;Friends (or friends of friends) tend to have similar tastes.
If my friend is (like me) a city dad with a child, then my friend is also likely to
have a car to sell me that suits the needs of me and my family. 
&lt;/p&gt;
&lt;p&gt;
4. &lt;strong&gt;Helping out your friends/your community.&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;No one does a business transaction unless he/she derives some
benefit. You'd rather that your friend gets the economic benefit of selling a car
than a stranger. 
&lt;/p&gt;
&lt;p&gt;
So does it make sense to use online networks to make commerce more social? 
&lt;/p&gt;
&lt;p&gt;
To evaluate against the criteria I listed:
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;1. &lt;strong&gt;Higher likelihood of truth in advertising.&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;Possibly also true online. However, online we already have
measures of reputation that are not dependent on me knowing someone who knows the
person in question: eBay's reputation functionality, &lt;a href="http://Rapleaf.com"&gt;Rapleaf&lt;/a&gt;,
etc.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;2. &lt;strong&gt;Reduced purchase cost. &lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
I think in most cases this doesn't apply online, and in fact the purchase cost when
buying via a social network can be higher because I lose the advantage of a broad
seller base competing with one another. In addition, somehow the intermediary (e.g.,
Amazon, eBay) has to make a markup. If I'm buying something online anyway, then I've
got access to a shopping comparison engine which will lower my purchase cost to the
bare minimum. 
&lt;/p&gt;
&lt;p&gt;
3. &lt;strong&gt;Reduced costs of identifying the right product. &lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
This is likely true, but only for a small number of products. For many products, my
friends are not necessarily more knowledgeable about the product category than Cnet.com---so
I should really just buy what Cnet recommends, not what my friends are buying. The
one advantage of buying what my friends recommend is that, if conforming is my goal,
this helps me to conform. 
&lt;/p&gt;
&lt;p&gt;
If everyone else pays a premium for an iPod or Treo 650 then clearly I must buy one
too. 
&lt;/p&gt;
&lt;p&gt;
4. &lt;strong&gt;Helping out your friends/your community.&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;To some extent this is also true online.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;However, I doubt it's a big motivation for many people. Research from the likes
of Forrester, Resource Interactive and Morgan Stanley is also beginning to focus on
a new generation of consumers they term the Millennials (aka, “Generation Y”) who
range in age from 18-26 years old. 
&lt;/p&gt;
&lt;p&gt;
Their buying patterns differ from prior generations. The Millennials exceed the Boomers
in size, distrust media and have little to no affinity for brands.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;As opposed to earlier generations, they value their peers’ advice and validation:
therefore, CNet recommendations are less valuable. Jeff Leventhal, CEO of &lt;a href="http://Spinback.com"&gt;Spinback&lt;/a&gt;,
observed, "this generation is the largest consumer group to date and will shift the
commerce paradigm." 
&lt;/p&gt;
&lt;p&gt;
It's clear that many people like doing business with others in their community, or
with others to whom they're interconnected. Think how many offices have an internal
email list for people to sell sporting tickets, TVs, etc. 
&lt;/p&gt;
&lt;p&gt;
Think of the bulletin boards with things for sale that you'll see in many churches
or synagogues. However, if you are already doing commerce online as opposed to face-to-face,
I'd argue that in many cases it's irrational to make your commerce decisions dependent
on your social ties.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;In most cases it's more rational to just buy things via a comparison shopping
engine (Shopzilla, Froogle, etc.), particularly when buying a commodity good that
could otherwise be found in a few block radius. 
&lt;/p&gt;
&lt;p&gt;
The good news for the startups trying to do something in this area: first, many people
are irrational and will prefer to buy via a social intermediary, even if they get
a worse deal. And second, for certain types of purchases buying via a social intermediary
can be more rational, especially when the item is a not a common good, but rather
a unique or collectible item. 
&lt;/p&gt;
&lt;p&gt;
Used cars are the most obvious example, because there are so many ways in which the
seller can deceive you about the true value of the product. 
&lt;/p&gt;
&lt;p&gt;
If you're a &lt;a href="http://www.davidrowan.com/2002/07/times-ebays-creation-myth-exposed.html"&gt;Pez
dispenser &lt;/a&gt;collector, fellow members of your community can also turn you on to
an impulse purchase which you would not have searched for yourself on Shopzilla, but
which you are excited to buy because a trusted peer refers you to it. Feedback welcome. 
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=389" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=389</comments>
      <category>General</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=387</trackback:ping>
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      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=387</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=387</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=387</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">Back in 2002-3, <a href="http://www.thevirtualhandshake.com/scott-allen.html">Scott
Allen</a> and I started work on a book about online networks and social software,
what today people call Web 2.0. It's a great sign of the now-mainstream acceptance
of these technologies that Time magazine's "Man of the Year" is "You"---and discusses
all of the technologies we cover in our <a href="http://www.Thevirtualhandshake.com">book</a> and
the <a href="http://www.Thevirtualhandshake.com">Thevirtualhandshake.com</a> website.
This choice of cover story also sells more copies of Time magazine than writing about
some of the less positive news from 2007 (war, etc.)<img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=387" /></body>
      <title>Man of the Year: You (and youtube)</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=387</guid>
      <link>http://www.circleofexperts.com/blog/Man+Of+The+Year+You+And+Youtube.aspx</link>
      <pubDate>Sun, 17 Dec 2006 12:57:04 GMT</pubDate>
      <description>Back in 2002-3, &lt;a href="http://www.thevirtualhandshake.com/scott-allen.html"&gt;Scott
Allen&lt;/a&gt; and I started work on a book about online networks and social software,
what today people call Web 2.0. It's a great sign of the now-mainstream acceptance
of these technologies that Time magazine's "Man of the Year" is "You"---and discusses
all of the technologies we cover in our &lt;a href="http://www.Thevirtualhandshake.com"&gt;book&lt;/a&gt; and
the &lt;a href="http://www.Thevirtualhandshake.com"&gt;Thevirtualhandshake.com&lt;/a&gt; website.
This choice of cover story also sells more copies of Time magazine than writing about
some of the less positive news from 2007 (war, etc.)&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=387" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=387</comments>
      <category>General</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=377</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=377</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=377</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=377</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">Our COO, Scott Lichtman, is speaking at
this event: 
<p align="center"><strong>New York County Lawyers’ Association’s Cyberspace Law Committee</strong></p><p align="center">
presents
</p><p align="center">
Web 2.0: Upgrade Your Web Marketing 
</p><p></p><p><b>The Internet is upgrading to version 2.0 and so should your law firm's marketing.
More and more lawyers are taking their practices to the next level and this forum
should help you do the same. Take an evening to familiarize yourself with how blogging,
online referral networks, research-sharing wikis and more can expand your firm’s
profile and attract prospective clients.</b></p><p><b></b></p><p align="center"><b><u>SPEAKERS</u></b></p><p align="center"><img width="457" height="396" src="Web%202%200%20Forum%20Upgrade%20(2)_files/image001.gif" /></p><p><b>Scott Lichtman</b></p><p>
COO, Nitron Advisors
</p><p>
Scott Lichtman is COO of Nitron Advisors (<a href="http://www.nitronadvisors.com/">www.nitronadvisors.com</a>),
a provider of senior industry executives with specialized backgrounds to law firms
for testimony and to investment funds for market advice. Nitron Advisors extensively
applies Web 2.0 technologies – including blogs, peer referral networks, online
expertise acquisition services, specialized professional search engines and live interactions
– to acquire clients and experts as well as build awareness for the firm’s
capabilities. 
</p><p></p><p></p><b>Martin Schwimmer, Esq.</b><p>
Partner, Schwimmer Mitchell Law Firm
</p><p><a name="#top"></a>Martin Schwimmer is co-founder and Partner at Schwimmer Mitchell.
He represents owners of some of the most famous and soon-to-be-famous trademarks in
the world. He focuses on international and domestic trademark and domain name counseling,
prosecution and litigation. Martin was General Counsel to an ICANN-accredited domain
name registrar and continues to represent domain name companies. Martin was a partner
at Fross Zelnick Lehrman &amp; Zissu. Managing Intellectual Property Magazine selected
Martin as one of the best trademark lawyers in the United States. Martin writes and
speaks frequently on trademark and domain name issues and is editor of The Trademark
Blog, <a href="http://www.schwimmerlegal.com/">www.schwimmerlegal.com</a>, one of
the most popular blogs on the Internet in this field of law (and generally ranked
#1 by Google in this niche).
</p><p></p><h5>Bruce MacEwan
</h5><p>
Creator and Host of <a href="http://AdamSmithEsq.com">AdamSmithEsq.com</a></p><p>
Bruce MacEwan is a lawyer as well as a consultant to law firms on strategic and economic
issues. He publishes the site “Adam Smith, Esq.” providing insights into
the business of law firms, which generates 250,000 page views per month. You can read
it at <a href="http://www.adamsmithesq.com/">www.AdamSmithEsq.com</a>. In his consulting
practice, Bruce provides guidance on how to expand one’s business in the legal
world. A recent engagement, for example, was a return-on-investment analysis of a
knowledge management initiative at an AmLaw 20 practice. He’s also produced
empirical studies of the structure of the profession, working with leading law professors.
Most relevant to tonight, he has witnessed fascinating situations in which Web 2.0
technologies are being used to the fullest in law and related professional services.
Bruce has written for or been the subject of articles in: The National Law Journal,
Law Firm, Inc., Law Technology News as well as the Wall Street Journal and Web 2.0
magazine. He is a member of the New York State Bar Association’s committee on
Law Practice Management.
</p><p><b></b></p><p><b>Natalie Sulimani</b>, Event Co-Chair, NYCLA Cyberspace Law Executive Committee; 
</p><p><b>Ron Katter and Henry Diaz</b>, Event Co-Chairs, Co-Chairs NYCLA Solo and Small
Firm Practice Committee
</p><p></p><p><b>Thursday, November 16, 2006, 6:00 - 8:00 PM</b></p><p><b></b></p><h5>NYCLA Home of Law - 14 Vesey Street
</h5><p><b>(between Broadway and Church Street)</b></p><p><b>RSVP</b>: DLAMB(AT)nycla.org, Subject: "November 16 Forum". Entrance and facilities
for those with disabilities are available. For wheelchair access, a ramp is provided.
Please call 212 267-6646 at least one day in advance to make arrangements.
</p><img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=377" /></body>
      <title>New York County Lawyers Association: Upgrade Your Web Marketing with Web 2.0 Technologies</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=377</guid>
      <link>http://www.circleofexperts.com/blog/New+York+County+Lawyers+Association+Upgrade+Your+Web+Marketing+With+Web+20+Technologies.aspx</link>
      <pubDate>Tue, 14 Nov 2006 18:38:59 GMT</pubDate>
      <description>Our COO, Scott Lichtman, is speaking at this event:

&lt;p align="center"&gt;
&lt;strong&gt;New York County Lawyers&amp;#8217; Association&amp;#8217;s Cyberspace Law Committee&lt;/strong&gt;
&lt;/p&gt;
&lt;p align="center"&gt;
presents
&lt;/p&gt;
&lt;p align="center"&gt;
Web 2.0: Upgrade Your Web Marketing 
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;The Internet is upgrading to version 2.0 and so should your law firm's marketing.
More and more lawyers are taking their practices to the next level and this forum
should help you do the same. Take an evening to familiarize yourself with how blogging,
online referral networks, research-sharing wikis and more can expand your firm&amp;#8217;s
profile and attract prospective clients.&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt; &lt;/b&gt;
&lt;/p&gt;
&lt;p align="center"&gt;
&lt;b&gt;&lt;u&gt;SPEAKERS&lt;/u&gt;&lt;/b&gt;
&lt;/p&gt;
&lt;p align="center"&gt;
&lt;img width="457" height="396" src="Web%202%200%20Forum%20Upgrade%20(2)_files/image001.gif" /&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;Scott Lichtman&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
COO, Nitron Advisors
&lt;/p&gt;
&lt;p&gt;
Scott Lichtman is COO of Nitron Advisors (&lt;a href="http://www.nitronadvisors.com/"&gt;www.nitronadvisors.com&lt;/a&gt;),
a provider of senior industry executives with specialized backgrounds to law firms
for testimony and to investment funds for market advice. Nitron Advisors extensively
applies Web 2.0 technologies &amp;#8211; including blogs, peer referral networks, online
expertise acquisition services, specialized professional search engines and live interactions
&amp;#8211; to acquire clients and experts as well as build awareness for the firm&amp;#8217;s
capabilities. 
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;b&gt;Martin Schwimmer, Esq.&lt;/b&gt; 
&lt;p&gt;
Partner, Schwimmer Mitchell Law Firm
&lt;/p&gt;
&lt;p&gt;
&lt;a name="#top"&gt;&lt;/a&gt;Martin Schwimmer is co-founder and Partner at Schwimmer Mitchell.
He represents owners of some of the most famous and soon-to-be-famous trademarks in
the world. He focuses on international and domestic trademark and domain name counseling,
prosecution and litigation. Martin was General Counsel to an ICANN-accredited domain
name registrar and continues to represent domain name companies. Martin was a partner
at Fross Zelnick Lehrman &amp;amp; Zissu. Managing Intellectual Property Magazine selected
Martin as one of the best trademark lawyers in the United States. Martin writes and
speaks frequently on trademark and domain name issues and is editor of The Trademark
Blog, &lt;a href="http://www.schwimmerlegal.com/"&gt;www.schwimmerlegal.com&lt;/a&gt;, one of
the most popular blogs on the Internet in this field of law (and generally ranked
#1 by Google in this niche).
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;h5&gt;Bruce MacEwan
&lt;/h5&gt;
&lt;p&gt;
Creator and Host of &lt;a href="http://AdamSmithEsq.com"&gt;AdamSmithEsq.com&lt;/a&gt;
&lt;/p&gt;
&lt;p&gt;
Bruce MacEwan is a lawyer as well as a consultant to law firms on strategic and economic
issues. He publishes the site &amp;#8220;Adam Smith, Esq.&amp;#8221; providing insights into
the business of law firms, which generates 250,000 page views per month. You can read
it at &lt;a href="http://www.adamsmithesq.com/"&gt;www.AdamSmithEsq.com&lt;/a&gt;. In his consulting
practice, Bruce provides guidance on how to expand one&amp;#8217;s business in the legal
world. A recent engagement, for example, was a return-on-investment analysis of a
knowledge management initiative at an AmLaw 20 practice. He&amp;#8217;s also produced
empirical studies of the structure of the profession, working with leading law professors.
Most relevant to tonight, he has witnessed fascinating situations in which Web 2.0
technologies are being used to the fullest in law and related professional services.
Bruce has written for or been the subject of articles in: The National Law Journal,
Law Firm, Inc., Law Technology News as well as the Wall Street Journal and Web 2.0
magazine. He is a member of the New York State Bar Association&amp;#8217;s committee on
Law Practice Management.
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt; &lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;Natalie Sulimani&lt;/b&gt;, Event Co-Chair, NYCLA Cyberspace Law Executive Committee; 
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;Ron Katter and Henry Diaz&lt;/b&gt;, Event Co-Chairs, Co-Chairs NYCLA Solo and Small
Firm Practice Committee
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;Thursday, November 16, 2006, 6:00 - 8:00 PM&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt; &lt;/b&gt;
&lt;/p&gt;
&lt;h5&gt;NYCLA Home of Law - 14 Vesey Street
&lt;/h5&gt;
&lt;p&gt;
&lt;b&gt;(between Broadway and Church Street)&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;RSVP&lt;/b&gt;: DLAMB(AT)nycla.org, Subject: "November 16 Forum". Entrance and facilities
for those with disabilities are available. For wheelchair access, a ramp is provided.
Please call 212 267-6646 at least one day in advance to make arrangements.
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=377" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=377</comments>
      <category>General</category>
      <category>Social Software</category>
      <category>Career Acceleration</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=374</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=374</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=374</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=374</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">Congratulations to the team at <a href="http://accolo.com">Accolo</a>,
which was just named the <a href="http://accolo.com/pdfs/100_fastest_growing_companies_press_release-10-20-06.pdf">#1
fastest growing private company in the San Francisco Bay Area</a>. Accolo is the company
that <a href="http://accolo.com/pdfs/Accolo_Teten_Acquisition.doc">acquired</a> Teten
Recruiting. For more on their approach to recruiting, see "<a href="http://www.fastcompany.com/resources/networking/teten-allen/050806.html">Use
Online Networks to Find Your Star Employee</a>".<img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=374" /></body>
      <title>#1 fastest growing private company in San Francisco Bay Area</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=374</guid>
      <link>http://www.circleofexperts.com/blog/1+Fastest+Growing+Private+Company+In+San+Francisco+Bay+Area.aspx</link>
      <pubDate>Thu, 09 Nov 2006 16:57:40 GMT</pubDate>
      <description>Congratulations to the team at &lt;a href="http://accolo.com"&gt;Accolo&lt;/a&gt;, which was just
named the &lt;a href="http://accolo.com/pdfs/100_fastest_growing_companies_press_release-10-20-06.pdf"&gt;#1
fastest growing private company in the San Francisco Bay Area&lt;/a&gt;. Accolo is the company
that &lt;a href="http://accolo.com/pdfs/Accolo_Teten_Acquisition.doc"&gt;acquired&lt;/a&gt; Teten
Recruiting. For more on their approach to recruiting, see "&lt;a href="http://www.fastcompany.com/resources/networking/teten-allen/050806.html"&gt;Use
Online Networks to Find Your Star Employee&lt;/a&gt;".&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=374" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=374</comments>
      <category>General</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=370</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=370</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=370</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=370</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <em>From <a href="http://thevirtualhandshake.com/scott-allen.html">Scott
Allen</a>:</em>
        <blockquote>There's a great write-up of <a href="http://www.danah.org/">danah
boyd</a> in Financial Times, which labels her <a href="http://www.ft.com/cms/s/59ab33da-64c4-11db-90fd-0000779e2340.html">the
high priestess of internet friendship</a>. I thought they did a great job, with the
exception of not respecting her preference of not capitalizing her name. In addition
to profiling danah, the article also chronicles the development of Friendster and
MySpace, and others, as well as some of danah's insights on social networking sites.
For one thing, danah found that while these sites have created a few celebrities of
their own, </blockquote>
        <blockquote>...apart from a few intense self-promoters, most
people, Boyd found, were using the sites to present themselves to a small group of
friends and get their recognition and feedback. The sites are an opportunity to define
in public who they are. By providing an audience, and the tools to interact with that
audience, the social networks are satisfying that need. Boyd calls this behaviour
“identity production? and, employing a favourite phrase of hers, says that young people
are trying to “write themselves into being?.</blockquote> The article goes on to talk
about social content sharing, business-oriented social software, and sexual predators.
The latter has been covered a lot in the news lately, but I agree with danah: <blockquote>“The
fears are so painfully overblown,? said Boyd. “Is there porn on MySpace? Of course.
And bullying, sexual teasing and harassment are rampant among teenagers. It is how
you learn to make meaning, cultural roles, norms. These kids need to explore their
life among strangers. Teach them how to negotiate this new world. They need these
public spaces now that other public spaces are closed to them. They need a place that
is theirs. We should not always be chasing them and stopping them from growing up.?</blockquote> There's
more on the tension of commercialization, as well as answers to the questions, "What
are social networks?" and "Do the sites make money?" Even though it's ostensibly just
a profile of danah, all in all this is probably the best article I've seen on the
topic of social networking in a mainstream publication. <img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=370" /></body>
      <title>Online Social Networks in Financial Times</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=370</guid>
      <link>http://www.circleofexperts.com/blog/Online+Social+Networks+In+Financial+Times.aspx</link>
      <pubDate>Mon, 30 Oct 2006 05:07:59 GMT</pubDate>
      <description>&lt;em&gt;From &lt;a href="http://thevirtualhandshake.com/scott-allen.html"&gt;Scott Allen&lt;/a&gt;:&lt;/em&gt; &lt;blockquote&gt;There's
a great write-up of &lt;a href="http://www.danah.org/"&gt;danah boyd&lt;/a&gt; in Financial Times,
which labels her &lt;a href="http://www.ft.com/cms/s/59ab33da-64c4-11db-90fd-0000779e2340.html"&gt;the
high priestess of internet friendship&lt;/a&gt;. I thought they did a great job, with the
exception of not respecting her preference of not capitalizing her name. In addition
to profiling danah, the article also chronicles the development of Friendster and
MySpace, and others, as well as some of danah's insights on social networking sites.
For one thing, danah found that while these sites have created a few celebrities of
their own, &lt;/blockquote&gt;&lt;blockquote&gt;...apart from a few intense self-promoters, most
people, Boyd found, were using the sites to present themselves to a small group of
friends and get their recognition and feedback. The sites are an opportunity to define
in public who they are. By providing an audience, and the tools to interact with that
audience, the social networks are satisfying that need. Boyd calls this behaviour
“identity production? and, employing a favourite phrase of hers, says that young people
are trying to “write themselves into being?.&lt;/blockquote&gt; The article goes on to talk
about social content sharing, business-oriented social software, and sexual predators.
The latter has been covered a lot in the news lately, but I agree with danah: &lt;blockquote&gt;“The
fears are so painfully overblown,? said Boyd. “Is there porn on MySpace? Of course.
And bullying, sexual teasing and harassment are rampant among teenagers. It is how
you learn to make meaning, cultural roles, norms. These kids need to explore their
life among strangers. Teach them how to negotiate this new world. They need these
public spaces now that other public spaces are closed to them. They need a place that
is theirs. We should not always be chasing them and stopping them from growing up.?&lt;/blockquote&gt; There's
more on the tension of commercialization, as well as answers to the questions, "What
are social networks?" and "Do the sites make money?" Even though it's ostensibly just
a profile of danah, all in all this is probably the best article I've seen on the
topic of social networking in a mainstream publication. &lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=370" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=370</comments>
      <category>General</category>
      <category>Social Software</category>
      <category>Personal Productivity</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=369</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=369</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=369</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=369</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">One of the major themes of <a href="http://www.thevirtualhandshake.com"><em>The
Virtual Handshake: Opening Doors and Closing Deals Online</em></a> (see Chapter 16)
is the need to preserve ones corporate and personal virtual reputation. I've long
thought that there was a need for a business that would be a personal PR agent, which
would monitor what's being said about you and destroy any negative information. <blockquote><br />
That business has been launched: <a href="http://www.reputationdefender.com">ReputationDefender</a>.
What I like about the model is that I think it addresses a real concern that people
have (or should have). 10% of Internet searches are for proper names; you are being
evaluated every day online. ReputationDefender's main competition will be the same
competition that PR firms have: people providing the service in-house instead of using
an outside provider. 
</blockquote><blockquote><br />
An interesting question they'll have to address as they scale is verifying the identity
of the person using the service. If I say that I want to monitor the activity of my
child, who verifies that that person is my child? And this is a great tool for stalking
and identity theft (as are ZoomInfo and many other online network services): perhaps
I fill out a form indicating that I want to monitor the online activities of a certain
individual, who may not be me personally. Verifying that a given credit card ties
to the name of the person being investigated is an obvious way to verify identity,
but of course large numbers of credit card numbers are stolen every year. 
</blockquote><blockquote><br />
I agree with <a href="http://mashable.com/2006/10/22/reputationdefender-nuke-those-naked-pics-and-blog-rants/">Pete
Cashmore</a>that it would be preferable to offer a very basic automated tracking service
for free to get people into the system - "entering your credit card details is a massive
barrier for the casual visitor". After all, people can easily use any search engine/blog
reader to view discussion of their name across the net.
</blockquote><blockquote><br />
More <a href="http://www.blogherald.com/2006/10/23/dont-just-claim-it-sue-it/">here</a> and <a href="http://cyber-knowledge.net/blog/2006/10/24/reputationdefender-destroy-all-traces-of-what-youve-posted-in-the-past/">here</a>.
</blockquote><br />
Overall, I'm positive on the company's prospects.
<img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=369" /></body>
      <title>ReputationDefender Protects Your Online Reputation</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=369</guid>
      <link>http://www.circleofexperts.com/blog/ReputationDefender+Protects+Your+Online+Reputation.aspx</link>
      <pubDate>Thu, 26 Oct 2006 17:30:35 GMT</pubDate>
      <description>One of the major themes of &lt;a href="http://www.thevirtualhandshake.com"&gt;&lt;em&gt;The Virtual
Handshake: Opening Doors and Closing Deals Online&lt;/em&gt;&lt;/a&gt; (see Chapter 16) is the
need to preserve ones corporate and personal virtual reputation. I've long thought
that there was a need for a business that would be a personal PR agent, which would
monitor what's being said about you and destroy any negative information. &lt;blockquote&gt; 
&lt;br&gt;
That business has been launched: &lt;a href="http://www.reputationdefender.com"&gt;ReputationDefender&lt;/a&gt;.
What I like about the model is that I think it addresses a real concern that people
have (or should have). 10% of Internet searches are for proper names; you are being
evaluated every day online. ReputationDefender's main competition will be the same
competition that PR firms have: people providing the service in-house instead of using
an outside provider. &gt;
&lt;/blockquote&gt; &lt;blockquote&gt; 
&lt;br&gt;
An interesting question they'll have to address as they scale is verifying the identity
of the person using the service. If I say that I want to monitor the activity of my
child, who verifies that that person is my child? And this is a great tool for stalking
and identity theft (as are ZoomInfo and many other online network services): perhaps
I fill out a form indicating that I want to monitor the online activities of a certain
individual, who may not be me personally. Verifying that a given credit card ties
to the name of the person being investigated is an obvious way to verify identity,
but of course large numbers of credit card numbers are stolen every year. &gt;
&lt;/blockquote&gt; &lt;blockquote&gt; 
&lt;br&gt;
I agree with &lt;a href="http://mashable.com/2006/10/22/reputationdefender-nuke-those-naked-pics-and-blog-rants/"&gt;Pete
Cashmore&lt;/a&gt;that it would be preferable to offer a very basic automated tracking service
for free to get people into the system - "entering your credit card details is a massive
barrier for the casual visitor". After all, people can easily use any search engine/blog
reader to view discussion of their name across the net.&gt;
&lt;/blockquote&gt; &lt;blockquote&gt;
&lt;br&gt;
More &lt;a href="http://www.blogherald.com/2006/10/23/dont-just-claim-it-sue-it/"&gt;here&lt;/a&gt; and &lt;a href="http://cyber-knowledge.net/blog/2006/10/24/reputationdefender-destroy-all-traces-of-what-youve-posted-in-the-past/"&gt;here&lt;/a&gt;.&gt;
&lt;/blockquote&gt; 
&lt;br&gt;
Overall, I'm positive on the company's prospects.&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=369" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=369</comments>
      <category>General</category>
      <category>Personal Productivity</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=367</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=367</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=367</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=367</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <blockquote>"People who access the Internet
for what have become routine functions -- sending emails, writing blogs, and posting
photos and information about themselves on social networking sites -- do not realize
how much of their personal privacy they put at risk, according to Wharton faculty
and legal experts. Nor, they add, have the courts fully addressed the ways in which
the Internet can be harnessed for questionable purposes that encroach on privacy.
" </blockquote>
        <a href="http://www.werbach.com/ ">Kevin Werbach</a> observes: <blockquote>...[L]ots
of situations that used to be private are now public. It's not a question of privacy
but of social norms. Perhaps the answer is just, 'That's too bad.' If someone had
snapped a photo of [the <a href="http://en.wikipedia.org/wiki/Dog_poop_girl">Korean
girl who didn't clean up after her dog on the subway</a>] robbing a bank and she said,
'You can't take a photo of me,' most of us would say, 'Too bad, you were robbing a
bank.' In a perverse way, we're going back to the small town where everyone knows
what everyone else is doing by virtue of the global information superhighway. My point
is, right or wrong, this is going to happen. Google is not going to go away." </blockquote> I
agree that we may be moving to more of a "small town" environment, where your actions
are known to many people, instead of you benefiting from the traditional anonymity
of the big city. However, unfortunately so far there's very little evidence that this
is resulting in an increase in standards of behavior, which would be my preferred
outcome. Unfortunately, for broader societal reasons, we seem to be steadily <a href="http://www2.sunysuffolk.edu/formans/DefiningDeviancy.htm">defining
deviancy down</a>. More at <a href="http://knowledge.wharton.upenn.edu/article/1567.cfm">http://knowledge.wharton.upenn.edu/article/1567.cfm</a><img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=367" /></body>
      <title>Unwitting Exposure: Does Posting Personal Information Online Mean Giving up Privacy?</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=367</guid>
      <link>http://www.circleofexperts.com/blog/Unwitting+Exposure+Does+Posting+Personal+Information+Online+Mean+Giving+Up+Privacy.aspx</link>
      <pubDate>Sun, 22 Oct 2006 16:01:28 GMT</pubDate>
      <description>&lt;blockquote&gt;"People who access the Internet for what have become routine functions
-- sending emails, writing blogs, and posting photos and information about themselves
on social networking sites -- do not realize how much of their personal privacy they
put at risk, according to Wharton faculty and legal experts. Nor, they add, have the
courts fully addressed the ways in which the Internet can be harnessed for questionable
purposes that encroach on privacy. " &lt;/blockquote&gt; &lt;a href="http://www.werbach.com/ "&gt;Kevin
Werbach&lt;/a&gt; observes: &lt;blockquote&gt;...[L]ots of situations that used to be private
are now public. It's not a question of privacy but of social norms. Perhaps the answer
is just, 'That's too bad.' If someone had snapped a photo of [the &lt;a href="http://en.wikipedia.org/wiki/Dog_poop_girl"&gt;Korean
girl who didn't clean up after her dog on the subway&lt;/a&gt;] robbing a bank and she said,
'You can't take a photo of me,' most of us would say, 'Too bad, you were robbing a
bank.' In a perverse way, we're going back to the small town where everyone knows
what everyone else is doing by virtue of the global information superhighway. My point
is, right or wrong, this is going to happen. Google is not going to go away." &lt;/blockquote&gt; I
agree that we may be moving to more of a "small town" environment, where your actions
are known to many people, instead of you benefiting from the traditional anonymity
of the big city. However, unfortunately so far there's very little evidence that this
is resulting in an increase in standards of behavior, which would be my preferred
outcome. Unfortunately, for broader societal reasons, we seem to be steadily &lt;a href="http://www2.sunysuffolk.edu/formans/DefiningDeviancy.htm"&gt;defining
deviancy down&lt;/a&gt;. More at &lt;a href="http://knowledge.wharton.upenn.edu/article/1567.cfm"&gt;http://knowledge.wharton.upenn.edu/article/1567.cfm&lt;/a&gt;&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=367" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=367</comments>
      <category>General</category>
      <category>Social Software</category>
      <category>Personal Productivity</category>
      <category>Leadership and Management</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=364</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=364</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=364</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=364</wfw:commentRss>
      <title>Work.com Opens New Business Community</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=364</guid>
      <link>http://www.circleofexperts.com/blog/Workcom+Opens+New+Business+Community.aspx</link>
      <pubDate>Mon, 16 Oct 2006 15:48:28 GMT</pubDate>
      <description>&lt;em&gt;From &lt;a href="http://thevirtualhandshake.com"&gt;Scott Allen&lt;/a&gt;:&lt;/em&gt; &lt;blockquote&gt;This
week, &lt;a href="http://www.work.com"&gt;Work.com&lt;/a&gt; relaunched in the form of a Web 2.0-ish
business community. The site consists of how-to guides for running your small business,
written by a combination of in-house editors, certified topical experts, and members.
While this has admittedly been done before, Work.com has done a great job on the execution:
- great domain name - a clean, well-organized design - a highly consistent guide format
that includes links to online resources to help you get it done - a team of professional
editors, community leaders and experts to make sure content stays current and appropriate
and to help members get engaged in the community I'm the community leader for the &lt;a href="http://www.work.com/sales_and_marketing/"&gt;Sales
&amp; Marketing Channel&lt;/a&gt;, and there's already a tremendous collection of how-to guides
available on the site, including one I wrote on &lt;a href="http://www.work.com/online-business-networking-767/"&gt;online
business networks&lt;/a&gt;. Here are some of my other favorites related to online networks,
social software, and Web 2.0: 
&lt;ul&gt;
&lt;li&gt;
&lt;a href="http://www.work.com/Small-Business-Blogs-721/"&gt;Small Business Blogs&lt;/a&gt; 
&lt;/li&gt;
&lt;li&gt;
&lt;a href="http://www.work.com/Start-Podcasting-for-Your-Small-Business-1017/"&gt;Start
Podcasting for Your Small Business&lt;/a&gt; 
&lt;/li&gt;
&lt;li&gt;
&lt;a href="http://www.work.com/rss-for-small-business-417"&gt;RSS for Small Business&lt;/a&gt; 
&lt;/li&gt;
&lt;li&gt;
&lt;a href="http://www.work.com/marketing-your-business-with-a-blog-768/"&gt;Marketing Your
Small Business with a Blog&lt;/a&gt; 
&lt;/li&gt;
&lt;li&gt;
&lt;a href="http://www.work.com/managing-small-business-email-233/"&gt;Managing Small Business
E-mail&lt;/a&gt; 
&lt;/li&gt;
&lt;li&gt;
&lt;a href="http://www.work.com/managing-email-overload-184/"&gt;Managing E-mail Overload&lt;/a&gt;
&lt;/li&gt;
&lt;/ul&gt;
I've committed to several more guides in the next few weeks -- I'll post here as they
go up. Also, if you have a particular area of expertise and don't already see it covered
(or at least not as well as you think you could), then you can also &lt;a href="http://members.work.com/CreateGuideSplash.do"&gt;create
a new guide&lt;/a&gt; yourself. If you do, be sure to stop by &lt;a href="http://members.work.com/Scott-Allen"&gt;my
profile&lt;/a&gt; and &lt;a href="http://members.work.com/w/ContactAnotherMember.do?username=Scott-Allen"&gt;send
me a message&lt;/a&gt; so I can have a read and come post comments. Hope to see you at Work.com!&lt;/blockquote&gt; &lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=364" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=364</comments>
      <category>General</category>
      <category>Social Software</category>
      <category>Personal Productivity</category>
      <category>Leadership and Management</category>
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    <item>
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      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=360</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=360</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=360</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <blockquote>Less than three years after
emerging from nowhere, the hot social networking website MySpace is on pace to be
worth a whopping $15 billion in just three more years. Or is it? And is the much smaller
Facebook really worth the $900 million or more Yahoo is reported to have offered for
it? The problem, say Wharton experts, is a dearth of information -- including data
on expected revenue generation and cost structure -- to plug into the standard valuation
models. </blockquote>
        <a href="http://knowledge.wharton.upenn.edu/article/1570.cfm"> http://knowledge.wharton.upenn.edu/article/1570.cfm</a>
        <img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=360" />
      </body>
      <title>Dot-Com Bubble, Part II? Why It is So Hard to Value Social Networking Sites</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=360</guid>
      <link>http://www.circleofexperts.com/blog/DotCom+Bubble+Part+II+Why+It+Is+So+Hard+To+Value+Social+Networking+Sites.aspx</link>
      <pubDate>Thu, 05 Oct 2006 15:32:28 GMT</pubDate>
      <description>&lt;blockquote&gt;Less than three years after emerging from nowhere, the hot social networking
website MySpace is on pace to be worth a whopping $15 billion in just three more years.
Or is it? And is the much smaller Facebook really worth the $900 million or more Yahoo
is reported to have offered for it? The problem, say Wharton experts, is a dearth
of information -- including data on expected revenue generation and cost structure
-- to plug into the standard valuation models. &lt;/blockquote&gt; &lt;a href="http://knowledge.wharton.upenn.edu/article/1570.cfm"&gt; http://knowledge.wharton.upenn.edu/article/1570.cfm&lt;/a&gt; &lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=360" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=360</comments>
      <category>General</category>
      <category>Social Software</category>
      <category>Public Markets Investing</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=359</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=359</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=359</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=359</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">As a followup on my Vistage <a href="http://circleofexperts.com/blog/2006/10/02/slides-from-vistage-ceo-conference-this-week">presentations</a>,
here's "What every CEO needs to know about the array of new tools that foster online
collaboration -- and could revolutionize business": <a href="http://www.businessweek.com/technology/content/jun2006/tc20060605_424102.htm"> Web
2.0 Has Corporate America Spinning</a><img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=359" /></body>
      <title> Web 2.0 Has Corporate America Spinning</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=359</guid>
      <link>http://www.circleofexperts.com/blog/Web+20+Has+Corporate+America+Spinning.aspx</link>
      <pubDate>Wed, 04 Oct 2006 15:10:15 GMT</pubDate>
      <description>As a followup on my Vistage &lt;a href="http://circleofexperts.com/blog/2006/10/02/slides-from-vistage-ceo-conference-this-week"&gt;presentations&lt;/a&gt;,
here's "What every CEO needs to know about the array of new tools that foster online
collaboration -- and could revolutionize business": &lt;a href="http://www.businessweek.com/technology/content/jun2006/tc20060605_424102.htm"&gt; Web
2.0 Has Corporate America Spinning&lt;/a&gt;&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=359" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=359</comments>
      <category>General</category>
      <category>Social Software</category>
      <category>Personal Productivity</category>
      <category>Leadership and Management</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=357</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=357</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=357</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=357</wfw:commentRss>
      <slash:comments>2</slash:comments>
      <title>Slides from Vistage CEO Conference last week</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=357</guid>
      <link>http://www.circleofexperts.com/blog/Slides+From+Vistage+CEO+Conference+Last+Week.aspx</link>
      <pubDate>Mon, 02 Oct 2006 17:00:17 GMT</pubDate>
      <description>I enjoyed speaking at lunch at two &lt;a href="http://www.vistage.com"&gt;Vistage&lt;/a&gt; conferences
this past week, in New York and Chicago. (As background, Vistage is the world's largest
CEO membership organization based on revenue.) You can download my two presentations
here: + Chicago Conference: &lt;a href="http://teten.com/assets/docs/Grow-Sales-Web2-Teten.pdf"&gt;How
to Accelerate Your Company with Web 2.0 Technologies&lt;/a&gt; New York Conference: &lt;a href="http://teten.com/assets/docs/7-Free-Steps-Web_2.0-Teten.pdf"&gt;Seven
Free, Easy Steps to Accelerate Your Business with Web 2.0 Technologies&lt;/a&gt;. I have
also attached the New York handout below in HTML format. Feedback welcome! 
&lt;h1 align="center"&gt;Seven Free, Easy Steps to Accelerate Your Business with Web 2.0
Technologies
&lt;/h1&gt;
&lt;p&gt;
&lt;b&gt;Ch = Character &lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;Co = &lt;/b&gt;&lt;i&gt;Your firm’s &lt;/i&gt;&lt;b&gt;&lt;u&gt;Competence&lt;/u&gt;&lt;/b&gt;&lt;b&gt; &lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;R = &lt;u&gt;R&lt;/u&gt;elevance &lt;/b&gt;of the &lt;i&gt;other &lt;/i&gt;company 
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;S = &lt;u&gt;S&lt;/u&gt;trength &lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;I = &lt;u&gt;I&lt;/u&gt;nformation&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;N = &lt;u&gt;N&lt;/u&gt;umber &lt;/b&gt;of companies
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;D = &lt;u&gt;D&lt;/u&gt;iversity&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt; &lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt; &lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;Value of Your Corporate Network&lt;/b&gt;&lt;b&gt; = D * ∑&lt;i&gt;&lt;sup&gt;N&lt;/sup&gt;&lt;sub&gt;n&lt;/sub&gt;&lt;/i&gt;&lt;sub&gt;=1&lt;/sub&gt; (Ch&lt;i&gt;&lt;sub&gt;n&lt;/sub&gt;&lt;/i&gt; *
Co&lt;i&gt;&lt;sub&gt;n&lt;/sub&gt;&lt;/i&gt; * R&lt;i&gt;&lt;sub&gt;n&lt;/sub&gt; &lt;/i&gt;* S&lt;i&gt;&lt;sub&gt;n&lt;/sub&gt;&lt;/i&gt; * I&lt;i&gt;&lt;sub&gt;n&lt;/sub&gt;&lt;/i&gt;)&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt; &lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt; &lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt; &lt;/b&gt;
&lt;/p&gt;
&lt;table border="1" cellspacing="0" cellpadding="0" width="400"&gt;
&lt;tr&gt;
&lt;td width="75" valign="top"&gt;
&lt;p align="center"&gt;
&lt;b&gt;Attribute&lt;/b&gt;
&lt;/p&gt;
&lt;/td&gt;
&lt;td width="75" valign="top"&gt;
&lt;p align="center"&gt;
&lt;b&gt;Next Step&lt;/b&gt;
&lt;/p&gt;
&lt;/td&gt;
&lt;td width="75" valign="top"&gt;
&lt;p align="center"&gt;
&lt;b&gt;Cost&lt;/b&gt;
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td width="75" valign="top"&gt;
&lt;p&gt;
1)&lt;b&gt; &lt;u&gt;Ch&lt;/u&gt;aracter&lt;/b&gt;
&lt;/p&gt;
&lt;/td&gt;
&lt;td width="75" valign="top"&gt;
&lt;p&gt;
Review your senior executives' profiles on &lt;a href="http://ZoomInfo.com"&gt;ZoomInfo.com&lt;/a&gt;.
&lt;/p&gt;
&lt;/td&gt;
&lt;td width="75" valign="top"&gt;
&lt;p&gt;
$0
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td width="75" valign="top"&gt;
&lt;p&gt;
2)&lt;i&gt; Your firm’s &lt;/i&gt;&lt;b&gt;&lt;u&gt;Co&lt;/u&gt;&lt;/b&gt;&lt;b&gt;mpetence&lt;/b&gt;
&lt;/p&gt;
&lt;/td&gt;
&lt;td width="75" valign="top"&gt;
&lt;p&gt;
Experiment with &lt;a href="http://BasecampHQ.com"&gt;BasecampHQ.com&lt;/a&gt; for project management.
&lt;/p&gt;
&lt;/td&gt;
&lt;td width="75" valign="top"&gt;
&lt;p&gt;
$0 for one project
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td width="75" valign="top"&gt;
&lt;p&gt;
3) &lt;b&gt;&lt;u&gt;R&lt;/u&gt;elevance &lt;/b&gt;of the &lt;i&gt;other &lt;/i&gt;firm
&lt;/p&gt;
&lt;/td&gt;
&lt;td width="75" valign="top"&gt;
&lt;p&gt;
Encourage employees to join &lt;a href="http://LinkedIn.com"&gt;LinkedIn.com&lt;/a&gt;, &lt;a href="http://Xing.com"&gt;Xing.com&lt;/a&gt;,
and other relevant online networks.
&lt;/p&gt;
&lt;/td&gt;
&lt;td width="75" valign="top"&gt;
&lt;p&gt;
$0
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td width="75" valign="top"&gt;
&lt;p&gt;
4) &lt;b&gt;&lt;u&gt;S&lt;/u&gt;trength&lt;/b&gt;
&lt;/p&gt;
&lt;/td&gt;
&lt;td width="75" valign="top"&gt;
&lt;p&gt;
Standardize internal phone calls on &lt;a href="http://Skype.com"&gt;Skype.com&lt;/a&gt;. Encourage
employees to use Instant Messaging services. (They're already doing it, most likely.)
&lt;/p&gt;
&lt;/td&gt;
&lt;td width="75" valign="top"&gt;
&lt;p&gt;
$0
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td width="75" valign="top"&gt;
&lt;p&gt;
5) &lt;b&gt;&lt;u&gt;I&lt;/u&gt;nformation&lt;/b&gt;
&lt;/p&gt;
&lt;/td&gt;
&lt;td width="75" valign="top"&gt;
&lt;p&gt;
Sign up on &lt;a href="http://Bloglines.com"&gt;Bloglines.com&lt;/a&gt;, &lt;a href="http://Technorati.com"&gt;Technorati.com&lt;/a&gt;,
or &lt;a href="http://Topix.net"&gt;Topix.net&lt;/a&gt; for alerts about you and your competitors'
appearances in blogs and news sites.
&lt;/p&gt;
&lt;p&gt;
Join &lt;a href="http://CircleofExperts.com"&gt;CircleofExperts.com&lt;/a&gt; to be eligible for
paid consulting opportunities.
&lt;/p&gt;
&lt;/td&gt;
&lt;td width="75" valign="top"&gt;
&lt;p&gt;
$0
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td width="75" valign="top"&gt;
&lt;p&gt;
6) &lt;b&gt;&lt;u&gt;N&lt;/u&gt;umber &lt;/b&gt;of people
&lt;/p&gt;
&lt;/td&gt;
&lt;td width="75" valign="top"&gt;
&lt;p&gt;
Create standard corporate e-mail signature with strong brand reinforcement.
&lt;/p&gt;
&lt;/td&gt;
&lt;td width="75" valign="top"&gt;
&lt;p&gt;
$0
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td width="75" valign="top"&gt;
&lt;p&gt;
7) &lt;b&gt;&lt;u&gt;D&lt;/u&gt;iversity&lt;/b&gt;
&lt;/p&gt;
&lt;/td&gt;
&lt;td width="75" valign="top"&gt;
&lt;p&gt;
Use &lt;a href="http://Jigsaw.com"&gt;Jigsaw&lt;/a&gt; or &lt;a href="http://Spoke.com"&gt;Spoke.com&lt;/a&gt; to
identify contact information on prospects.
&lt;/p&gt;
&lt;/td&gt;
&lt;td width="75" valign="top"&gt;
&lt;p&gt;
Jigsaw: $0 w/uploaded contacts. Spoke: $50/mo.
&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;
&lt;p&gt;
And one more resource:
&lt;/p&gt;
&lt;table border="1" cellspacing="0" cellpadding="0" width="400&gt;
  &lt;tr&gt;
   &lt;td width="75" valign="top"&gt;
&lt;p&gt;
8) &lt;b&gt;&lt;u&gt;Learn more about Web 2.0 &lt;/u&gt;&lt;/b&gt;
&lt;/p&gt;
&gt;
&lt;td width="50" valign="top"&gt;
&lt;p&gt;
Download &lt;i&gt;The Virtual Handshake: Opening Doors and Closing Deals Online&lt;/i&gt; at www.TheVirtualHandshake.com
&lt;/p&gt;
&lt;/td&gt;
&lt;td width="50" valign="top"&gt;
&lt;p&gt;
$0
&lt;/p&gt;
&lt;/td&gt;
&gt;
&lt;/table&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=357" /&gt;</description>
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        <p>
Nitron Advisors' COO, <a href="http://www.nitronadvisors.com/management">Scott Lichtman</a>,
took detailed notes on last Thursday's panel on "The State of Independent Research"
at the <a href="http://www.nyssa.org">New York Society of Security Analysts</a>. 
</p>
        <p>
It was a well-attended event that covered questions ranging from how independent research
firms are capturing value through new delivery models to the impact of Elliot Spitzer's
global research settlement and prospects for research jobs on the buy-side and sell-side. 
</p>
        <p>
NYSSA notes that, <i>'These are the opinions of speakers at NYSSA's Career Chat on
Independent Research and do not necessarily reflect the opinions of NYSSA or its members.
NYSSA does not endorse or promote any of the opinions or products mentioned.'</i><b></b></p>
        <p>
          <b>SPEAKERS</b>
        </p>
        <p>
Eric Alexander, President, Institutional Services, Wall Street Access<br />
Michael W. Mayhew, Founder and CEO, Integrity Research Associates,LLC<br />
Paul Spillane, President and CEO, Soleil Securities Group, Inc.<br />
David Teten, CEO, Nitron Advisors<br />
David Weild IV, President and CEO,The National Research Exchange<br />
CHAIR: Richard G. Lipstein, Boyden Global Executive Search BIOGRAPHIES<br /></p>
        <b>Eric Alexander</b> is president, institutional services, for Wall Street Access,
which offers research and execution to hedge funds and money managers. 
<p></p><p>
 He is responsible for strategic development of the firm’s research offering,
including coverage of mergers and acquisitions, energy, healthcare, and special situations.
</p><p>
 Previously, he served as director of marketing, and was instrumental in forging
strategic relationships that helped the firm grow over the next decade.
</p><p>
 Prior to joining Wall Street Access, Alexander was a vice president with the
public relations firm Burson Marsteller, where his clients included AT&amp;T and American
Express. 
<br /><br /><br /><b>Michael W. Mayhew</b> is founder and CEO of Integrity Research Associates, LLC,
a ratings, analysis, and consulting firm for the equity research industry.
</p><p>
 Prior to founding his firm, he was CEO and president of Garban Information Systems,
the financial information division of Garban/United News &amp; Media.
</p><p>
 Previously, he was director of strategic planning and business development for
Standard Poor’s Financial Information Services Group.
</p><p>
 Mayhew has been quoted widely by various newswires, newspapers, and industry
magazines, including Reuters, Investment Dealers Digest, Institutional Investor Magazine,
Bloomberg News, Forbes, The Wall Street Journal, The New York Times, Financial Times,
and Business Week.
</p><p>
 He is a member of the Board of Directors of Investorside, the nonprofit trade
organization for the independent research community, and chairs a committee of the
board to establish best practices for the research industry.<br /></p><p>
 <b>Paul Spillane</b>, president and CEO of Soleil Securities Group, Inc., has
been in the securities industry for over 25 years. 
</p><p>
He started his career at Goldman Sachs. where he worked in fixed income, foreign exchange,
commodities, futures, and options products.
</p><p>
 He then moved to Deutsche Bank, serving as managing director and head of global
market sales for the Americas. 
</p><p>
Spillane subsequently transferred to global equities as a senior member of the executive
team responsible for building the global equities businesses.
</p><p>
 Most recently, he was responsible for establishing Deutsche Bank’s Global Relationship
Management program. 
</p><p><b>David Teten</b> is CEO of <a href="http://www.nitronadvisors.com">Nitron Advisors</a>,
a unique research firm that provides hedge funds, private equity funds, venture capital
funds, and law firms with direct access to a global network of carefully selected
frontline industry executives, scientists, academics, and consultants.
</p><p>
 David also is the coauthor of The Virtual Handshake: Opening Doors and Closing
Deals Online, the first business book describing how to take full advantage of blogs,
social network sites, online networks, and other "social software. 
</p><p>
" He runs <a href="http://www.TheVirtualHandshake.com">TheVirtualHandshake.com</a>,
a resource site and blog, and co-writes a monthly column for FastCompany.com.
</p><p>
 Teten was CEO of an executive recruiting firm that he sold to Accolo, and CEO
of GoldNames, an investment bank focusing on serving the internet domain name asset
class.
</p><p>
 He has worked with Bear Stearns’ Investment Banking division as a member of
their technology/defense mergers and acquisitions team, and was a strategy consultant
with Mars &amp; Co.<br /><br /><br /><b>David Weild IV</b> is president and CEO of The National Research Exchange (The
NRE), an innovator in products and services that support capital formation.
</p><p>
 The NRE provides patent-pending analytics and facilities that enable the systematic
evaluation and long-term funding of research and related services.
</p><p>
 Weild served as vice chairman of The NASDAQ Stock Market and spent fourteen
years at Prudential Securities, where he served as president of PrudentialSecurities.com,
head of corporate finance, head of technology investment banking, and head of equity
capital markets.
</p><p>
 He also chaired Prudential’s Equity New Issues Commitment Committee.<br /></p><p>
 <b>PROGRAM DESCRIPTION</b> The entire research industry is undergoing a seismic
shift that will produce both winners and losers in the coming years. 
</p><p>
Some of the more innovative research providers will continue to experience growth,
while the total number of independent research firms is to expected to fall almost
two-thirds by 2009.
</p><p>
 The need for good research, however, will never go away. Learn the reasons for
the coming shakeout and how you can be among the success stories.
</p><p>
 <b>Scott Lichtman's notes:</b> Richard Lipstein Question: Please describe your
business models for independent research. David Weild IV: We are a utility for Wall
Street to get research paid for explicitly, while achieving coverage and liquidity
for smaller public firms. 
</p><p>
Coverage continues to be shed across the industry. Fewer IPOs are symptomatic of this.
There were &lt; 200 IPOS in each of last 3 years.
</p><p>
 Pre-bubble, there were 460 IPOs/year avg. We have 14 patents. 
</p><p>
David Teten: We provide access to frontline industry experts who can provide deep
insight into the companies and industries you are analyzing.
</p><p>
 There is a circle of economic agents around any company – suppliers, customers,
regulatory observers-- who are in an appropriate position to provide fresh information
to investors.
</p><p>
 We provide access to that circle.
</p><p>
 This means your analysts are drawing conclusions and making the buy/sell recommendations
(not us), while you benefit from ready access to unique sources.
</p><p>
 There are three trends that drive the fast growth of our model: 
<br /><br /><br />
1) The destruction of credibility of sell-side research.<br /><br />
2) Trend towards more people, including senior executives, who are managing their
careers individually, without assuming they are wedded long-term to a given firm.
These "corporate alumni’ are an exceptional base of knowledge.<br /><br />
3) A trend towards people having a public, articulated virtual identity, through personal
web sites, bios and resumes online, social network sites, and software that is aggregating
people’s backgrounds into a chronological whole.<br /></p><p>
I discuss these technologies in more depth in <a href="http://www.TheVirtualHandshake.com">The
Virtual Handshake- Opening Doors and Closing Deals Online.</a></p><p>
We are actively seeking out consulting firms and individuals who would like to consult
through our <a href="http://www.circleofexperts.com">platform</a>. 
</p><p>
Paul Spillane, Soleil Securities. Our goal: Premier aggregator and distributor of
intellectual content. 
</p><p>
We are a registered broker dealer. We have a significant distribution platform, analysts
all around the country and an agency trading desk in New York.
</p><p>
 Covering 320 stocks, 32 analysts, 3-5 alternative products. Analysts work when
they want, get paid based on deliverables. 
</p><p>
Incorporating Fixed income, Commodities, Equities, and commentary on data sources. 
</p><p>
If you can think of a new idea, you can provide content in our model. We are looking
for employees, firms to partner with and new sources of content.
</p><p>
 Michael Mayhew: Integrity is the leading provider of information assessment
and evaluation on the research industry. 
</p><p>
We publish research on the industry including a blog, web-based tools, due diligence
on 436 research firms. Now adding 60 firms in Europe to the database.
</p><p>
 We help funds find research to add alpha, and mitigate risk in using research.
Very little due diligence is typically done on hiring a research firm, especially
compared to investing in a fund or fund-of-funds.
</p><p>
 We help funds reduce their risk in hiring a research firm.
</p><p>
 Eric Alexander: We offer clients an integrated service, including access to
a team of leading analysts in M&amp;A, special situations, oil and gas, utilities
and agribusiness.
</p><p>
 We also offer clients access to a proprietary network of healthcare experts.
</p><p>
 Also have a trading desk – important for clients to gain a full range of service
and for us to get paid appropriately. 
</p><p>
We customize offerings for each client. Richard Lipstein Question: What are challenges
facing independent research firms. 
</p><p>
David Teten: Research has a very unusual economic model: You usually get paid well
after the service is delivered, you usually don't know how much you'll get paid, and
neither seller nor the purchaser knows the exact value of the service. 
</p><p>
The value of research varies enormously from highly negative to many millions of dollars,
yet it's not common to define, let alone track, the metrics to place a value/price
on it. 
</p><p>
Also, declining commissions on a per trade basis are putting pressure on the economic
equation. 
</p><p>
Michael Mayhew: 2 major trends. 
<br />
1) Biggest challenge is proving value, day in and day out. 
</p><p>
The kind of research that could be sold 20 yrs ago has changed. Today folks want trading
ideas and proprietary data points. 
</p><p>
Very large % of research firms have a tough time proving value, and probably shouldn’t
be in business. 
<br /></p><p><br />
2) Getting paid is hard, even if you prove value. David Weild IV: A rough statistic:
He took all research analysts, divided by (monthly) trading volume, and got 20,000
shares/analyst. If 50% is program-based, 50% of what's left is algorithm based, and
therefore there's only 5,000 shares traded to pay each analyst.
</p><p>
 That's roughly 250 shares/day. At 5c/share that is not a lot of money to spread
around, and 5c is a high figure by current trading standards.
</p><p>
 The business is fundamentally bankrupt at some level.<br /></p><p>
 Clients want 3 things – 1) access to management, (2) experts, (3) traditional
research. People want things that no one else has. 
</p><p>
Eric Alexander: A lot of what the industry does is a commodity.
</p><p>
 Some of the forms of compensation are a thing of the past.
</p><p>
 It’s much more entrepreneurial now. 
</p><p>
Richard Lipstein Question: Buyside firms are decrying the lack of research but cutting
back on # of research suppliers. 
</p><p>
How did we get in this contradictory situation? David Teten: The buyside is not seeing
enough compelling research from the sell-side.
</p><p>
 However, the number of buyside analysts is way up, which shows a commitment
to proprietary sources. Michael Mayhew: Other trends are happening too.
</p><p>
 There will be a significant reduction in # of firms getting paid. Firms will
separate research fees and execution fees. 
</p><p>
You may only have 20 firms getting commissions, but hundreds getting research checks.
Richard Lipstein Question: Paul, how does one manage a virtual corporation? Paul Spillane:
Everything about the decline in research firms/getting paid is music to our ears. 
</p><p>
This is the only industry I’ve seen that has no idea of COGS (cost of goods sold). 
</p><p>
We love a value-driven model.
</p><p>
 If you can add value, clients will pay you unlimited amounts.
</p><p>
 So good analysts in their virtual workspace are making 2-3x what they did in
a bulge-bracket environment. 
</p><p>
"We manage by compensation." 
</p><p>
The industry needs to get away from the lack of connection between quality and reward
– casual votes on who should get what. 
</p><p>
We have the same regulatory framework that any registered broker-dealer has, with
the analysts being registered 86s or 87s. 
</p><p>
Our good analysts work "24x7" at times because they love the work and get paid well,
and other times take a break. 
</p><p>
"It’s an absolutely fantastic time to be an analyst. The bottom is here." 
</p><p>
The # of stocks covered by bulge-bracket firms is going lower and lower. The bottom
line is here, there will be less people around, but those who are good will be making
money.
</p><p>
 Like Nitron, we only pay an expert when they get a phone call. Eric Alexander:
Research revenues might go from $3.9bn to $3.6bn, but it's still a big opportunity.
</p><p>
 David Weild IV: Wall St research firms are getting smart that they do get paid.
Roughly 50-70% of bulge bracket revenues for an offering are for the deal, and 30%
is to provide coverage, but the funds aren’t always allocated to that purpose. 
</p><p>
It seems like Reuters and Thompson want to know who is consuming their research and
cut out people who are drinking for free. 
</p><p>
The tide is turning on getting paid. Eric Alexander: We are still committed to trading
desk model. It’s hard without a desk; it's integral.
</p><p>
 The buyside sees their traders as integral to their team and so do we.
</p><p>
 AUDIENCE QUESTIONS Q to Soleil: What does it mean for an analyst to "deliver"
value and get paid commensurately? Paul Spillane: There are many ways to signal how
to pay: a voting mechanism, # of visits set up, commissions paid. Clients now are
responsible, e.g. Via the UK's regulations, to say how research is allocated. 
</p><p>
More hedge funds have a formal voting mechanism due to regulatory requirements.
</p><p>
 Checks come in with specific analyst names on them to us. 
</p><p>
Michael Mayhew: All about producing good research.
</p><p>
 To one client that’s management access, to another it's industry expertise,
and to another it's performance recommendations. 
</p><p>
Issue is that if you produce me-too maintenance research, models that don’t outperform,
you have to worry. 
</p><p>
Question: What about outsourcing research to India and other places. 
</p><p>
Eric Alexander: This question is symptomatic of how much has become commoditized.
Reg FD has commoditized information. 
</p><p>
Michael Mayhew: Couple years ago, the avg cost of wall st to cover a company was $192K
– per company. 
</p><p>
There was an absolute need to lower that cost, so moving some research oversees made
a lot of sense. 
</p><p>
But value-add of a research firm can’t be outsourced. David Weild IV: But you can
create new value by leveraging offshore resource.
</p><p>
 It may become a necessity to have competency in offshore inputs. 
</p><p>
Paul Spillane: The last mile is where the value is. We get 7 calls/month from Indian
firms to provide us with outsourcing. 
</p><p>
Most of those analysts don’t have 86s/87s and don’t talk to management.
</p><p>
 Offshores won’t complete with mainline analysts, they will focus on filtering
through existing data in more conventional ways, at least for now.
</p><p>
 Offshore won’t be a huge threat.
</p><p>
 We think $8bn will be paid out, over time, in hard research.
</p><p>
 If you look at outsourcing initiatives in the technology world, JPM outsourced
their platform to IBM in a multi-billion deal, but brought it back in-house when the
deal expired.
</p><p>
 We’ll all experiment with it, but when cost goes up for offshore it will lose
competitiveness. We used to pay $25K for an associate abroad, now its $50K.
</p><p>
 Richard Lipstein: One bulge analyst I know is having increasing quality issues,
exacerbated by language barriers, time differences. 
</p><p>
They didn’t see benefit anymore. Michael Mayhew: I’m concerned about long term risk.
If we outsource associates, when do future senior analysts come from? Are we going
to hire the offshore people and bring them here? David Teten: All of this gloom &amp;
doom is great news for Nitron. 
</p><p>
Offshore people working off same public data further commoditizes publicly available
analytics. Basic Yahoo! finance data is free. 
</p><p>
There are so many hedge funds out there, and they're all obsessed with chasing alpha,
which they can't do with the same tools as everyone else.
</p><p>
 (The hedge fund incubators, incidentally, remind me of the dot-com incubators
we used to see, which is a sign that there is a surplus of hedge funds. 2006 is the
first year when we're on track to see more hedge funds shut down than open up.) 
</p><p>
Audience Question/Observation: In the last few years, lot of great info free on internet
has become available in forms of blogs. 
</p><p>
Incredible corporate-experience types, speaking their minds and providing insights
while going after eyeballs. 
</p><p>
They are getting paid $550K/year monetizing eyeballs (Editor's note: I know extremely
few bloggers earning that type of money!). 
</p><p>
Paul Spillane: This industry has to recognize that as a threat. The audience member
asking the question has worked in tech – so she's better able to know where to find
quality information.
</p><p>
 The insights aren’t there for (isolated) associates to make money.
</p><p>
 Michael Mayhew: There is a model that’s been developed over a few years, for
readily available info: Research that is restricted to small # of clients (and which
delivers alpha). 
</p><p>
Hedge funds will pay lots and lots of money for restricted access, which means 30,40,
or 60 clients. Hedges won’t trade off blog content because it's available to thousands/millions
of people. 
</p><p>
Also, most hedge funds don’t want to say: "if this deal blows up, I’ll tell my manager
I got the info free off the internet. " Give me a break! David Teten: If I have really
good info, am I giving it for free on a blog? Publicly-available information (on a
blog, New York Times, etc.) is designed to be relevant to the average person.
</p><p>
 If you want customized analysis for your portfolio/your situation, then you
typically pay the person who produced the analysis that's broadly relevant. He proves
his credibility with his general analysis. 
</p><p>
Eric Alexander: Blogs are a threat. Collaborative relationships deliver distinct ideas.
You need a talented, experienced analyst with an expert network to find the alpha
idea. 
</p><p>
Blogs don’t work standalone but they are a valuable contribution.
</p><p>
 Paul Spillane: Most investors have an overload of info.
</p><p>
 We have a product to grade blog: <a href="http://www.collectiveintellect.com">Collective
Intellect</a>. 
</p><p>
Using AI to sort through hundreds of millions of blogs a day to rate for accuracy. 
</p><p>
This product is on desks of some of the largest prop trading desks in the world. 
</p><p>
It can be a CYA, but you can’t sort through all the available info and it becomes
more productive.
</p><p>
 Audience observation: Great bloggers are identified and filtered by word of
mouth.
</p><p>
 Experienced people don’t read every single blog. 
</p><p>
Paul Spillane: But imagine if you can also grade them all.
</p><p>
 We’re excited about the prospects. 
</p><p>
David Weild IV: In my west coast conversations, a lot of funds are using expert networks.
</p><p>
 One guy I spoke with was a well respected 1990s internet analyst.
</p><p>
 Widely followed. He said that one key problem with Wall St research is deteriorated
quality.
</p><p>
 Because of Reg FD, executives are uncomfortable with sharing corporate info.
</p><p>
 Sourcing of independent experts has become very important.
</p><p>
 One guy is using expert networks to do due diligence on potential portfolio
co’s.
</p><p>
 Won’t replace need for direct access. 
</p><p>
Audience Question: What’s the career opportunity and income oppty for sell-side analysts. 
</p><p>
Do you see migration to buyside? What about buy/sellside relative compensation? Eric
Alexander: It’s important to be part of an organization with a regulatory structure,
so the analyst can focus on the work.
</p><p>
 There’s an opportunity to be more entrepreneurial these days. 
</p><p>
Locked in salaries and guarantees are much less available. 
</p><p>
Richard Lipstein: The top of the Internet bubble skewed compensation and demand for
analysts. 
</p><p>
Comp for internet analysts gone down significantly. 
</p><p>
They used to be able to make 7-8 figures. 
</p><p>
Compensation has bottomed out because of disappearance of guarantees and extreme salaries.
</p><p>
 Not easy for sell-side analyst to move to the buyside because they’re viewed
as a salesperson.
</p><p>
 However, hedge funds hire more sellsiders, young ones, than mutual funds.
</p><p>
 It’s worth noting that a typical analyst will make more than 98% of the US population
rather than 99.9% in the past.
</p><p>
 Paul Spillane: You summed it up perfectly. It’s not easy to move to the buyside. 
</p><p>
But everyone is still paying people 6-7 figures. 
</p><p>
A lot of doctors, lawyers, fireman who don’t get paid that – who arguably provide
critical value to society. 
</p><p>
David Teten: I saw a talk by a prominent person in the research industry, who said,
"If you meet an analyst that’s been on sellside for more than 5 yrs, they’re not good
at picking stocks, because if they were, they'd get a job on the buy-side." 
</p><p>
There is increasingly a disaggregation of analyst's responsibilities. Management access
is highly valued by the buy-side–but that’s a concierge service firms like ours (Nitron)
do more effectively than generalist research firms.
</p><p>
 Richard Lipstein Question: The typical independent research firm is much smaller
than bulge bracket dept.
</p><p>
 There have been problems, eg Overstock.com took a research firm to court for
allegedly being part of a plan to devalue and short sell the stock.
</p><p>
 How can small firm deal with intimidation of big corporation, particularly when
issuing negative research? Paul Spillane: Associate yourselves with a firm with strong
compliance.
</p><p>
 Reputation of your employer is important to focus on when you are an analyst. 
</p><p>
Unless you commit fraud, you are in a good position to make clear statements - your
opinion is your opinion. 
</p><p>
One analyst whose opinion dropped a stock 50% (is rumored to have) received death
threats – from a retail firm! Richard Lipstein: I think it’s more an issue of small
research firms can't cover legal costs to defend themselves.
</p><p>
 Paul Spillane: Agencies like SEC, NASDAQ won’t allow that intimidation…and the
First Amendment. Eric Alexander: Be clear who the customer is. 
</p><p>
It's not the company covered, it’s the investor.
</p><p>
 Paul Spillane: WSJ or NYT would love to ‘defend’ the small guy with strong opinion. 
</p><p>
The court of public opinion doesn’t cost much. And it's great PR. David Teten: Most
of time, the analyst is doing right thing.
</p><p>
 Owen Lamont research showed that, the more a corporation fights a critical analyst,
the more likely it is later on that the analyst is correct. 
</p><p>
Jeff Skilling said "They’re on to us," in response to a certain piece of independent
research. 
</p><p>
That's a great ad for independent research! (As Jim Chanos pointed out in a recent <a href=" http://circleofexperts.com/blog/2006/06/12/james-chanos-kynikos-associates-president-on-independent-research-at-the-crossroads">talk</a>). 
</p><p>
Audience Question: Given internet bubble, do you see another shakeout? David Weild
IV: 
</p><p>
There’s a rationalization, but other models are flourishing. 
</p><p>
The big shoe that dropped wasn’t the bubble, it was decimalization in 2001.
</p><p>
 That cuts 95% of the commission flow.
</p><p>
 The internet brought direct transaction models and commission compression –
commission went from $350 avg to 5 bucks. 
</p><p>
David Teten: Creative destruction is a benefit, not a bug, of capitalism. 
</p><p>
Net net, people are making a lot of money in finance. 
</p><p>
The industry is always evolving, companies change, people move around, but the quality
people do just fine.
</p><p>
 Michael Mayhew: For sell side research, unbundling will have a big impact. 
</p><p>
When asst mgr has ability to select research and broker independently, that will really
impact someone like Goldman Sachs.
</p><p>
 If they charge 4c/sh, how much is for research and how much will get they for
this Question: What’s the track record of Spitzer agreement to channel $s to indie
firms? 
</p><p>
Eric Alexander: Some large firms got huge funds channeled to them. 
</p><p>
We’re not in that space at all. I’m hopeful this is over soon, it hasn’t been effective
at all. 
</p><p>
David Teten: Spitzer uses lawsuits effectively for gubernatorial campaigns, but not
necessarily in the pursuit of justice. 
</p><p>
Someone asked a panel I participated on earlier this year "where should I invest,
as a retail investor?" Look, you as a retail investor have the worst information and
the worst prices. 
</p><p>
You're much better off hiring a professional, by putting your money in a mutual fund,
hedge fund, or hiring a Financial Advisor. 
</p><p>
Spitzer agreement was a solution in search of a problem. 
</p><p>
The retail investor will almost inevitably have inferior returns to the professional,
because of the nature of the industry.
</p><p>
 Richard Lipstein: The Wall St. Journal said ‘you can’t legislate against greed’.
David Weild IV: I’ve talked to many of the NASD regulators.
</p><p>
 All agreed that the Spitzer agreement has been an "absolute disaster".
</p><p>
 Jack Coffee, of Columbia, on their board, calls it a new form of government. 
</p><p>
It has created a level of paralysis – 3 years left, and firms are afraid to innovate. 
</p><p>
Every bulge bracket says behind close doors won’t pony up again. 
</p><p>
It hasn’t expanded coverage to new names. It was a grand experiment that failed. "This
is a drug." 
</p><p>
Has failed to expand coverae. 
</p><p>
The audience member asked what are usage statistics for the independent research that
had to be posted.
</p><p>
 5% of retail hits are on the indie research, the rest is from the main provider.
</p><p>
 The only success from the agreement is focusing people on the problem – Wall
St research has greater integrity today. 
</p><p>
Teten: There is one pressing, highly important public policy goal that the Spitzer
settlement achieved: Spitzer won the primary. Question: Comment on future consolidation
in independent research firms. 
</p><p>
Is pace likely to quicken? A panelist said there are over 400 firms today. Michael
Mayhew: 450 firms in N. America. We certainly believe in consolidation but not across
the board. Restricted providers will do quite well. 
</p><p>
Fundamental data-based research will consolidate.
</p><p>
 My partner has argued that research is frankly a lifestyle business for many.
</p><p>
 If you have a dozen clients paying $100K each, you can have a nice business
for a few analysts. 
</p><p>
I suspect the number therefore will be unusually high, but fundamental traditional
research will find it increasingly difficult to get paid.
</p><p>
 David Teten: Consolidation per se doesn't concern us. 
</p><p>
I would be worried if the overall pie shrinking dramatically. 
</p><p>
But to my knowledge, expert networks are the fastest growing sector in the research
business.
</p><p>
 Consolidation means we buy or get bought, and there are worse things that can
happen.
</p><p>
 Eric Alexander: For full disclosure, my business partner in the audience asked
the consolidation question.
</p><p>
 The alternative to a lifestyle approach to making some money in research is
being part of collaborative effort.
</p><p>
 When someone like Monsanto wants to do a deal, they can turn to one of our deal
specialists.
</p><p>
 Richard Lipstein Question: What about the idea of a corporate rollup, e.g. how
Eric Alexander got Foresight. Eric Alexander: That wasn’t an acquisition but a subset
of analysts were attracted to our platform.
</p><p>
 David Weild IV: Question for Michael--What # of firms have &gt; 5m revenues?
Michael Mayhew: Quite small, &lt; 10% of 450. Lot of folks with $1m revenue. 
</p><p>
Some consolidation when firms go out of business, other when firms get bought. Question:
Going back to the value of research, how is the way investment firms are compensated
linked to value? In an unbundled world, mutual funds are asset-based profit-makers,
not performance based, so they should worry less about costs. 
</p><p>
Hedge funds are compensated by assets and performance, so they are looking for research
value. Would mutuals prefer bundled research? Michael Mayhew: The audience member
asks analysts how they judge good research. 
</p><p>
They say, "I’ll know it when I see it." This means, many buy-side people don’t know
what makes good research to them. 
</p><p>
That only has a chance of working if they get research for free, use it, then decide
later on if they liked it, but its still subjective. 
</p><p>
David Teten: There are 3 reasons why hedge funds are desirable clients. 
</p><p>
They have a lot of money compared to cash/overhead requirements, they don't usually
have an easy way to measure the value of your unique product (compared with tools
available to measure ROI if you are selling, e.g., bottled water to them), and they
are paying with soft dollars, i.e., other peoples' money. I have problems with how
soft dollars are used when applied too broadly, but the system works to the benefit
of research firms. 
</p><p>
Eric Alexander: It’s a lot harder for a research firm to penetrate/develop business
with large mutual fund. "I’m sitting with a fire hose of info" says one large-fund
portfolio manager.
</p><p>
 They need barriers to access, not more info. Question: What are new models on
how to pay for research: Is it arbitrary or still predominantly through trades? Paul
Spillane: 85-90% is still via soft dollar.
</p><p>
 It will take a lot longer to wean off than anyone thinks.
</p><p>
 If a large mutual fund company wanted to separate costs, it could be 3% of their
management fee.
</p><p>
 For a smaller firm, its entire management fee could be allocated to research
cost. Richard Lipstein Question: Last question. 
</p><p>
For someone looking to get in the research business, what does this business mean
for the up-and-coming professional? Eric Alexander: Paul Spillane and I say same thing. 
</p><p>
Be good, and be entrepreneurial. 
</p><p>
If you have been a salesperson, bone up on analytics. 
</p><p>
If you are an analyst, participate in selling. 
</p><p>
Michael Mayhew: Ample opportunities for good and great analysts. 
</p><p>
A lot of analysts have spun off with high expectations. 
</p><p>
Paul Spillane: If you love it and are passionate about it, there’s never been a better
time.
</p><p>
 If you don’t love it, join a bulge bracket firm. 
</p><p>
You get real motivated when you wake up thinking "how am I going to make money for
my family?" David Teten: Be focused to add value. There is a story, true I believe,
of one analyst making over 2 million covering one stock (McDonald's).
</p><p>
 Pick a domain you can own, then become the recognized expert in that domain.
David Weild IV: 
<br /></p><p>
1) Being a research analyst is a wonderful thing, whether starting independent and
or bulge bracket. 
</p><p>
You learn a real discipline in a dynamic market (securities). 
</p><p>
You can switch to private equity or corporate side. It’s a great training ground. 
</p><p>
I’d like my kid to do this.<br /></p><p><br />
2) Just to mention separately, this is anniversary of 9/11.
</p><p>
 There is a wonderful organization on that was on 60 Minutes called Tuesday’s
Children, which provides services to kids who lost parents. 
</p><p>
Helps them get through college. Annual event at Cipriani’s 9/27. 
</p><p>
They placed kids on take-your-child-to-work day. I’m on the board of directors. 
</p><p>
Please consider supporting them. 
<br /></p><img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=356" /></body>
      <title>The State of Independent Research, at NY Society of Security Analysts</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=356</guid>
      <link>http://www.circleofexperts.com/blog/The+State+Of+Independent+Research+At+NY+Society+Of+Security+Analysts.aspx</link>
      <pubDate>Thu, 21 Sep 2006 09:43:16 GMT</pubDate>
      <description>&lt;p&gt;
Nitron Advisors' COO, &lt;a href="http://www.nitronadvisors.com/management"&gt;Scott Lichtman&lt;/a&gt;,
took detailed notes on last Thursday's panel on "The State of Independent Research"
at the &lt;a href="http://www.nyssa.org"&gt;New York Society of Security Analysts&lt;/a&gt;. 
&lt;/p&gt;
&lt;p&gt;
It was a well-attended event that covered questions ranging from how independent research
firms are capturing value through new delivery models to the impact of Elliot Spitzer's
global research settlement and prospects for research jobs on the buy-side and sell-side. 
&lt;/p&gt;
&lt;p&gt;
NYSSA notes that, &lt;i&gt;'These are the opinions of speakers at NYSSA's Career Chat on
Independent Research and do not necessarily reflect the opinions of NYSSA or its members.
NYSSA does not endorse or promote any of the opinions or products mentioned.'&lt;/i&gt; &lt;b&gt;&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;SPEAKERS&lt;/b&gt; 
&lt;p&gt;
Eric Alexander, President, Institutional Services, Wall Street Access&lt;br&gt;
Michael W. Mayhew, Founder and CEO, Integrity Research Associates,LLC&lt;br&gt;
Paul Spillane, President and CEO, Soleil Securities Group, Inc.&lt;br&gt;
David Teten, CEO, Nitron Advisors&lt;br&gt;
David Weild IV, President and CEO,The National Research Exchange&lt;br&gt;
CHAIR: Richard G. Lipstein, Boyden Global Executive Search BIOGRAPHIES&lt;br&gt;
&lt;/p&gt;
&lt;b&gt;Eric Alexander&lt;/b&gt; is president, institutional services, for Wall Street Access,
which offers research and execution to hedge funds and money managers. 
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;He is responsible for strategic development of the firm’s research offering,
including coverage of mergers and acquisitions, energy, healthcare, and special situations.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Previously, he served as director of marketing, and was instrumental in forging
strategic relationships that helped the firm grow over the next decade.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Prior to joining Wall Street Access, Alexander was a vice president with the
public relations firm Burson Marsteller, where his clients included AT&amp;amp;T and American
Express. 
&lt;br&gt;
&lt;br&gt;
&lt;br&gt;
&lt;b&gt;Michael W. Mayhew&lt;/b&gt; is founder and CEO of Integrity Research Associates, LLC,
a ratings, analysis, and consulting firm for the equity research industry.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Prior to founding his firm, he was CEO and president of Garban Information Systems,
the financial information division of Garban/United News &amp;amp; Media.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Previously, he was director of strategic planning and business development for
Standard Poor’s Financial Information Services Group.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Mayhew has been quoted widely by various newswires, newspapers, and industry
magazines, including Reuters, Investment Dealers Digest, Institutional Investor Magazine,
Bloomberg News, Forbes, The Wall Street Journal, The New York Times, Financial Times,
and Business Week.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;He is a member of the Board of Directors of Investorside, the nonprofit trade
organization for the independent research community, and chairs a committee of the
board to establish best practices for the research industry.&lt;br&gt;
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;&lt;b&gt;Paul Spillane&lt;/b&gt;, president and CEO of Soleil Securities Group, Inc., has
been in the securities industry for over 25 years. 
&lt;/p&gt;
&lt;p&gt;
He started his career at Goldman Sachs. where he worked in fixed income, foreign exchange,
commodities, futures, and options products.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;He then moved to Deutsche Bank, serving as managing director and head of global
market sales for the Americas. 
&lt;/p&gt;
&lt;p&gt;
Spillane subsequently transferred to global equities as a senior member of the executive
team responsible for building the global equities businesses.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Most recently, he was responsible for establishing Deutsche Bank’s Global Relationship
Management program. 
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;David Teten&lt;/b&gt; is CEO of &lt;a href="http://www.nitronadvisors.com"&gt;Nitron Advisors&lt;/a&gt;,
a unique research firm that provides hedge funds, private equity funds, venture capital
funds, and law firms with direct access to a global network of carefully selected
frontline industry executives, scientists, academics, and consultants.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;David also is the coauthor of The Virtual Handshake: Opening Doors and Closing
Deals Online, the first business book describing how to take full advantage of blogs,
social network sites, online networks, and other "social software. 
&lt;/p&gt;
&lt;p&gt;
" He runs &lt;a href="http://www.TheVirtualHandshake.com"&gt;TheVirtualHandshake.com&lt;/a&gt;,
a resource site and blog, and co-writes a monthly column for FastCompany.com.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Teten was CEO of an executive recruiting firm that he sold to Accolo, and CEO
of GoldNames, an investment bank focusing on serving the internet domain name asset
class.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;He has worked with Bear Stearns’ Investment Banking division as a member of
their technology/defense mergers and acquisitions team, and was a strategy consultant
with Mars &amp;amp; Co.&lt;br&gt;
&lt;br&gt;
&lt;br&gt;
&lt;b&gt;David Weild IV&lt;/b&gt; is president and CEO of The National Research Exchange (The
NRE), an innovator in products and services that support capital formation.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;The NRE provides patent-pending analytics and facilities that enable the systematic
evaluation and long-term funding of research and related services.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Weild served as vice chairman of The NASDAQ Stock Market and spent fourteen
years at Prudential Securities, where he served as president of PrudentialSecurities.com,
head of corporate finance, head of technology investment banking, and head of equity
capital markets.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;He also chaired Prudential’s Equity New Issues Commitment Committee.&lt;br&gt;
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;&lt;b&gt;PROGRAM DESCRIPTION&lt;/b&gt; The entire research industry is undergoing a seismic
shift that will produce both winners and losers in the coming years. 
&lt;/p&gt;
&lt;p&gt;
Some of the more innovative research providers will continue to experience growth,
while the total number of independent research firms is to expected to fall almost
two-thirds by 2009.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;The need for good research, however, will never go away. Learn the reasons for
the coming shakeout and how you can be among the success stories.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;&lt;b&gt;Scott Lichtman's notes:&lt;/b&gt; Richard Lipstein Question: Please describe your
business models for independent research. David Weild IV: We are a utility for Wall
Street to get research paid for explicitly, while achieving coverage and liquidity
for smaller public firms. 
&lt;/p&gt;
&lt;p&gt;
Coverage continues to be shed across the industry. Fewer IPOs are symptomatic of this.
There were &amp;lt; 200 IPOS in each of last 3 years.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Pre-bubble, there were 460 IPOs/year avg. We have 14 patents. 
&lt;/p&gt;
&lt;p&gt;
David Teten: We provide access to frontline industry experts who can provide deep
insight into the companies and industries you are analyzing.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;There is a circle of economic agents around any company – suppliers, customers,
regulatory observers-- who are in an appropriate position to provide fresh information
to investors.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;We provide access to that circle.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;This means your analysts are drawing conclusions and making the buy/sell recommendations
(not us), while you benefit from ready access to unique sources.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;There are three trends that drive the fast growth of our model: 
&lt;br&gt;
&lt;br&gt;
&lt;br&gt;
1) The destruction of credibility of sell-side research.&lt;br&gt;
&lt;br&gt;
2) Trend towards more people, including senior executives, who are managing their
careers individually, without assuming they are wedded long-term to a given firm.
These "corporate alumni’ are an exceptional base of knowledge.&lt;br&gt;
&lt;br&gt;
3) A trend towards people having a public, articulated virtual identity, through personal
web sites, bios and resumes online, social network sites, and software that is aggregating
people’s backgrounds into a chronological whole.&lt;br&gt;
&lt;/p&gt;
&lt;p&gt;
I discuss these technologies in more depth in &lt;a href="http://www.TheVirtualHandshake.com"&gt;The
Virtual Handshake- Opening Doors and Closing Deals Online.&lt;/a&gt; 
&lt;/p&gt;
&lt;p&gt;
We are actively seeking out consulting firms and individuals who would like to consult
through our &lt;a href="http://www.circleofexperts.com"&gt;platform&lt;/a&gt;. 
&lt;/p&gt;
&lt;p&gt;
Paul Spillane, Soleil Securities. Our goal: Premier aggregator and distributor of
intellectual content. 
&lt;/p&gt;
&lt;p&gt;
We are a registered broker dealer. We have a significant distribution platform, analysts
all around the country and an agency trading desk in New York.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Covering 320 stocks, 32 analysts, 3-5 alternative products. Analysts work when
they want, get paid based on deliverables. 
&lt;/p&gt;
&lt;p&gt;
Incorporating Fixed income, Commodities, Equities, and commentary on data sources. 
&lt;/p&gt;
&lt;p&gt;
If you can think of a new idea, you can provide content in our model. We are looking
for employees, firms to partner with and new sources of content.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Michael Mayhew: Integrity is the leading provider of information assessment
and evaluation on the research industry. 
&lt;/p&gt;
&lt;p&gt;
We publish research on the industry including a blog, web-based tools, due diligence
on 436 research firms. Now adding 60 firms in Europe to the database.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;We help funds find research to add alpha, and mitigate risk in using research.
Very little due diligence is typically done on hiring a research firm, especially
compared to investing in a fund or fund-of-funds.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;We help funds reduce their risk in hiring a research firm.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Eric Alexander: We offer clients an integrated service, including access to
a team of leading analysts in M&amp;amp;A, special situations, oil and gas, utilities
and agribusiness.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;We also offer clients access to a proprietary network of healthcare experts.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Also have a trading desk – important for clients to gain a full range of service
and for us to get paid appropriately. 
&lt;/p&gt;
&lt;p&gt;
We customize offerings for each client. Richard Lipstein Question: What are challenges
facing independent research firms. 
&lt;/p&gt;
&lt;p&gt;
David Teten: Research has a very unusual economic model: You usually get paid well
after the service is delivered, you usually don't know how much you'll get paid, and
neither seller nor the purchaser knows the exact value of the service. 
&lt;/p&gt;
&lt;p&gt;
The value of research varies enormously from highly negative to many millions of dollars,
yet it's not common to define, let alone track, the metrics to place a value/price
on it. 
&lt;/p&gt;
&lt;p&gt;
Also, declining commissions on a per trade basis are putting pressure on the economic
equation. 
&lt;/p&gt;
&lt;p&gt;
Michael Mayhew: 2 major trends. 
&lt;br&gt;
1) Biggest challenge is proving value, day in and day out. 
&lt;/p&gt;
&lt;p&gt;
The kind of research that could be sold 20 yrs ago has changed. Today folks want trading
ideas and proprietary data points. 
&lt;/p&gt;
&lt;p&gt;
Very large % of research firms have a tough time proving value, and probably shouldn’t
be in business. 
&lt;br&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;br&gt;
2) Getting paid is hard, even if you prove value. David Weild IV: A rough statistic:
He took all research analysts, divided by (monthly) trading volume, and got 20,000
shares/analyst. If 50% is program-based, 50% of what's left is algorithm based, and
therefore there's only 5,000 shares traded to pay each analyst.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;That's roughly 250 shares/day. At 5c/share that is not a lot of money to spread
around, and 5c is a high figure by current trading standards.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;The business is fundamentally bankrupt at some level.&lt;br&gt;
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Clients want 3 things – 1) access to management, (2) experts, (3) traditional
research. People want things that no one else has. 
&lt;/p&gt;
&lt;p&gt;
Eric Alexander: A lot of what the industry does is a commodity.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Some of the forms of compensation are a thing of the past.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;It’s much more entrepreneurial now. 
&lt;/p&gt;
&lt;p&gt;
Richard Lipstein Question: Buyside firms are decrying the lack of research but cutting
back on # of research suppliers. 
&lt;/p&gt;
&lt;p&gt;
How did we get in this contradictory situation? David Teten: The buyside is not seeing
enough compelling research from the sell-side.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;However, the number of buyside analysts is way up, which shows a commitment
to proprietary sources. Michael Mayhew: Other trends are happening too.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;There will be a significant reduction in # of firms getting paid. Firms will
separate research fees and execution fees. 
&lt;/p&gt;
&lt;p&gt;
You may only have 20 firms getting commissions, but hundreds getting research checks.
Richard Lipstein Question: Paul, how does one manage a virtual corporation? Paul Spillane:
Everything about the decline in research firms/getting paid is music to our ears. 
&lt;/p&gt;
&lt;p&gt;
This is the only industry I’ve seen that has no idea of COGS (cost of goods sold). 
&lt;/p&gt;
&lt;p&gt;
We love a value-driven model.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;If you can add value, clients will pay you unlimited amounts.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;So good analysts in their virtual workspace are making 2-3x what they did in
a bulge-bracket environment. 
&lt;/p&gt;
&lt;p&gt;
"We manage by compensation." 
&lt;/p&gt;
&lt;p&gt;
The industry needs to get away from the lack of connection between quality and reward
– casual votes on who should get what. 
&lt;/p&gt;
&lt;p&gt;
We have the same regulatory framework that any registered broker-dealer has, with
the analysts being registered 86s or 87s. 
&lt;/p&gt;
&lt;p&gt;
Our good analysts work "24x7" at times because they love the work and get paid well,
and other times take a break. 
&lt;/p&gt;
&lt;p&gt;
"It’s an absolutely fantastic time to be an analyst. The bottom is here." 
&lt;/p&gt;
&lt;p&gt;
The # of stocks covered by bulge-bracket firms is going lower and lower. The bottom
line is here, there will be less people around, but those who are good will be making
money.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Like Nitron, we only pay an expert when they get a phone call. Eric Alexander:
Research revenues might go from $3.9bn to $3.6bn, but it's still a big opportunity.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;David Weild IV: Wall St research firms are getting smart that they do get paid.
Roughly 50-70% of bulge bracket revenues for an offering are for the deal, and 30%
is to provide coverage, but the funds aren’t always allocated to that purpose. 
&lt;/p&gt;
&lt;p&gt;
It seems like Reuters and Thompson want to know who is consuming their research and
cut out people who are drinking for free. 
&lt;/p&gt;
&lt;p&gt;
The tide is turning on getting paid. Eric Alexander: We are still committed to trading
desk model. It’s hard without a desk; it's integral.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;The buyside sees their traders as integral to their team and so do we.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;AUDIENCE QUESTIONS Q to Soleil: What does it mean for an analyst to "deliver"
value and get paid commensurately? Paul Spillane: There are many ways to signal how
to pay: a voting mechanism, # of visits set up, commissions paid. Clients now are
responsible, e.g. Via the UK's regulations, to say how research is allocated. 
&lt;/p&gt;
&lt;p&gt;
More hedge funds have a formal voting mechanism due to regulatory requirements.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Checks come in with specific analyst names on them to us. 
&lt;/p&gt;
&lt;p&gt;
Michael Mayhew: All about producing good research.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;To one client that’s management access, to another it's industry expertise,
and to another it's performance recommendations. 
&lt;/p&gt;
&lt;p&gt;
Issue is that if you produce me-too maintenance research, models that don’t outperform,
you have to worry. 
&lt;/p&gt;
&lt;p&gt;
Question: What about outsourcing research to India and other places. 
&lt;/p&gt;
&lt;p&gt;
Eric Alexander: This question is symptomatic of how much has become commoditized.
Reg FD has commoditized information. 
&lt;/p&gt;
&lt;p&gt;
Michael Mayhew: Couple years ago, the avg cost of wall st to cover a company was $192K
– per company. 
&lt;/p&gt;
&lt;p&gt;
There was an absolute need to lower that cost, so moving some research oversees made
a lot of sense. 
&lt;/p&gt;
&lt;p&gt;
But value-add of a research firm can’t be outsourced. David Weild IV: But you can
create new value by leveraging offshore resource.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;It may become a necessity to have competency in offshore inputs. 
&lt;/p&gt;
&lt;p&gt;
Paul Spillane: The last mile is where the value is. We get 7 calls/month from Indian
firms to provide us with outsourcing. 
&lt;/p&gt;
&lt;p&gt;
Most of those analysts don’t have 86s/87s and don’t talk to management.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Offshores won’t complete with mainline analysts, they will focus on filtering
through existing data in more conventional ways, at least for now.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Offshore won’t be a huge threat.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;We think $8bn will be paid out, over time, in hard research.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;If you look at outsourcing initiatives in the technology world, JPM outsourced
their platform to IBM in a multi-billion deal, but brought it back in-house when the
deal expired.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;We’ll all experiment with it, but when cost goes up for offshore it will lose
competitiveness. We used to pay $25K for an associate abroad, now its $50K.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Richard Lipstein: One bulge analyst I know is having increasing quality issues,
exacerbated by language barriers, time differences. 
&lt;/p&gt;
&lt;p&gt;
They didn’t see benefit anymore. Michael Mayhew: I’m concerned about long term risk.
If we outsource associates, when do future senior analysts come from? Are we going
to hire the offshore people and bring them here? David Teten: All of this gloom &amp;amp;
doom is great news for Nitron. 
&lt;/p&gt;
&lt;p&gt;
Offshore people working off same public data further commoditizes publicly available
analytics. Basic Yahoo! finance data is free. 
&lt;/p&gt;
&lt;p&gt;
There are so many hedge funds out there, and they're all obsessed with chasing alpha,
which they can't do with the same tools as everyone else.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;(The hedge fund incubators, incidentally, remind me of the dot-com incubators
we used to see, which is a sign that there is a surplus of hedge funds. 2006 is the
first year when we're on track to see more hedge funds shut down than open up.) 
&lt;/p&gt;
&lt;p&gt;
Audience Question/Observation: In the last few years, lot of great info free on internet
has become available in forms of blogs. 
&lt;/p&gt;
&lt;p&gt;
Incredible corporate-experience types, speaking their minds and providing insights
while going after eyeballs. 
&lt;/p&gt;
&lt;p&gt;
They are getting paid $550K/year monetizing eyeballs (Editor's note: I know extremely
few bloggers earning that type of money!). 
&lt;/p&gt;
&lt;p&gt;
Paul Spillane: This industry has to recognize that as a threat. The audience member
asking the question has worked in tech – so she's better able to know where to find
quality information.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;The insights aren’t there for (isolated) associates to make money.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Michael Mayhew: There is a model that’s been developed over a few years, for
readily available info: Research that is restricted to small # of clients (and which
delivers alpha). 
&lt;/p&gt;
&lt;p&gt;
Hedge funds will pay lots and lots of money for restricted access, which means 30,40,
or 60 clients. Hedges won’t trade off blog content because it's available to thousands/millions
of people. 
&lt;/p&gt;
&lt;p&gt;
Also, most hedge funds don’t want to say: "if this deal blows up, I’ll tell my manager
I got the info free off the internet. " Give me a break! David Teten: If I have really
good info, am I giving it for free on a blog? Publicly-available information (on a
blog, New York Times, etc.) is designed to be relevant to the average person.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;If you want customized analysis for your portfolio/your situation, then you
typically pay the person who produced the analysis that's broadly relevant. He proves
his credibility with his general analysis. 
&lt;/p&gt;
&lt;p&gt;
Eric Alexander: Blogs are a threat. Collaborative relationships deliver distinct ideas.
You need a talented, experienced analyst with an expert network to find the alpha
idea. 
&lt;/p&gt;
&lt;p&gt;
Blogs don’t work standalone but they are a valuable contribution.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Paul Spillane: Most investors have an overload of info.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;We have a product to grade blog: &lt;a href="http://www.collectiveintellect.com"&gt;Collective
Intellect&lt;/a&gt;. 
&lt;/p&gt;
&lt;p&gt;
Using AI to sort through hundreds of millions of blogs a day to rate for accuracy. 
&lt;/p&gt;
&lt;p&gt;
This product is on desks of some of the largest prop trading desks in the world. 
&lt;/p&gt;
&lt;p&gt;
It can be a CYA, but you can’t sort through all the available info and it becomes
more productive.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Audience observation: Great bloggers are identified and filtered by word of
mouth.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Experienced people don’t read every single blog. 
&lt;/p&gt;
&lt;p&gt;
Paul Spillane: But imagine if you can also grade them all.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;We’re excited about the prospects. 
&lt;/p&gt;
&lt;p&gt;
David Weild IV: In my west coast conversations, a lot of funds are using expert networks.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;One guy I spoke with was a well respected 1990s internet analyst.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Widely followed. He said that one key problem with Wall St research is deteriorated
quality.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Because of Reg FD, executives are uncomfortable with sharing corporate info.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Sourcing of independent experts has become very important.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;One guy is using expert networks to do due diligence on potential portfolio
co’s.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Won’t replace need for direct access. 
&lt;/p&gt;
&lt;p&gt;
Audience Question: What’s the career opportunity and income oppty for sell-side analysts. 
&lt;/p&gt;
&lt;p&gt;
Do you see migration to buyside? What about buy/sellside relative compensation? Eric
Alexander: It’s important to be part of an organization with a regulatory structure,
so the analyst can focus on the work.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;There’s an opportunity to be more entrepreneurial these days. 
&lt;/p&gt;
&lt;p&gt;
Locked in salaries and guarantees are much less available. 
&lt;/p&gt;
&lt;p&gt;
Richard Lipstein: The top of the Internet bubble skewed compensation and demand for
analysts. 
&lt;/p&gt;
&lt;p&gt;
Comp for internet analysts gone down significantly. 
&lt;/p&gt;
&lt;p&gt;
They used to be able to make 7-8 figures. 
&lt;/p&gt;
&lt;p&gt;
Compensation has bottomed out because of disappearance of guarantees and extreme salaries.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Not easy for sell-side analyst to move to the buyside because they’re viewed
as a salesperson.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;However, hedge funds hire more sellsiders, young ones, than mutual funds.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;It’s worth noting that a typical analyst will make more than 98% of the US population
rather than 99.9% in the past.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Paul Spillane: You summed it up perfectly. It’s not easy to move to the buyside. 
&lt;/p&gt;
&lt;p&gt;
But everyone is still paying people 6-7 figures. 
&lt;/p&gt;
&lt;p&gt;
A lot of doctors, lawyers, fireman who don’t get paid that – who arguably provide
critical value to society. 
&lt;/p&gt;
&lt;p&gt;
David Teten: I saw a talk by a prominent person in the research industry, who said,
"If you meet an analyst that’s been on sellside for more than 5 yrs, they’re not good
at picking stocks, because if they were, they'd get a job on the buy-side." 
&lt;/p&gt;
&lt;p&gt;
There is increasingly a disaggregation of analyst's responsibilities. Management access
is highly valued by the buy-side–but that’s a concierge service firms like ours (Nitron)
do more effectively than generalist research firms.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Richard Lipstein Question: The typical independent research firm is much smaller
than bulge bracket dept.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;There have been problems, eg Overstock.com took a research firm to court for
allegedly being part of a plan to devalue and short sell the stock.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;How can small firm deal with intimidation of big corporation, particularly when
issuing negative research? Paul Spillane: Associate yourselves with a firm with strong
compliance.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Reputation of your employer is important to focus on when you are an analyst. 
&lt;/p&gt;
&lt;p&gt;
Unless you commit fraud, you are in a good position to make clear statements - your
opinion is your opinion. 
&lt;/p&gt;
&lt;p&gt;
One analyst whose opinion dropped a stock 50% (is rumored to have) received death
threats – from a retail firm! Richard Lipstein: I think it’s more an issue of small
research firms can't cover legal costs to defend themselves.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Paul Spillane: Agencies like SEC, NASDAQ won’t allow that intimidation…and the
First Amendment. Eric Alexander: Be clear who the customer is. 
&lt;/p&gt;
&lt;p&gt;
It's not the company covered, it’s the investor.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Paul Spillane: WSJ or NYT would love to ‘defend’ the small guy with strong opinion. 
&lt;/p&gt;
&lt;p&gt;
The court of public opinion doesn’t cost much. And it's great PR. David Teten: Most
of time, the analyst is doing right thing.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Owen Lamont research showed that, the more a corporation fights a critical analyst,
the more likely it is later on that the analyst is correct. 
&lt;/p&gt;
&lt;p&gt;
Jeff Skilling said "They’re on to us," in response to a certain piece of independent
research. 
&lt;/p&gt;
&lt;p&gt;
That's a great ad for independent research! (As Jim Chanos pointed out in a recent &lt;a href=" http://circleofexperts.com/blog/2006/06/12/james-chanos-kynikos-associates-president-on-independent-research-at-the-crossroads"&gt;talk&lt;/a&gt;). 
&lt;/p&gt;
&lt;p&gt;
Audience Question: Given internet bubble, do you see another shakeout? David Weild
IV: 
&lt;/p&gt;
&lt;p&gt;
There’s a rationalization, but other models are flourishing. 
&lt;/p&gt;
&lt;p&gt;
The big shoe that dropped wasn’t the bubble, it was decimalization in 2001.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;That cuts 95% of the commission flow.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;The internet brought direct transaction models and commission compression –
commission went from $350 avg to 5 bucks. 
&lt;/p&gt;
&lt;p&gt;
David Teten: Creative destruction is a benefit, not a bug, of capitalism. 
&lt;/p&gt;
&lt;p&gt;
Net net, people are making a lot of money in finance. 
&lt;/p&gt;
&lt;p&gt;
The industry is always evolving, companies change, people move around, but the quality
people do just fine.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Michael Mayhew: For sell side research, unbundling will have a big impact. 
&lt;/p&gt;
&lt;p&gt;
When asst mgr has ability to select research and broker independently, that will really
impact someone like Goldman Sachs.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;If they charge 4c/sh, how much is for research and how much will get they for
this Question: What’s the track record of Spitzer agreement to channel $s to indie
firms? 
&lt;/p&gt;
&lt;p&gt;
Eric Alexander: Some large firms got huge funds channeled to them. 
&lt;/p&gt;
&lt;p&gt;
We’re not in that space at all. I’m hopeful this is over soon, it hasn’t been effective
at all. 
&lt;/p&gt;
&lt;p&gt;
David Teten: Spitzer uses lawsuits effectively for gubernatorial campaigns, but not
necessarily in the pursuit of justice. 
&lt;/p&gt;
&lt;p&gt;
Someone asked a panel I participated on earlier this year "where should I invest,
as a retail investor?" Look, you as a retail investor have the worst information and
the worst prices. 
&lt;/p&gt;
&lt;p&gt;
You're much better off hiring a professional, by putting your money in a mutual fund,
hedge fund, or hiring a Financial Advisor. 
&lt;/p&gt;
&lt;p&gt;
Spitzer agreement was a solution in search of a problem. 
&lt;/p&gt;
&lt;p&gt;
The retail investor will almost inevitably have inferior returns to the professional,
because of the nature of the industry.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Richard Lipstein: The Wall St. Journal said ‘you can’t legislate against greed’.
David Weild IV: I’ve talked to many of the NASD regulators.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;All agreed that the Spitzer agreement has been an "absolute disaster".
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Jack Coffee, of Columbia, on their board, calls it a new form of government. 
&lt;/p&gt;
&lt;p&gt;
It has created a level of paralysis – 3 years left, and firms are afraid to innovate. 
&lt;/p&gt;
&lt;p&gt;
Every bulge bracket says behind close doors won’t pony up again. 
&lt;/p&gt;
&lt;p&gt;
It hasn’t expanded coverage to new names. It was a grand experiment that failed. "This
is a drug." 
&lt;/p&gt;
&lt;p&gt;
Has failed to expand coverae. 
&lt;/p&gt;
&lt;p&gt;
The audience member asked what are usage statistics for the independent research that
had to be posted.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;5% of retail hits are on the indie research, the rest is from the main provider.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;The only success from the agreement is focusing people on the problem – Wall
St research has greater integrity today. 
&lt;/p&gt;
&lt;p&gt;
Teten: There is one pressing, highly important public policy goal that the Spitzer
settlement achieved: Spitzer won the primary. Question: Comment on future consolidation
in independent research firms. 
&lt;/p&gt;
&lt;p&gt;
Is pace likely to quicken? A panelist said there are over 400 firms today. Michael
Mayhew: 450 firms in N. America. We certainly believe in consolidation but not across
the board. Restricted providers will do quite well. 
&lt;/p&gt;
&lt;p&gt;
Fundamental data-based research will consolidate.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;My partner has argued that research is frankly a lifestyle business for many.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;If you have a dozen clients paying $100K each, you can have a nice business
for a few analysts. 
&lt;/p&gt;
&lt;p&gt;
I suspect the number therefore will be unusually high, but fundamental traditional
research will find it increasingly difficult to get paid.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;David Teten: Consolidation per se doesn't concern us. 
&lt;/p&gt;
&lt;p&gt;
I would be worried if the overall pie shrinking dramatically. 
&lt;/p&gt;
&lt;p&gt;
But to my knowledge, expert networks are the fastest growing sector in the research
business.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Consolidation means we buy or get bought, and there are worse things that can
happen.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Eric Alexander: For full disclosure, my business partner in the audience asked
the consolidation question.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;The alternative to a lifestyle approach to making some money in research is
being part of collaborative effort.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;When someone like Monsanto wants to do a deal, they can turn to one of our deal
specialists.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Richard Lipstein Question: What about the idea of a corporate rollup, e.g. how
Eric Alexander got Foresight. Eric Alexander: That wasn’t an acquisition but a subset
of analysts were attracted to our platform.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;David Weild IV: Question for Michael--What # of firms have &amp;gt; 5m revenues?
Michael Mayhew: Quite small, &amp;lt; 10% of 450. Lot of folks with $1m revenue. 
&lt;/p&gt;
&lt;p&gt;
Some consolidation when firms go out of business, other when firms get bought. Question:
Going back to the value of research, how is the way investment firms are compensated
linked to value? In an unbundled world, mutual funds are asset-based profit-makers,
not performance based, so they should worry less about costs. 
&lt;/p&gt;
&lt;p&gt;
Hedge funds are compensated by assets and performance, so they are looking for research
value. Would mutuals prefer bundled research? Michael Mayhew: The audience member
asks analysts how they judge good research. 
&lt;/p&gt;
&lt;p&gt;
They say, "I’ll know it when I see it." This means, many buy-side people don’t know
what makes good research to them. 
&lt;/p&gt;
&lt;p&gt;
That only has a chance of working if they get research for free, use it, then decide
later on if they liked it, but its still subjective. 
&lt;/p&gt;
&lt;p&gt;
David Teten: There are 3 reasons why hedge funds are desirable clients. 
&lt;/p&gt;
&lt;p&gt;
They have a lot of money compared to cash/overhead requirements, they don't usually
have an easy way to measure the value of your unique product (compared with tools
available to measure ROI if you are selling, e.g., bottled water to them), and they
are paying with soft dollars, i.e., other peoples' money. I have problems with how
soft dollars are used when applied too broadly, but the system works to the benefit
of research firms. 
&lt;/p&gt;
&lt;p&gt;
Eric Alexander: It’s a lot harder for a research firm to penetrate/develop business
with large mutual fund. "I’m sitting with a fire hose of info" says one large-fund
portfolio manager.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;They need barriers to access, not more info. Question: What are new models on
how to pay for research: Is it arbitrary or still predominantly through trades? Paul
Spillane: 85-90% is still via soft dollar.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;It will take a lot longer to wean off than anyone thinks.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;If a large mutual fund company wanted to separate costs, it could be 3% of their
management fee.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;For a smaller firm, its entire management fee could be allocated to research
cost. Richard Lipstein Question: Last question. 
&lt;/p&gt;
&lt;p&gt;
For someone looking to get in the research business, what does this business mean
for the up-and-coming professional? Eric Alexander: Paul Spillane and I say same thing. 
&lt;/p&gt;
&lt;p&gt;
Be good, and be entrepreneurial. 
&lt;/p&gt;
&lt;p&gt;
If you have been a salesperson, bone up on analytics. 
&lt;/p&gt;
&lt;p&gt;
If you are an analyst, participate in selling. 
&lt;/p&gt;
&lt;p&gt;
Michael Mayhew: Ample opportunities for good and great analysts. 
&lt;/p&gt;
&lt;p&gt;
A lot of analysts have spun off with high expectations. 
&lt;/p&gt;
&lt;p&gt;
Paul Spillane: If you love it and are passionate about it, there’s never been a better
time.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;If you don’t love it, join a bulge bracket firm. 
&lt;/p&gt;
&lt;p&gt;
You get real motivated when you wake up thinking "how am I going to make money for
my family?" David Teten: Be focused to add value. There is a story, true I believe,
of one analyst making over 2 million covering one stock (McDonald's).
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Pick a domain you can own, then become the recognized expert in that domain.
David Weild IV: 
&lt;br&gt;
&lt;p&gt;
1) Being a research analyst is a wonderful thing, whether starting independent and
or bulge bracket. 
&lt;/p&gt;
&lt;p&gt;
You learn a real discipline in a dynamic market (securities). 
&lt;/p&gt;
&lt;p&gt;
You can switch to private equity or corporate side. It’s a great training ground. 
&lt;/p&gt;
&lt;p&gt;
I’d like my kid to do this.&lt;br&gt;
&lt;p&gt;
&lt;br&gt;
2) Just to mention separately, this is anniversary of 9/11.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;There is a wonderful organization on that was on 60 Minutes called Tuesday’s
Children, which provides services to kids who lost parents. 
&lt;/p&gt;
&lt;p&gt;
Helps them get through college. Annual event at Cipriani’s 9/27. 
&lt;/p&gt;
&lt;p&gt;
They placed kids on take-your-child-to-work day. I’m on the board of directors. 
&lt;/p&gt;
&lt;p&gt;
Please consider supporting them. 
&lt;br&gt;
&lt;/p&gt;
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      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=353</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=353</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">Users of online dating sites often struggle
to find love because the sites themselves make it more difficult than it needs to
be. To the rescue: Virtual Dates, an online ice-breaker from Jeana Frost of Boston
University, Michael Norton of HBS, and Dan Ariely of MIT. More: <a href="http://hbswk.hbs.edu/item/5478.html">http://hbswk.hbs.edu/item/5478.html</a>Their
advice about online dating (which also applies to winning business online): <blockquote><p>
"Remove yourself as much as possible and don't invest your ego in one particular date,"
Frost offers. "Remember that it's very easy to get carried away and imbue a profile
with overly favorable qualities.
</p><p>
 My advice is to try to stay calm and resist being invested in one person until
you've actually gotten to know them. Avoid long e-mail correspondences because they
tend to heighten expectations.
</p><p>
" "It also takes resilience to go on a lot of dates and spend time actually arranging
to meet rather than spending hours a week just searching. The people who go on a lot
of dates are the people who find someone. In some sense it's a numbers game."
</p><p>
 New users especially should keep in mind that online dating is not in the end
so fundamentally different from regular dating, adds Norton. You try to find people,
you try to meet them.
</p><p>
 "It's the people who think it will be quite different from their regular experiences
who end up being the most disappointed …. In online dating, the same sorts of people
who are online are also out there offline. It can help you sort, but ultimately it
takes work, effort, and a little luck." 
</p></blockquote><img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=353" /></body>
      <title>Online Match-Making with Virtual Dates</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=353</guid>
      <link>http://www.circleofexperts.com/blog/Online+MatchMaking+With+Virtual+Dates.aspx</link>
      <pubDate>Mon, 11 Sep 2006 16:16:36 GMT</pubDate>
      <description>Users of online dating sites often struggle to find love because the sites themselves make it more difficult than it needs to be. To the rescue: Virtual Dates, an online ice-breaker from Jeana Frost of Boston University, Michael Norton of HBS, and Dan Ariely of MIT. More: &lt;a href="http://hbswk.hbs.edu/item/5478.html"&gt;http://hbswk.hbs.edu/item/5478.html&lt;/a&gt;Their
advice about online dating (which also applies to winning business online): &lt;blockquote&gt; 
&lt;p&gt;
"Remove yourself as much as possible and don't invest your ego in one particular date,"
Frost offers. "Remember that it's very easy to get carried away and imbue a profile
with overly favorable qualities.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;My advice is to try to stay calm and resist being invested in one person until
you've actually gotten to know them. Avoid long e-mail correspondences because they
tend to heighten expectations.
&lt;/p&gt;
&lt;p&gt;
" "It also takes resilience to go on a lot of dates and spend time actually arranging
to meet rather than spending hours a week just searching. The people who go on a lot
of dates are the people who find someone. In some sense it's a numbers game."
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;New users especially should keep in mind that online dating is not in the end
so fundamentally different from regular dating, adds Norton. You try to find people,
you try to meet them.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;"It's the people who think it will be quite different from their regular experiences
who end up being the most disappointed …. In online dating, the same sorts of people
who are online are also out there offline. It can help you sort, but ultimately it
takes work, effort, and a little luck." 
&lt;/p&gt;
&lt;/blockquote&gt;&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=353" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=353</comments>
      <category>General</category>
      <category>Personal Productivity</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=352</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=352</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=352</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=352</wfw:commentRss>
      <slash:comments>3</slash:comments>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
The event below is targeted at CFOs of mid-size and larger companies (over $50M in
revenues). I hope that you can join us.
</p>
        <p>
 <strong>CFO Leadership Team First Alumni Gathering September 21, Stamford, CT
Guest Speaker: David Teten The Virtual Handshake: Opening Doors and Closing Deals
Online </strong>Join fellow CFOs of mid-size and larger companies, and learn how to
accelerate your sales, recruit star employees, enhance your marketing, or just find
your next job by using online networks. 
</p>
        <p>
David Teten will discuss blogs, social network sites, virtual communities, relationship
capital management software, biography analysis software, and other new tools.
</p>
        <p>
 When: September 21, 6:30 to 8:30 PM Cost: $30 including hors'deurves, cash bar 
</p>
        <p>
Where: Stamford, CT (location disclosed to confirmed attendees) RSVP: by September
14 to Kevin McEnery, KJMcEnery(at)aol.com, 1-203-348-4435 
</p>
        <p>
Who: This event is open only to members of the CFO Leadership Group. Members must
have experience as CFO or Divisional CFO in an organization with at least $50M in
revenues.
</p>
        <p>
 A few select recruiters specializing in CFO searches will also attend. Our members
have experience with companies that include Acclaim Entertainment, Altria, Arc, Associated
Press, Atari, Barnes &amp; Noble, Calvin Klein, Dover, Gartner, Georgia Pacific, Gerber
Scientific, Groupe Danone, Kodak, Labatt, McCann Relationship Marketing, Nestle, Newsweek,
Pepsi, Revlon, Rogers, Scholastic, Sesame Workshop, The Reader’s Digest Association,
Time Warner Cable, and World Wrestling Entertainment. Nominations welcome for members.
</p>
        <p>
 Why: To see old and new friends 
</p>
        <p>
MORE ON OUR SPEAKER When you finish David Teten’s program, you’ll know how to: 
</p>
        <p>
 * create a powerful professional presence online 
</p>
        <p>
 * attract business in online networks
</p>
        <p>
 * meet more relevant clients and potential clients
</p>
        <p>
 * start and promote your own blog 
</p>
        <p>
 * master the email deluge 
</p>
        <p>
 * analyze and value your community of business partners 
</p>
        <p>
 * manage your contact database 
</p>
        <p>
 * ensure privacy and safety online 
</p>
        <p>
 "We hosted one of David Teten’s presentations at the Euromoney 2004 Annual Hedge
Fund Start-Up &amp; Business Development  Forum. Out of 40 speakers, David tied
for first place for the highest speaker rating." - Diane Higgins, Financial Markets,
EuroMoney PLC 
</p>
        <blockquote>
          <p>
BIOGRAPHY David Teten is CEO of Nitron Advisors ( <a href="http://www.NitronAdvisors.com  ">www.NitronAdvisors.com</a>),
which provides independent industry experts with consulting opportunities to hedge
funds and other institutional investors.
</p>
          <p>
 To participate in paid interviews with Nitron Advisors’ institutional investor
clients, at no cost to you, join the Nitron Advisors Circle of Experts ( <a href="http://www.CircleofExperts.com">www.CircleofExperts.com</a> ).
</p>
          <p>
 David is the co-author of The Virtual Handshake: Opening Doors and Closing Deals
Online ( <a href="http://www.TheVirtualHandshake.com">www.TheVirtualHandshake.com</a> ). 
</p>
          <p>
David was formerly CEO of an investment bank specializing in Internet domain names.
He has worked with the Bear Stearns Technology investment banking group and Mars &amp;
Co strategy consulting. 
</p>
        </blockquote>
        <img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=352" />
      </body>
      <title>Event Sep. 21, Stamford, CT: for CFOs of mid-size/larger companies</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=352</guid>
      <link>http://www.circleofexperts.com/blog/Event+Sep+21+Stamford+CT+For+CFOs+Of+Midsizelarger+Companies.aspx</link>
      <pubDate>Wed, 06 Sep 2006 03:21:01 GMT</pubDate>
      <description>&lt;p&gt;
The event below is targeted at CFOs of mid-size and larger companies (over $50M in
revenues). I hope that you can join us.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;&lt;strong&gt;CFO Leadership Team First Alumni Gathering September 21, Stamford, CT
Guest Speaker: David Teten The Virtual Handshake: Opening Doors and Closing Deals
Online &lt;/strong&gt;Join fellow CFOs of mid-size and larger companies, and learn how to
accelerate your sales, recruit star employees, enhance your marketing, or just find
your next job by using online networks. 
&lt;/p&gt;
&lt;p&gt;
David Teten will discuss blogs, social network sites, virtual communities, relationship
capital management software, biography analysis software, and other new tools.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;When: September 21, 6:30 to 8:30 PM Cost: $30 including hors'deurves, cash bar 
&lt;/p&gt;
&lt;p&gt;
Where: Stamford, CT (location disclosed to confirmed attendees) RSVP: by September
14 to Kevin McEnery, KJMcEnery(at)aol.com, 1-203-348-4435 
&lt;/p&gt;
&lt;p&gt;
Who: This event is open only to members of the CFO Leadership Group. Members must
have experience as CFO or Divisional CFO in an organization with at least $50M in
revenues.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;A few select recruiters specializing in CFO searches will also attend. Our members
have experience with companies that include Acclaim Entertainment, Altria, Arc, Associated
Press, Atari, Barnes &amp;amp; Noble, Calvin Klein, Dover, Gartner, Georgia Pacific, Gerber
Scientific, Groupe Danone, Kodak, Labatt, McCann Relationship Marketing, Nestle, Newsweek,
Pepsi, Revlon, Rogers, Scholastic, Sesame Workshop, The Reader’s Digest Association,
Time Warner Cable, and World Wrestling Entertainment. Nominations welcome for members.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;Why: To see old and new friends 
&lt;/p&gt;
&lt;p&gt;
MORE ON OUR SPEAKER When you finish David Teten’s program, you’ll know how to: 
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;* create a powerful professional presence online 
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;* attract business in online networks
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;* meet more relevant clients and potential clients
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;* start and promote your own blog 
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;* master the email deluge 
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;* analyze and value your community of business partners 
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;* manage your contact database 
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;* ensure privacy and safety online 
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;"We hosted one of David Teten’s presentations at the Euromoney 2004 Annual Hedge
Fund Start-Up &amp;amp; Business Development&amp;nbsp; Forum. Out of 40 speakers, David tied
for first place for the highest speaker rating." - Diane Higgins, Financial Markets,
EuroMoney PLC 
&lt;/p&gt;
&lt;blockquote&gt; 
&lt;p&gt;
BIOGRAPHY David Teten is CEO of Nitron Advisors ( &lt;a href="http://www.NitronAdvisors.com  "&gt;www.NitronAdvisors.com&lt;/a&gt;),
which provides independent industry experts with consulting opportunities to hedge
funds and other institutional investors.
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;To participate in paid interviews with Nitron Advisors’ institutional investor
clients, at no cost to you, join the Nitron Advisors Circle of Experts ( &lt;a href="http://www.CircleofExperts.com"&gt;www.CircleofExperts.com&lt;/a&gt; ).
&lt;/p&gt;
&lt;p&gt;
&amp;nbsp;David is the co-author of The Virtual Handshake: Opening Doors and Closing Deals
Online ( &lt;a href="http://www.TheVirtualHandshake.com"&gt;www.TheVirtualHandshake.com&lt;/a&gt; ). 
&lt;/p&gt;
&lt;p&gt;
David was formerly CEO of an investment bank specializing in Internet domain names.
He has worked with the Bear Stearns Technology investment banking group and Mars &amp;amp;
Co strategy consulting. 
&lt;/p&gt;
&lt;/blockquote&gt;&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=352" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=352</comments>
      <category>Career Acceleration</category>
      <category>General</category>
      <category>Leadership and Management</category>
      <category>Personal Productivity</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=348</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=348</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=348</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=348</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">Do you want to break free of Microsoft's
grip? Use exclusively web-based apps, most of them free? If you do, try reviewing <a href="http://www.ghalimi.name/">Ismael
Ghalimi</a>'s list of 'best-of-breed' web apps, which together provide a reasonable
approximation of the Microsoft Office Suite. <a href="http://itredux.com/blog/office-20/my-office-20-setup/">http://itredux.com/blog/office-20/my-office-20-setup/</a><img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=348" /></body>
      <title>Microsoft Office online---without Microsoft</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=348</guid>
      <link>http://www.circleofexperts.com/blog/Microsoft+Office+Onlinewithout+Microsoft.aspx</link>
      <pubDate>Thu, 24 Aug 2006 06:41:58 GMT</pubDate>
      <description>Do you want to break free of Microsoft's grip?  Use exclusively web-based apps, most of them free?

If you do, try reviewing &lt;a href="http://www.ghalimi.name/"&gt;Ismael
Ghalimi&lt;/a&gt;'s list of 'best-of-breed' web apps, which together provide a reasonable
approximation of the Microsoft Office Suite. &lt;a href="http://itredux.com/blog/office-20/my-office-20-setup/"&gt;http://itredux.com/blog/office-20/my-office-20-setup/&lt;/a&gt;&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=348" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=348</comments>
      <category>General</category>
      <category>Social Software</category>
      <category>Personal Productivity</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=336</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=336</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=336</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=336</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">According to the <a href="http://www.nytimes.com/2006/07/24/technology/24drill.html">NY
Times:</a><blockquote>The amount of Internet buzz a movie generates is a strong predictor
of its box-office take. <strong>But it hardly matters whether that buzz is good or
bad</strong>, according to a study by Yong Liu, an assistant professor of marketing
at the Eller College of Business at the University of Arizona.</blockquote> I'd love
to hear from the folks at trend-tracking companies such as Trendum, Intelliseek, Cymfony,
and Brandimensions if they a) agree that people's positive or negative feelings are
irrelevant for movies, and b) if this is true, does this pattern hold for other product
categories?<img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=336" /></body>
      <title> What Counts at the Box Office Is the Buzz</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=336</guid>
      <link>http://www.circleofexperts.com/blog/What+Counts+At+The+Box+Office+Is+The+Buzz.aspx</link>
      <pubDate>Tue, 25 Jul 2006 05:46:25 GMT</pubDate>
      <description>According to the &lt;a href="http://www.nytimes.com/2006/07/24/technology/24drill.html"&gt;NY
Times:&lt;/a&gt; &lt;blockquote&gt;The amount of Internet buzz a movie generates is a strong predictor
of its box-office take. &lt;strong&gt;But it hardly matters whether that buzz is good or
bad&lt;/strong&gt;, according to a study by Yong Liu, an assistant professor of marketing
at the Eller College of Business at the University of Arizona.&lt;/blockquote&gt; I'd love
to hear from the folks at trend-tracking companies such as Trendum, Intelliseek, Cymfony,
and Brandimensions if they a) agree that people's positive or negative feelings are
irrelevant for movies, and b) if this is true, does this pattern hold for other product
categories?&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=336" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=336</comments>
      <category>General</category>
      <category>Social Software</category>
      <category>Leadership and Management</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=329</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=329</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=329</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=329</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
HBS Professor Andrei Hagiu is an expert on <a href="http://hbswk.hbs.edu/item.jhtml?id=5237&amp;t=strategy">multi-sided
markets</a>, and recently interviewed me on that topic: 
</p>
        <p>
          <a href="http://www.marketplatforms.com/payingwithplastic/corporate/ourideas/Our%20Publications/Catalyst%20Conversations/Catalyst%20Conversations%20-%20David/default.aspx">
            <em>Market
Platform Dynamics--Catalyst Conversation</em>: Conversation with David Teten</a>.
His site requires that you submit an email address to read the article (but I should
note that he doesn't actually test if the email address is functional.) 
</p>
        <img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=329" />
      </body>
      <title>Multisided Markets--HBS Professor Andrei Hagiu</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=329</guid>
      <link>http://www.circleofexperts.com/blog/Multisided+MarketsHBS+Professor+Andrei+Hagiu.aspx</link>
      <pubDate>Wed, 28 Jun 2006 08:00:37 GMT</pubDate>
      <description>&lt;p&gt;
HBS Professor Andrei Hagiu is an expert on &lt;a href="http://hbswk.hbs.edu/item.jhtml?id=5237&amp;amp;t=strategy"&gt;multi-sided
markets&lt;/a&gt;, and recently interviewed me on that topic: 
&lt;/p&gt;
&lt;p&gt;
&lt;a href="http://www.marketplatforms.com/payingwithplastic/corporate/ourideas/Our%20Publications/Catalyst%20Conversations/Catalyst%20Conversations%20-%20David/default.aspx"&gt;&lt;em&gt;Market
Platform Dynamics--Catalyst Conversation&lt;/em&gt;: Conversation with David Teten&lt;/a&gt;.
His site requires that you submit an email address to read the article (but I should
note that he doesn't actually test if the email address is functional.) 
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=329" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=329</comments>
      <category>General</category>
      <category>Leadership and Management</category>
      <category>Public Markets Investing</category>
      <category>Social Software</category>
    </item>
    <item>
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      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=327</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=327</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=327</wfw:commentRss>
      <slash:comments>1</slash:comments>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
Following up on my draft post on '<a href="http://www.thevirtualhandshake.com/blog/2006/06/22/business-models-for-user-generated-media">Business
Models for User-Generated Media</a>', I wrote some notes on this morning's <a href="http://iBreakfast.com">iBreakfast</a>.
</p>
        <p>
          <b>
            <u>Shawn Gold, SVP, MySpace: Marketing in a Networked Culture</u>
          </b>
        </p>
        <p>
MySpace has 100m users projected by july
</p>
        <p>
84m registered users, 2m new registered users per week (size of Houston), 48m unique
visitors per month in US
</p>
        <p>
2<sup>nd</sup> most popular site for content consumption on the Internet, as defined
by page views. 29000 indie film profiles. 1.8m music profiles.
</p>
        <p>
#1 video viewing site
</p>
        <p>
#1 referrer to Google—8.19% of Google's traffic
</p>
        <p>
42% of YouTube viewing is happening on MySpace.
</p>
        <p>
          <b>Goal:</b>
        </p>
        <p>
MySpace will become THE full service community portal
</p>
        <p>
Introduce innovative advertising solutions while being at forefront of pop culture
</p>
        <p>
DNA of Myspace Generation : MySpace is their <i>place. </i> Where youth culture gathers
to express themselves, connect with friends, and discover popular culture. 
</p>
        <p>
Big differentiator from competition is the way MySpace is used to discover popular
culture, i.e., bands/TV shows. 
</p>
        <p>
All the growth is viral---they market to influencers not to audience members.
</p>
        <p>
Nielsen: Myspace reaches 51% of 13-17 year olds online (which is 85% of all 13-17
year olds).
</p>
        <p>
79% of the site is 18+, and 25M users who are 30+. 
</p>
        <p>
          <b>Why so successful:</b>
        </p>
        <p>
-A user's profile is a metaphor for their room or apt. 
</p>
        <p>
- The Internet generation has grown up sharing their lives
</p>
        <p>
- The profile is a characterization of who they are
</p>
        <p>
- They want to express themselves creatively.
</p>
        <p>
Children lack a 'their space'. 7-11 doesn’t let them hang out in front; the
mall security guards kick them out. They're used to being in public. MySpace is a
form of identity production. 
</p>
        <p>
Everyone takes pride in their medium. It's 'vested media' because they created it. 
</p>
        <p>
When people say the pages are unwieldy, just think of a teenager's room.
</p>
        <p>
Social networks/blogs serve as a publishing platform for early adopters. Word of Mouth
has turned into 'citizen journalism', which people trust more than traditional media.
</p>
        <p>
MySpace allows brands to become living, breathing entities that consumers can interact
with.
</p>
        <p>
Best brand programs tie into self-expression, facilitate connections between people,
or is centered around the discovery of popular culture. 
</p>
        <p>
87m stories in the database, and a lot of that content is professional. Every nightclub,
every major Christian band, every celebrity brand, is in the database. They're now
slicing the database by professional type, e.g., if you want to reach all the comedians.
</p>
        <p>
Basic idea of marketing: "Tell a Friend"
</p>
        <p>
Average page is visited 30 times a day. If you're in the top 8, your exposure is exponential.
XMen has 3.2m friends. If you friend them, you can have top 16 friends, instead of
top 8.
</p>
        <p>
Core: identification and individuality. Don’t separate them---that's Geocities.
Understand core needs (identification and individuality), and address their core needs:
recognition, knowledge, self-expression, belonging, access, discovery, appreciation,
and confidence. 
</p>
        <p>
We facilitate this on a social networking platform. 
</p>
        <p>
          <u>Next speaker----Shelly Palmer, author, <i>Television Disrupted</i></u>
        </p>
        <p>
Five buzzwords you can use right now. You will sound like a genius if you use these.
</p>
        <p>
- Mobile video: clipcasts or streamcasts. He dislikes the term 'cellphone video',
because not all mobile video (e.g., ipod video) is via a cell tower. Why does ESPN
Mobile have only 2400 subscribers—because it's $30-$400/month. It's a MVNO—they
own the handset and customer experience. They're $30M in the hole. All the vanity
cell services will meet the same fate. ESPN invested a lot of money into the technology.
Behaviors change glacially. In the last century, fastest time to market for an electronic
tool was Xerox machine. It killed carbon paper extremely quickly. Instantly successful.
Normally new tools take 5-100 years---fax machine took 100 years.
</p>
        <p>
- IPTV—Internet Protocol Television
</p>
        <p>
- Broadband Video—call it 'IP Video'. 'Streaming Video' is a silly term.
</p>
        <p>
- Podcasting---he hates this word. A use of the RSS spec---it has nothing to do with
IPods or broadcasting. Coined by Adam Curry. Based on XML spec. Blogging is the most
popular use of RSS. 
</p>
        <p>
- Mesh Networks—each node connects or two or more nodes. No central server.
Self-healing. Hard to shut down. Napster was a file-sharing network, therefore easy
to shut down. If they're wireless they're a swarm. BitTorrent is best example of a
mesh network. Cant be used in real-time streaming. 
</p>
        <p>
Oct. 12, 2005: the date that Steve Jobs and Eiger unilaterally decided to put TV shows
on ipod—Desperate HouseWives. Very controversial with affiliates. The day the
TV world changed.
</p>
        <p>
"Contact is King!"
</p>
        <p>
Different words for all of you in the audience:
</p>
        <p>
Cable companies call customers 'subscribers'
</p>
        <p>
Phone companies call them 'access lines'
</p>
        <p>
TV cos. Call them 'Viewers'
</p>
        <p>
Computer cos. Call them 'users'
</p>
        <p>
2/17/2009: all analog TV spectrum will go digital. Your old analog TV won't work.
The good news: all the old analog frequencies will be reclaimed by the gov't and auctioned
off. Most likely it will be used to create a large broadband cloud—WiMAX? No
longer will you use a little local wifi network—you'll use the large broadband
cloud. Hermistown, OR has largest broadband cloud in America: 700 sq miles, 5 megabits.
It's like living in Star Trek. Cant handle lots of streaming video/VOIP, but it's
enough for email. Intel is banking heavily on WiMAX. 
</p>
        <p>
Every cell phone call ends with 'hello', instead of 'goodbye', because of connectivity
problems
</p>
        <p>
          <b>Q&amp;A</b>
        </p>
        <p>
Shawn: They review every photo/video uploaded to myspace
</p>
        <p>
Any member can report objectionable content
</p>
        <p>
25000 volunteers police school site
</p>
        <p>
Algorithms that search for underage kids---e.g., mentioning 12 candles on a birthday
cake. They kick off 5000 underage kids/day.
</p>
        <p>
Myspace is the size of two Californias—and the crime on the site is equivalent
to 5 blocks in NYC
</p>
        <img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=327" />
      </body>
      <title>Shawn Gold, SVP, MySpace: Marketing in a Networked Culture</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=327</guid>
      <link>http://www.circleofexperts.com/blog/Shawn+Gold+SVP+MySpace+Marketing+In+A+Networked+Culture.aspx</link>
      <pubDate>Fri, 23 Jun 2006 10:41:40 GMT</pubDate>
      <description>    &lt;p&gt;
Following up on my draft post on '&lt;a href="http://www.thevirtualhandshake.com/blog/2006/06/22/business-models-for-user-generated-media"&gt;Business
Models for User-Generated Media&lt;/a&gt;', I wrote some notes on this morning's &lt;a href="http://iBreakfast.com"&gt;iBreakfast&lt;/a&gt;.
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;&lt;u&gt;Shawn Gold, SVP, MySpace: Marketing in a Networked Culture&lt;/u&gt;&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
MySpace has 100m users projected by july
&lt;/p&gt;
&lt;p&gt;
84m registered users, 2m new registered users per week (size of Houston), 48m unique
visitors per month in US
&lt;/p&gt;
&lt;p&gt;
2&lt;sup&gt;nd&lt;/sup&gt; most popular site for content consumption on the Internet, as defined
by page views. 29000 indie film profiles. 1.8m music profiles.
&lt;/p&gt;
&lt;p&gt;
#1 video viewing site
&lt;/p&gt;
&lt;p&gt;
#1 referrer to Google&amp;#8212;8.19% of Google's traffic
&lt;/p&gt;
&lt;p&gt;
42% of YouTube viewing is happening on MySpace.
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;Goal:&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
MySpace will become THE full service community portal
&lt;/p&gt;
&lt;p&gt;
Introduce innovative advertising solutions while being at forefront of pop culture
&lt;/p&gt;
&lt;p&gt;
DNA of Myspace Generation : MySpace is their &lt;i&gt;place. &lt;/i&gt; Where youth culture gathers
to express themselves, connect with friends, and discover popular culture. 
&lt;/p&gt;
&lt;p&gt;
Big differentiator from competition is the way MySpace is used to discover popular
culture, i.e., bands/TV shows. 
&lt;/p&gt;
&lt;p&gt;
All the growth is viral---they market to influencers not to audience members.
&lt;/p&gt;
&lt;p&gt;
Nielsen: Myspace reaches 51% of 13-17 year olds online (which is 85% of all 13-17
year olds).
&lt;/p&gt;
&lt;p&gt;
79% of the site is 18+, and 25M users who are 30+. 
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;Why so successful:&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
-A user's profile is a metaphor for their room or apt. 
&lt;/p&gt;
&lt;p&gt;
- The Internet generation has grown up sharing their lives
&lt;/p&gt;
&lt;p&gt;
- The profile is a characterization of who they are
&lt;/p&gt;
&lt;p&gt;
- They want to express themselves creatively.
&lt;/p&gt;
&lt;p&gt;
Children lack a 'their space'. 7-11 doesn&amp;#8217;t let them hang out in front; the
mall security guards kick them out. They're used to being in public. MySpace is a
form of identity production. 
&lt;/p&gt;
&lt;p&gt;
Everyone takes pride in their medium. It's 'vested media' because they created it. 
&lt;/p&gt;
&lt;p&gt;
When people say the pages are unwieldy, just think of a teenager's room.
&lt;/p&gt;
&lt;p&gt;
Social networks/blogs serve as a publishing platform for early adopters. Word of Mouth
has turned into 'citizen journalism', which people trust more than traditional media.
&lt;/p&gt;
&lt;p&gt;
MySpace allows brands to become living, breathing entities that consumers can interact
with.
&lt;/p&gt;
&lt;p&gt;
Best brand programs tie into self-expression, facilitate connections between people,
or is centered around the discovery of popular culture. 
&lt;/p&gt;
&lt;p&gt;
87m stories in the database, and a lot of that content is professional. Every nightclub,
every major Christian band, every celebrity brand, is in the database. They're now
slicing the database by professional type, e.g., if you want to reach all the comedians.
&lt;/p&gt;
&lt;p&gt;
Basic idea of marketing: &amp;quot;Tell a Friend&amp;quot;
&lt;/p&gt;
&lt;p&gt;
Average page is visited 30 times a day. If you're in the top 8, your exposure is exponential.
XMen has 3.2m friends. If you friend them, you can have top 16 friends, instead of
top 8.
&lt;/p&gt;
&lt;p&gt;
Core: identification and individuality. Don&amp;#8217;t separate them---that's Geocities.
Understand core needs (identification and individuality), and address their core needs:
recognition, knowledge, self-expression, belonging, access, discovery, appreciation,
and confidence. 
&lt;/p&gt;
&lt;p&gt;
We facilitate this on a social networking platform. 
&lt;/p&gt;
&lt;p&gt;
&lt;u&gt;Next speaker----Shelly Palmer, author, &lt;i&gt;Television Disrupted&lt;/i&gt;&lt;/u&gt;
&lt;/p&gt;
&lt;p&gt;
Five buzzwords you can use right now. You will sound like a genius if you use these.
&lt;/p&gt;
&lt;p&gt;
- Mobile video: clipcasts or streamcasts. He dislikes the term 'cellphone video',
because not all mobile video (e.g., ipod video) is via a cell tower. Why does ESPN
Mobile have only 2400 subscribers&amp;#8212;because it's $30-$400/month. It's a MVNO&amp;#8212;they
own the handset and customer experience. They're $30M in the hole. All the vanity
cell services will meet the same fate. ESPN invested a lot of money into the technology.
Behaviors change glacially. In the last century, fastest time to market for an electronic
tool was Xerox machine. It killed carbon paper extremely quickly. Instantly successful.
Normally new tools take 5-100 years---fax machine took 100 years.
&lt;/p&gt;
&lt;p&gt;
- IPTV&amp;#8212;Internet Protocol Television
&lt;/p&gt;
&lt;p&gt;
- Broadband Video&amp;#8212;call it 'IP Video'. 'Streaming Video' is a silly term.
&lt;/p&gt;
&lt;p&gt;
- Podcasting---he hates this word. A use of the RSS spec---it has nothing to do with
IPods or broadcasting. Coined by Adam Curry. Based on XML spec. Blogging is the most
popular use of RSS. 
&lt;/p&gt;
&lt;p&gt;
- Mesh Networks&amp;#8212;each node connects or two or more nodes. No central server.
Self-healing. Hard to shut down. Napster was a file-sharing network, therefore easy
to shut down. If they're wireless they're a swarm. BitTorrent is best example of a
mesh network. Cant be used in real-time streaming. 
&lt;/p&gt;
&lt;p&gt;
Oct. 12, 2005: the date that Steve Jobs and Eiger unilaterally decided to put TV shows
on ipod&amp;#8212;Desperate HouseWives. Very controversial with affiliates. The day the
TV world changed.
&lt;/p&gt;
&lt;p&gt;
&amp;quot;Contact is King!&amp;quot;
&lt;/p&gt;
&lt;p&gt;
Different words for all of you in the audience:
&lt;/p&gt;
&lt;p&gt;
Cable companies call customers 'subscribers'
&lt;/p&gt;
&lt;p&gt;
Phone companies call them 'access lines'
&lt;/p&gt;
&lt;p&gt;
TV cos. Call them 'Viewers'
&lt;/p&gt;
&lt;p&gt;
Computer cos. Call them 'users'
&lt;/p&gt;
&lt;p&gt;
2/17/2009: all analog TV spectrum will go digital. Your old analog TV won't work.
The good news: all the old analog frequencies will be reclaimed by the gov't and auctioned
off. Most likely it will be used to create a large broadband cloud&amp;#8212;WiMAX? No
longer will you use a little local wifi network&amp;#8212;you'll use the large broadband
cloud. Hermistown, OR has largest broadband cloud in America: 700 sq miles, 5 megabits.
It's like living in Star Trek. Cant handle lots of streaming video/VOIP, but it's
enough for email. Intel is banking heavily on WiMAX. 
&lt;/p&gt;
&lt;p&gt;
Every cell phone call ends with 'hello', instead of 'goodbye', because of connectivity
problems
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;Q&amp;amp;A&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
Shawn: They review every photo/video uploaded to myspace
&lt;/p&gt;
&lt;p&gt;
Any member can report objectionable content
&lt;/p&gt;
&lt;p&gt;
25000 volunteers police school site
&lt;/p&gt;
&lt;p&gt;
Algorithms that search for underage kids---e.g., mentioning 12 candles on a birthday
cake. They kick off 5000 underage kids/day.
&lt;/p&gt;
&lt;p&gt;
Myspace is the size of two Californias&amp;#8212;and the crime on the site is equivalent
to 5 blocks in NYC
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=327" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=327</comments>
      <category>General</category>
      <category>Social Software</category>
      <category>Public Markets Investing</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=326</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=326</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=326</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=326</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">
        <p>
Tomorrow morning I'll be speaking at <a href="http://ibreakfast.com/">http://ibreakfast.com/</a> on <strong>Business
Models in User Generated Media</strong>. I have attached a DRAFT of my talk below.
I'd be grateful for any feedback readers might have. In particular, I'm trying to
get rough revenue estimates for each of the categories below. 
</p>
        <p align="center">
          <b>
            <a href="http://www.thevirtualhandshake.com/blog/2006/06/22/business-models-for-user-generated-media">Business
Models for User Generated Media (UGM)</a>
          </b>
        </p>
        <img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=326" />
      </body>
      <title>Business Models in User Generated Media</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=326</guid>
      <link>http://www.circleofexperts.com/blog/Business+Models+In+User+Generated+Media.aspx</link>
      <pubDate>Thu, 22 Jun 2006 09:18:51 GMT</pubDate>
      <description>    &lt;p&gt;
Tomorrow morning I'll be speaking at &lt;a href="http://ibreakfast.com/"&gt;http://ibreakfast.com/&lt;/a&gt; on &lt;strong&gt;Business
Models in User Generated Media&lt;/strong&gt;. I have attached a DRAFT of my talk below.
I'd be grateful for any feedback readers might have. In particular, I'm trying to
get rough revenue estimates for each of the categories below. 
&lt;/p&gt;
&lt;p align="center"&gt;
&lt;b&gt;&lt;a href="http://www.thevirtualhandshake.com/blog/2006/06/22/business-models-for-user-generated-media"&gt;Business
Models for User Generated Media (UGM)&lt;/a&gt;&lt;/b&gt;
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=326" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=326</comments>
      <category>General</category>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=325</trackback:ping>
      <pingback:server>http://www.circleofexperts.com/blog/pingback.aspx</pingback:server>
      <pingback:target>http://www.circleofexperts.com/blog/PermaLink.aspx?guid=325</pingback:target>
      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=325</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=325</wfw:commentRss>
      <body xmlns="http://www.w3.org/1999/xhtml">I'm happy to report that, after two years
of successful partnership, I have sold <a href="http://www.tetenco.com">Teten Executive
Recruiting</a> to <a href="http://Accolo.com">Accolo</a>. I'll be continuing in my
current role running <a href="http://nitronadvisors.com">Nitron Advisors</a>, which
is a separate company. Here's the press release: 
<p></p><p></p><p></p><b>Press Release</b><b>For Immediate Release</b><b>June 21, 2006</b><p></p><p></p><p></p><p><b>Accolo acquires Teten Executive Recruiting; combined firm is innovator in using
social software and online networks for recruiting. </b></p><p><b></b></p><p>
Larkspur, CA – June 22, 2006 – Accolo, Inc. today announced the acquisition
of Teten Executive Recruiting, a retained executive search firm that specializes in
using online networks to reach and recruit the most qualified candidates. The firm
focuses on the hedge fund, private equity, and strategy consulting industries. Founder
and author David Teten joins Accolo’s Advisory Board.
</p><p>
David Teten said, "I first discovered Accolo ( <a href="http://www.accolo.com/">www.Accolo.com</a>)
in my research for my book about social software and online networks, became a client,
and then created a partnership with them. When I learned how they had re-engineered
the recruiting process to incorporate the power of online networks, I thought: this
is the way recruiting <i>should</i> be. I think that the traditional recruiting model
is broken and painfully inefficient, and I am excited to have the privilege of working
with a team that understands the logical way that companies should manage the process
of finding great people."
</p><p>
In this cash and stock deal, Accolo gains access to Teten Executive Recruiting ( <a href="http://www.tetenco.com/">www.TetenCo.com</a>)
clients such as American Real Estate Partners, Net2Phone, OfficeTiger, The Trium Group,
Zacks Investment Research, and IDT Entertainment. Teten Executive Recruiting is known
as a thought leader in using blogs, listservs, online communities, social network
software, relationship capital management software, and biography analysis software
for recruiting. Accolo has acquired the proprietary tools that Teten Executive Recruiting
has developed. 
</p><p>
John Younger, CEO of Accolo, commented, "We were excited about Teten Executive
Recruiting's list of lighthouse clients and its deep expertise in social software
and online networks. This acquisition is the logical culmination of a mutually beneficial
relationship. The company is providing us with new strategies to continue raising
the bar, as well as new clients to take advantage of our growing senior executive
search capabilities. Just in the past year, we have recruited CIOs, CEOs, CFOs, and
Vice Presidents for companies with revenues of $5 million to $1.5 billion."
</p><p>
Jon Weber, President of American Real Estate Partners (NYSE: ACP), commented, "Finding
top talent quickly and efficiently is a high priority for us. We’ve been pleased
with the way Teten Executive Recruiting and Accolo combine their talents to save us
time and money to hire the best people. Their solution has worked well for several
of our companies”
</p><p>
Martin Babinec, CEO of TriNet ( <a href="http://www.trinet.com/">www.TriNet.com</a> ),
emphasized, “TriNet’s long association with Accolo has been borne out
of a deep faith and confidence in the company’s innovative approach to sourcing
and recruiting. The fact that Accolo’s team continues to seek out partners that
will expand and deepen its already impressive service delivery is proof that the company
won’t rest on its laurels. TriNet is enthusiastic about Accolo’s latest
milestone and looks forward to its future successes.”
</p><p>
David Teten, founder of Teten Executive Recruiting, is coauthor of the first business
book on these strategies and technologies, <i>The Virtual Handshake: Opening Doors
and Closing Deals Online</i>. He runs a business resource guide and blog about social
software and online networks at <a href="http://www.thevirtualhandshake.com/">www.TheVirtualHandshake.com</a> .
David also co-writes a monthly column about online networks for <a href="http://www.fastcompany.com/">www.FastCompany.com</a>,
and was recently honored as a "Future HR Leader" by <em>Human Capital</em> magazine
for his innovative use of online networks. David is a member of the Advisory Board
of the <a href="http://www.womma.org/">Word of Mouth Marketing Association</a> (<a href="http://www.womma.org/">www.Womma.org</a>),
which is also an Accolo client. 
</p><p>
David Teten will continue in his current role as CEO of Nitron Advisors, LLC (<a href="http://www.nitronadvisors.com/">www.NitronAdvisors.com</a> ).
Nitron Advisors provides hedge funds, venture capitalists, other institutional investors,
and law firms with direct insight from a broad network of senior industry experts,
located at <u><a href="http://www.CircleofExperts.com">www.CircleofExperts.com</a></u>. 
</p><p><b></b></p><p><b>About Accolo</b></p><p><a href="http://Accolo.com">Accolo</a> has built proprietary, patented software and
processes that automate roughly 80% of the recruiting process. Accolo leverages this
toolkit to provide Recruitment Process Outsourcing services, becoming part of a company's
internal recruitment function. Accolo's unique application of the “art”
of recruiting within a highly automated framework, along with a network of over 300,000
past and present candidates, delivers quantifiable improvements in recruiting quality,
efficiency and cost. Our clients meet the top performer they will hire in an average
of 13 days. The average company spends 15.9% of an employee's salary on recruiting;
Accolo clients spend less than 9%.
</p><p>
Accolo is profitable and revenues more than doubled last year. The company is the
HRO World 2005 Recruitment Process Outsourcer of the Year and a founding member of
the Recruitment Process Outsourcing Association (<u><a href="http://www.rpoassociation.org/">www.RPOAssociation.org</a></u>).
The Company was founded in 2000 and its investors include Vedior (Amsterdam: VDR, <a href="http://www.vedior.com/">www.Vedior.com</a> )
and TriNet ( <a href="http://www.trinet.com/">www.TriNet.com</a> ). Accolo works with
such leading customers as JDS Uniphase, Blue Shield of California, Starmine, CMP United
Business Media, ValueClick, Verity, and PRNewsWire. For more information, visit <u><a href="http://www.accolo.com/">www.Accolo.com</a></u>.
</p><p></p><p></p><p></p><b>Contact</b> Diane Hassett <u>dhassett at accolo.com</u> 1-415-785-7833 x220 
<p></p>
David Teten <u>press at teten.com</u> 1-212-682-6676<img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=325" /></body>
      <title>Accolo acquires Teten Executive Recruiting</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=325</guid>
      <link>http://www.circleofexperts.com/blog/Accolo+Acquires+Teten+Executive+Recruiting.aspx</link>
      <pubDate>Wed, 21 Jun 2006 17:36:17 GMT</pubDate>
      <description>I'm happy to report that, after two years of successful partnership, I have sold &lt;a href="http://www.tetenco.com"&gt;Teten
Executive Recruiting&lt;/a&gt; to &lt;a href="http://Accolo.com"&gt;Accolo&lt;/a&gt;. I'll be continuing
in my current role running &lt;a href="http://nitronadvisors.com"&gt;Nitron Advisors&lt;/a&gt;,
which is a separate company. Here's the press release: 
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;b&gt;Press Release&lt;/b&gt; &lt;b&gt;For Immediate Release&lt;/b&gt; &lt;b&gt;June 21, 2006&lt;/b&gt; 
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;Accolo acquires Teten Executive Recruiting; combined firm is innovator in using
social software and online networks for recruiting. &lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt; &lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
Larkspur, CA &amp;#8211; June 22, 2006 &amp;#8211; Accolo, Inc. today announced the acquisition
of Teten Executive Recruiting, a retained executive search firm that specializes in
using online networks to reach and recruit the most qualified candidates. The firm
focuses on the hedge fund, private equity, and strategy consulting industries. Founder
and author David Teten joins Accolo&amp;#8217;s Advisory Board.
&lt;/p&gt;
&lt;p&gt;
David Teten said, &amp;quot;I first discovered Accolo ( &lt;a href="http://www.accolo.com/"&gt;www.Accolo.com&lt;/a&gt;)
in my research for my book about social software and online networks, became a client,
and then created a partnership with them. When I learned how they had re-engineered
the recruiting process to incorporate the power of online networks, I thought: this
is the way recruiting &lt;i&gt;should&lt;/i&gt; be. I think that the traditional recruiting model
is broken and painfully inefficient, and I am excited to have the privilege of working
with a team that understands the logical way that companies should manage the process
of finding great people.&amp;quot;
&lt;/p&gt;
&lt;p&gt;
In this cash and stock deal, Accolo gains access to Teten Executive Recruiting ( &lt;a href="http://www.tetenco.com/"&gt;www.TetenCo.com&lt;/a&gt;)
clients such as American Real Estate Partners, Net2Phone, OfficeTiger, The Trium Group,
Zacks Investment Research, and IDT Entertainment. Teten Executive Recruiting is known
as a thought leader in using blogs, listservs, online communities, social network
software, relationship capital management software, and biography analysis software
for recruiting. Accolo has acquired the proprietary tools that Teten Executive Recruiting
has developed. 
&lt;/p&gt;
&lt;p&gt;
John Younger, CEO of Accolo, commented, &amp;quot;We were excited about Teten Executive
Recruiting's list of lighthouse clients and its deep expertise in social software
and online networks. This acquisition is the logical culmination of a mutually beneficial
relationship. The company is providing us with new strategies to continue raising
the bar, as well as new clients to take advantage of our growing senior executive
search capabilities. Just in the past year, we have recruited CIOs, CEOs, CFOs, and
Vice Presidents for companies with revenues of $5 million to $1.5 billion.&amp;quot;
&lt;/p&gt;
&lt;p&gt;
Jon Weber, President of American Real Estate Partners (NYSE: ACP), commented, &amp;quot;Finding
top talent quickly and efficiently is a high priority for us. We&amp;#8217;ve been pleased
with the way Teten Executive Recruiting and Accolo combine their talents to save us
time and money to hire the best people. Their solution has worked well for several
of our companies&amp;#8221;
&lt;/p&gt;
&lt;p&gt;
Martin Babinec, CEO of TriNet ( &lt;a href="http://www.trinet.com/"&gt;www.TriNet.com&lt;/a&gt; ),
emphasized, &amp;#8220;TriNet&amp;#8217;s long association with Accolo has been borne out
of a deep faith and confidence in the company&amp;#8217;s innovative approach to sourcing
and recruiting. The fact that Accolo&amp;#8217;s team continues to seek out partners that
will expand and deepen its already impressive service delivery is proof that the company
won&amp;#8217;t rest on its laurels. TriNet is enthusiastic about Accolo&amp;#8217;s latest
milestone and looks forward to its future successes.&amp;#8221;
&lt;/p&gt;
&lt;p&gt;
David Teten, founder of Teten Executive Recruiting, is coauthor of the first business
book on these strategies and technologies, &lt;i&gt;The Virtual Handshake: Opening Doors
and Closing Deals Online&lt;/i&gt;. He runs a business resource guide and blog about social
software and online networks at &lt;a href="http://www.thevirtualhandshake.com/"&gt;www.TheVirtualHandshake.com&lt;/a&gt; .
David also co-writes a monthly column about online networks for &lt;a href="http://www.fastcompany.com/"&gt;www.FastCompany.com&lt;/a&gt;,
and was recently honored as a &amp;quot;Future HR Leader&amp;quot; by &lt;em&gt;Human Capital&lt;/em&gt; magazine
for his innovative use of online networks. David is a member of the Advisory Board
of the &lt;a href="http://www.womma.org/"&gt;Word of Mouth Marketing Association&lt;/a&gt; (&lt;a href="http://www.womma.org/"&gt;www.Womma.org&lt;/a&gt;),
which is also an Accolo client. 
&lt;/p&gt;
&lt;p&gt;
David Teten will continue in his current role as CEO of Nitron Advisors, LLC (&lt;a href="http://www.nitronadvisors.com/"&gt;www.NitronAdvisors.com&lt;/a&gt; ).
Nitron Advisors provides hedge funds, venture capitalists, other institutional investors,
and law firms with direct insight from a broad network of senior industry experts,
located at &lt;u&gt;&lt;a href="http://www.CircleofExperts.com"&gt;www.CircleofExperts.com&lt;/a&gt;&lt;/u&gt;. 
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt; &lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;b&gt;About Accolo&lt;/b&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;a href="http://Accolo.com"&gt;Accolo&lt;/a&gt; has built proprietary, patented software and
processes that automate roughly 80% of the recruiting process. Accolo leverages this
toolkit to provide Recruitment Process Outsourcing services, becoming part of a company's
internal recruitment function. Accolo's unique application of the &amp;#8220;art&amp;#8221;
of recruiting within a highly automated framework, along with a network of over 300,000
past and present candidates, delivers quantifiable improvements in recruiting quality,
efficiency and cost. Our clients meet the top performer they will hire in an average
of 13 days. The average company spends 15.9% of an employee's salary on recruiting;
Accolo clients spend less than 9%.
&lt;/p&gt;
&lt;p&gt;
Accolo is profitable and revenues more than doubled last year. The company is the
HRO World 2005 Recruitment Process Outsourcer of the Year and a founding member of
the Recruitment Process Outsourcing Association (&lt;u&gt;&lt;a href="http://www.rpoassociation.org/"&gt;www.RPOAssociation.org&lt;/a&gt;&lt;/u&gt;).
The Company was founded in 2000 and its investors include Vedior (Amsterdam: VDR, &lt;a href="http://www.vedior.com/"&gt;www.Vedior.com&lt;/a&gt; )
and TriNet ( &lt;a href="http://www.trinet.com/"&gt;www.TriNet.com&lt;/a&gt; ). Accolo works with
such leading customers as JDS Uniphase, Blue Shield of California, Starmine, CMP United
Business Media, ValueClick, Verity, and PRNewsWire. For more information, visit &lt;u&gt;&lt;a href="http://www.accolo.com/"&gt;www.Accolo.com&lt;/a&gt;&lt;/u&gt;.
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;/p&gt;
&lt;b&gt;Contact&lt;/b&gt; Diane Hassett &lt;u&gt;dhassett at accolo.com&lt;/u&gt; 1-415-785-7833 x220 
&lt;p&gt;
&lt;/p&gt;
David Teten &lt;u&gt;press at teten.com&lt;/u&gt; 1-212-682-6676&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=325" /&gt;</description>
      <comments>http://www.circleofexperts.com/blog/CommentView.aspx?guid=325</comments>
      <category>Social Software</category>
    </item>
    <item>
      <trackback:ping>http://www.circleofexperts.com/blog/Trackback.aspx?guid=323</trackback:ping>
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      <dc:creator>David Teten</dc:creator>
      <wfw:comment>http://www.circleofexperts.com/blog/CommentView.aspx?guid=323</wfw:comment>
      <wfw:commentRss>http://www.circleofexperts.com/blog/SyndicationService.asmx/GetEntryCommentsRss?guid=323</wfw:commentRss>
      <title>TieCON East: Trends in Online Networks and Social Software</title>
      <guid isPermaLink="false">http://www.circleofexperts.com/blog/PermaLink.aspx?guid=323</guid>
      <link>http://www.circleofexperts.com/blog/TieCON+East+Trends+In+Online+Networks+And+Social+Software.aspx</link>
      <pubDate>Mon, 19 Jun 2006 06:13:49 GMT</pubDate>
      <description>&lt;p&gt;
My colleague Scott Lichtman took some detailed notes on the &lt;a href="http://tieconeast.org"&gt;TieCONEast &lt;/a&gt;panel
last week on Trends in Online Networks and Social Software. Participants: &lt;strong&gt;
&lt;p&gt;
Angela Biever 
&lt;/p&gt;
&lt;/strong&gt;Angela Biever is Managing Director for the Consumer Internet sector within
Intel Capital, Intel’s corporate venturing organization. 
&lt;/p&gt;
&lt;p&gt;
She assumed this role in early 2006.
&lt;/p&gt;
&lt;p&gt;
Angela’s team recently invested in online blogging company SixApart and is interested
in new computing models being generated by Web2.0.
&lt;/p&gt;
&lt;p&gt;
Prior to this, Angela was General Manager of Intel’s New Business Initiatives (NBI),
a center for new business creation that also resides within Intel Capital. 
&lt;/p&gt;
&lt;p&gt;
Prior to joining Intel in 1999, Angela was a senior executive at First Data Corporation.
&lt;/p&gt;
&lt;p&gt;
She was President of one of its operating subsidiaries and also served on the Company's
Senior Management Committee, a group providing policy and direction for the then $2
billion information and transaction processor.
&lt;/p&gt;
&lt;p&gt;
During her tenure at First Data Corporation, Angela held positions as the Chief Administrative
Officer of the Company, played a key role in its IPO, and was SVP of Finance and Business
Development.
&lt;/p&gt;
&lt;p&gt;
Angela has also held senior management positions at American Express Company and Time
Inc, and was a consultant at McKinsey &amp; Co. Angela has been a member of the Board
of Directors of Raymond James Financial since 1997 and is currently Chairman of its
Audit Committee.
&lt;/p&gt;
&lt;p&gt;
She has an MBA from the Harvard Business School and a degree in business from Queen's
University in Kingston, Canada. &lt;strong&gt;
&lt;p&gt;
Tim DeMello
&lt;/p&gt;
&lt;/strong&gt; Tim is founder, Chairman and CEO of &lt;a href="http://ziggs.com"&gt;Ziggs&lt;/a&gt;,
Inc., his fourth start-up venture. 
&lt;/p&gt;
&lt;p&gt;
In addition, Tim is the founder and creator of iGuess Games LLC. iGuess Games has
created the first board game powered by Internet. 
&lt;/p&gt;
&lt;p&gt;
The game, Favorite 4, will be introduced for Christmas 2006. Prior to founding Ziggs,
Tim founded Streamline.com, one of the pioneering companies in ecommerce in 1993,
and took the company public in June of 1999. Prior to Streamline, Tim founded his
first start-up company, Replica Corporation, an interactive educational and entertainment
company. 
&lt;/p&gt;
&lt;p&gt;
Tim sold his interest in Replica in 1993. Tim began his career as a stockbroker in
1981 and was employed by Kidder, Peabody &amp; Co., becoming a Vice President in 1984,
and then he joined the investment firm L.F. Rothschild, Unterberg, Towbin as a Vice
President in 1985.
&lt;/p&gt;
&lt;p&gt;
He received his bachelor of science degree in Finance from Babson College where he
also lettered in baseball and hockey. 
&lt;/p&gt;
&lt;p&gt;
In addition, Tim started the Babson College rugby team. He has served on Babson’s
Board of Trustees. 
&lt;/p&gt;
&lt;p&gt;
Tim has made numerous speaking appearances at the MIT Enterprise Forum, Fast Company
Magazine and Inc. Magazine conferences, as well as regular speeches on entrepreneurship
at Harvard Business School, Boston University, MIT Sloan School, FW Olin Graduate
School of Business, Bentley College and his alma mata, Babson College.
&lt;/p&gt;
&lt;p&gt;
He has also been featured in stories in Business Week, Forbes, Fortune, USA TODAY
and The Wall Street Journal. 
&lt;/p&gt;
&lt;p&gt;
Tim has been a finalist for the Ernst &amp; Young Entrepreneur of the Year awards and
was recognized as one of Boston Business Journal's Top 40 Under 40. 
&lt;/p&gt;
&lt;p&gt;
Tim was selected by Inc. Magazine as a top entrepreneur in their "Birthing of Giants"
program and his first company was honored with a cover story in the magazine and listed
as one of the Inc. 
&lt;/p&gt;
&lt;p&gt;
500 Fastest Growing Companies. He is an active competitor in the sport of triathlon
and is an Ironman finisher. 
&lt;/p&gt;
&lt;p&gt;
He is the father of two children and lives in Boston...where his dream about the day
when the Red Sox finally win the World Series came true! &lt;strong&gt;
&lt;p&gt;
Torsten Jacobi
&lt;/p&gt;
&lt;/strong&gt;Torsten Jacobi or 'TJ' is a serial entrepreneur and investor with experience
in software and media. 
&lt;/p&gt;
&lt;p&gt;
Torsten currently serves &lt;a href="http://creative-weblogging.com"&gt;Creative Weblogging
Ltd &lt;/a&gt;as its CEO and director. Prior to Creative Weblogging, Torsten started SRM
company newtron and the local chapter of First Tuesday in Saxony, Germany. TJ also
co-founded Euro Venture Partners, a network of pan-European network of business angels.
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;
&lt;p&gt;
John Younger 
&lt;/p&gt;
&lt;/strong&gt;John is President, CEO and Founder, &lt;a href="http://accolo.com"&gt;Accolo&lt;/a&gt;.
For over 16 years, John has successfully identified and incorporated major trends
and technologies affecting the recruitment landscape.
&lt;/p&gt;
&lt;p&gt;
In January 2000 John founded Accolo, an innovator in networking-based Recruitment
Process Outsourcing (RPO). John’s passion to dramatically improve how people and jobs
find each other is rooted in his deep understanding of technology, the recruitment
process, and a core belief that everyone deserves courtesy and respect. 
&lt;/p&gt;
&lt;p&gt;
This idea is central to Accolo's vision, methods, and communications. John’s vision
for a completely outsourced staffing solution led him to found y/net in January 1996. 
&lt;/p&gt;
&lt;p&gt;
After a successful launch of y/net, TriNet acquired John and his company in November
1996 where he remained until December 1999. 
&lt;/p&gt;
&lt;p&gt;
TriNet was one of Inc. Magazine’s 500 fastest growing companies in 1996, 1997, 1998
and 1999. 
&lt;/p&gt;
&lt;p&gt;
From 1987 to 1994, John was the Vice President of Human Resources for Bank of America
where he led technical recruitment for an organization of 16,000 people. 
&lt;/p&gt;
&lt;p&gt;
John has successfully identified, incorporated and advanced recruitment solutions
for over 16 years.
&lt;/p&gt;
&lt;p&gt;
He was Resumix user #2 in 1988 and established the first Vendor on Premises for both
Bank of America and Olsten Corporation in 1992. 
&lt;/p&gt;
&lt;p&gt;
He was an early adopter of Internet recruiting with the On-Line Career Center (to
later become Monster) in 1993, and was Hire.com user #4 while running his Venture
Talent recruitment Agency in 1998. 
&lt;/p&gt;
&lt;p&gt;
John earned a degree from Notre Dame in Mathematics and Computer Science and is a
former member of the United States National (Olympic) Rowing Team. 
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;David Teten&lt;/strong&gt; &lt;a href="http://teten.com"&gt;Biography...&lt;/a&gt; 
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;Scott Lichtman's Notes&lt;/strong&gt; Biever: Intel Capital largest investor in
IT startups in the worldup. 
&lt;/p&gt;
&lt;p&gt;
100 investment professionals.
&lt;/p&gt;
&lt;p&gt;
Portfolio of 300 companies.
&lt;/p&gt;
&lt;p&gt;
Recently decided to focus on consumer internet, but have touched on it in the past.
&lt;/p&gt;
&lt;p&gt;
Invested in Six-Apart. Even Web 1.0, e.g eBay, was community-based, based on common
interests or objectives.
&lt;/p&gt;
&lt;p&gt;
Now, you’re seeing changing social customs.
&lt;/p&gt;
&lt;p&gt;
People spend more time on the internet than on broadcast TV. 
&lt;/p&gt;
&lt;p&gt;
Wonders about: looking on MySpace and see people with "800,000 friends.
&lt;/p&gt;
&lt;p&gt;
" What business model will allow them to sustain themselves. 
&lt;/p&gt;
&lt;p&gt;
Ads, transactions are possible, subscription/premium type services. 
&lt;/p&gt;
&lt;p&gt;
These will be increasingly targeted.
&lt;/p&gt;
&lt;p&gt;
John Younger: First, i'm happy to announce the acquisition by Accolo of &lt;a href="http://tetenco.com"&gt;Teten
Executive Recruiting&lt;/a&gt;. (Editor: Details coming shortly on that topic.)
&lt;/p&gt;
&lt;p&gt;
Recruitment Process Outsourcer – become your company’s internal recruiting function.
&lt;/p&gt;
&lt;p&gt;
Working the same problem for 19 years – finding the perfect person for a job, eliminating
all obstacles between hirer and the best candidate.
&lt;/p&gt;
&lt;p&gt;
Four trends: Social networking. Accolo’s Career Network is over 300,000 people.
&lt;/p&gt;
&lt;p&gt;
Business Process Outsourcing – reruiting is the fastest growing segment Software as
a service Candidate Scarcity – over 9,000 documented personal referrals The productive
of a recruiter’s pace of placing someone hasn’t changed since 1963. 
&lt;/p&gt;
&lt;p&gt;
Top 3 reasons candidates and members love accolo: Real jobs verified directly with
the hiring manager Respect, confidentiality and follow-up Easy for the two people
who matter 94% of people who apply for jobs never hear back from anyone, ever. 
&lt;/p&gt;
&lt;p&gt;
Uses Google paradigm for ease of use. Any firm that can put only two buttons on the
interface – 'search' and 'I’m feeling lucky' – is a genius. 
&lt;/p&gt;
&lt;p&gt;
Their cost comes in routinely under 9% of first year compensation, sometimes under
4-5%, vs. 20-30% for the average recruiter. 
&lt;/p&gt;
&lt;p&gt;
Social Networking implies public visibility. 
&lt;/p&gt;
&lt;p&gt;
If Metcalfe’s law means the value of a network is proprtional to the square of the
number of users of the system, what does that do to your personal and corporate risk
equation? DeMello: There will be a separation of personal and business social networks
online. Some people are attempting to post multiple personalities, but they are all
searchable.
&lt;/p&gt;
&lt;p&gt;
Younger people don’t realize the consequences of posting semi-scandalous information
and images about themselves on personal sites.
&lt;/p&gt;
&lt;p&gt;
Story: they had interns working last summer for them. 
&lt;/p&gt;
&lt;p&gt;
DeMello heard one intern hadn’t been working as hard.
&lt;/p&gt;
&lt;p&gt;
He was referred to MySpace/Facebook. 
&lt;/p&gt;
&lt;p&gt;
Intern actually posted on MySpace where he said he spends the day screwing around
at work. 
&lt;/p&gt;
&lt;p&gt;
Intern said "I guess this is the part where I leave." =&gt; Young people can be screened
via FaceBook. Ziggs allows people to post their own identity for free.
&lt;/p&gt;
&lt;p&gt;
Your professional identity on the web can be consciously framed.
&lt;/p&gt;
&lt;p&gt;
This is a "flight to quality.
&lt;/p&gt;
&lt;p&gt;
" Where you post your identify affects people’s perception of you. 
&lt;/p&gt;
&lt;p&gt;
57m times a day proper names will be searched on the internet. 
&lt;/p&gt;
&lt;p&gt;
Growing a business like this is about the first 1,000 profiles. 
&lt;/p&gt;
&lt;p&gt;
The firms need to vet the first 1,000 profiles, which sets the guideposts for what
other people post. 
&lt;/p&gt;
&lt;p&gt;
Torsten Jacobi– Creative Weblogging: They hire some of the most influential and well-read
bloggers on specialty topics.
&lt;/p&gt;
&lt;p&gt;
They also work with more than 1500 citizen reporters. 
&lt;/p&gt;
&lt;p&gt;
They contribute additional stories while building their reputation. 
&lt;/p&gt;
&lt;p&gt;
Teten: number one reason people come to TIECon East is for networking.
&lt;/p&gt;
&lt;p&gt;
Do online networks make face to face networking less important? Tim doesn’t think
online networks doesn’t weaken the need for in-person. 
&lt;/p&gt;
&lt;p&gt;
It’s an "add" rather than a replacement.
&lt;/p&gt;
&lt;p&gt;
John – has anyone read Bowling Alone? Bowling fills a social need. 
&lt;/p&gt;
&lt;p&gt;
Online connectivity is replacing the lack of in-person connectivity. 
&lt;/p&gt;
&lt;p&gt;
Angela – complexity of the world we live in requires more tools. 
&lt;/p&gt;
&lt;p&gt;
More cross-border deals, multi-party solutions. 
&lt;/p&gt;
&lt;p&gt;
Online tools help manage this complexity. Teten: Torsten is getting a lot of content
from citizen reporters.
&lt;/p&gt;
&lt;p&gt;
How do you screen their content for validity/liability (eg stock recommendations,
spam)? Torsten – Our filtering mechanism is based on keywords, clicks and track record.
&lt;/p&gt;
&lt;p&gt;
Finds out what are the most interesting stories for the community. 
&lt;/p&gt;
&lt;p&gt;
We also use this filters on spam and useless, mundane contributions. 
&lt;/p&gt;
&lt;p&gt;
Teten: Story: A friend "John" sent in for a job, the letter said check out my web
site. 
&lt;/p&gt;
&lt;p&gt;
Some readers thought this was self-aggrandizing to have your own web site. 
&lt;/p&gt;
&lt;p&gt;
Tim: People are getting smarter about this trend. People will think about how they
want to be represented online.
&lt;/p&gt;
&lt;p&gt;
Years ago, people would buy the johndoe.com website and build their own. Now people
want a template to populate content but not worry about layout or hosting. 
&lt;/p&gt;
&lt;p&gt;
There will still be a creative flair but the effort and extremes will be tailed back.
&lt;/p&gt;
&lt;p&gt;
Teten: John, how do you overcome barriers to sale in an outsourced business? John
– not easily. Any disruptive outsourcing play has to be sold at high enough level
in the business to overcome the lower-level managers (HR) who want things to remain
the same.
&lt;/p&gt;
&lt;p&gt;
They encounter -Ignorance at manager level -Complacency - at sourcing manager who
things an applicant tracking system bandaid will solve the whole problem. -Fear –
recruiter will blanch at the metrics that Accolo can produce. 
&lt;/p&gt;
&lt;p&gt;
They focus on companies from 300 to 1,000 employees. 
&lt;/p&gt;
&lt;p&gt;
The problem Accolo solves includes eliminating time to hire multiple recruiting agencies.
&lt;/p&gt;
&lt;p&gt;
The business process gets better after the first hiring – this is better than just
getting one good hire. 
&lt;/p&gt;
&lt;p&gt;
Teten – How can people best use your service? Torsten – people find good blogs by
entering a normal keyword in google and add the word "blog". 
&lt;/p&gt;
&lt;p&gt;
There are some blog search engines like Technorati, AskJeeves has come up with a good
one, Google and Yahoo have come up with their own. 
&lt;/p&gt;
&lt;p&gt;
They are "good enough." 
&lt;/p&gt;
&lt;p&gt;
His best tool is to evaluate how many google backlinks go into a blog. 
&lt;/p&gt;
&lt;p&gt;
He checks AskJeeves.com and technorati.com (check spelling). 
&lt;/p&gt;
&lt;p&gt;
DeMello: Ziggs vs. LinkedIn – both free. LinkedIn is closed, Ziggs is open, we don’t
gate around you.
&lt;/p&gt;
&lt;p&gt;
Ziggs is Pagerank 6-7 in google. Search engines come to Ziggs looking for profiles
on people. 
&lt;/p&gt;
&lt;p&gt;
If you can post a profile that makes sense for free, it makes sense. 
&lt;/p&gt;
&lt;p&gt;
They have 3-4m profiles.
&lt;/p&gt;
&lt;p&gt;
All words in a profile are saved because they may be relevant by search engines. 
&lt;/p&gt;
&lt;p&gt;
He believes there will be 3-4 major professional networks online. 
&lt;/p&gt;
&lt;p&gt;
Younger: Accolo treats your informationally as confidentially as a credit card company
if not better. 
&lt;/p&gt;
&lt;p&gt;
They want to build career-long relationships. 
&lt;/p&gt;
&lt;p&gt;
Some people take a fulltime job and stay four years, or a contract job and also stay
for four years.
&lt;/p&gt;
&lt;p&gt;
It’s simple to get started – 90 seconds – then Accolo will reach out to you 1-2x per
year about jobs &lt;strong&gt;
&lt;p&gt;
Q&amp;A
&lt;/p&gt;
&lt;/strong&gt; What are trends for consumer Internet and convergence with education? Biever:
recalls interest in this space 5 years ago. 
&lt;/p&gt;
&lt;p&gt;
Hasn’t focused on this recently but hears there are things going on. Julian Borne
from (PoxPro). 
&lt;/p&gt;
&lt;p&gt;
Good article on internet/social networks going mobile.
&lt;/p&gt;
&lt;p&gt;
With wireless/proximity social networking, it brings people face to face when they’re
nearby each other. 
&lt;/p&gt;
&lt;p&gt;
What’s progress in this space? Torsten – are people with online social networks really
looking for face to face interaction? Online allows for quick, informal interactions. 
&lt;/p&gt;
&lt;p&gt;
You only go forward if you really want to. 
&lt;/p&gt;
&lt;p&gt;
Torsten is already delivering their content on cell phone screens.
&lt;/p&gt;
&lt;p&gt;
Bandwidth issues (including typing on phones) makes rich interaction hard. 
&lt;/p&gt;
&lt;p&gt;
He expects 50% of relevant content on the Internet to be on mobile phones in a few
years. 
&lt;/p&gt;
&lt;p&gt;
Teten: The future is here, it’s just not evenly distributed.
&lt;/p&gt;
&lt;p&gt;
Look at countries that are heavily wireless.
&lt;/p&gt;
&lt;p&gt;
And kids in high school today will take their tools to the corporate world.
&lt;/p&gt;
&lt;p&gt;
Younger – personal view on the mobile side.
&lt;/p&gt;
&lt;p&gt;
The form factor is too small for many things. But as a business person, it can solve
many problems. 
&lt;/p&gt;
&lt;p&gt;
What if Plaxo could (link with the database of people at this event) and tell me who
I should be meeting. 
&lt;/p&gt;
&lt;img width="0" height="0" src="http://www.circleofexperts.com/blog/aggbug.ashx?id=323" /&gt;</description>
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      <category>General</category>
      <category>Social Software</category>
    </item>
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